Banks Should Run Shifts

It's a very nice idea but then why do we need to day dream!!!
A bank is a simply a corporation that takes cares of monetary transactions,basically it is a business. All businesses are geared toward making profits.The best way to make profit is minimal effort but maximum output. Point is the banks will rather make the best use of their current employees to get the work done rather than employ more to work on a shift pattern.

My view is not personal but rather objective and devoid of sentiment.It is a well known guiding principle to all businesses. Shift work is also only carried out due to the peculiar need of an organisation as found in healthcare/IT/superstores rather than due to the need to mollycoddle an employee. It is also hardly an opt-in,opt out scheme. EVERYONE will then have to work on a rotating shift pattern to maintain equality.

NO, I don't think banks should run shifts because it's not realistic and it's unprofitable.
Texmex mentioned aligning with developments in the global economy- I hardly think staying awake through the night is the remedy to that. That the US starts a new day as we close in Nigeria is a geographical phenomenon that cannot be helped. If we pretend to be awake when North America is awake, how do we handle eastern coutries like China and Japan that are in different time zones as well?

These other economies are basically cashless based; they use credit cards and other e-channels that we have refused to embrace here.
Cheques can and will be given same day value ONLY through technological input like what automated clearing,NIBSS and interswitch are offering, and not more man-hours as u suggest.

Assume banks run shifts, who amongst us would honestly like to be found in a bank discussing credit lines for his new business or LPO financing in the dead of night? Back-end and end-of-day processing already takes place in the late evening to early night, and IT handles that. They run shifts and I guess that just about makes sense.

If we have ATMs that actually run 24/7 with less service downtime; POS terminals and vending machines at Petrol stations, Malls, Hotels even schools etc where we can make payments WITHOUT cash and obtain a receipt, what do I need a bank for? To go there and get delayed and leave with a sour taste in my mouth for dismal customer service??

Use a cheque-book for third party transactions. Get internet banking to make transfers to ANY bank in Nigeria. Obtain a mastercard to purchase and transact globally. Use a debitcard for daily cash withdrawals and to top-up.

No I don't think banks need to run shifts; its not a call center.

in 9ja security will be compromised within months of back to back in the office

All,

Sorry I 've been away from this thread for awhile. I noticed some folks have made some posts that will need me to clarify some points (in my posts). Permit me respond with a few experiences:

Experience 1:
I was at Best Buy in U.S. (having been told some electronics were been sold at a bargain) and I cornered about ten (10) bargain items (you know Nigerians now! Even if we don't need the items, we know many people who do either at home or abroad and will be willing to pay good money for the items). Anyway I made to pay with my Debit card. Alas, the total cost of the item (including tax) was far above the set limit on my debit card (there's a maximum allowable daily withdrawal limit on debit cards). It was on a Sunday, Banks weren't open and though ATMs were available, I 'd face the same trouble with the debit cards. So what did I do? I simply called my bankers, and after identifying me, they increased the daily withdrawal limit for a limited time in order to enable me transact my business.

Experience 2:
One day, after searching frantically for one of my debit cards and couldn’t find it, I simply logged into my Online Banking utility and verified that no unauthorised transaction has occurred on the account linked to the card. I then used the chat menu available within the utility to place the debit card on hold, and request for a new debit card.

These are just a few of my experiences in which having the ability to reach my bank, and getting them to do something for me, pays instant dividend. Some of these experiences are applicable to Nigeria banking terrain.  For you to get anything done in Nigerian Banks, you have to visit their nearest business office. Also, those dealing in foreign business will understand my point about delays inherent in confirming documents (credit lines, SPAs and POPs) that are relevant for international trade.

Yes, technology can expedite cheque clearing systems but only to a point. In the absence of relevant laws plus effective and strict adherence to KYC as is obtainable in the States, cheque clearing in Nigeria will need more man-hours. 

Another aspect to shift work is changing of personnel during the course of the day’s business. One person works from 8am – 12noon, and another person works from 12noon to 5pm. This practise is already in use in several areas, but is limited only to front-line duties like Tellering. The main advantage is that it keeps front-end staff fresh, and more able to to attend to customers. It doesn’t streamline or improve service delivery. You don’t need so many staff to run a 24/7 shift system, and the benefits to the banks and their customers bottomline would be impressive. 

Bank should run on Shiftting.

Yes, you are highly corrrect for bank to run on shifting. In abroad banks are on shift but in a developing country like Nigerisa can They run shifting?

If  Nigeria stock Market can not open for 3 hrs talkless of bank. Wow,

Nigerian stock run only 2 hrs and closed for the Day and You tell me such a country can developed when their market is not up to 7 hrs day.

US and Stock Market run 24 hrs but in Nigeria 2 hrs a day.

Bankers need to come togather and move emotion on this issue.

Nigerian bank Can close by 8pm and operate shifting
fist shift 8 am to 2 pm and second shift talk over 2pm to 8pm.

Bank Should Run on Shifting if not many female Banker would continue to stay without been married. yes that's why so many female bankers are not married because they dont stay at home to talk care of their family or children.
Please Nigerian Labour Congress Should do something in an urgent mode. I have already forward this issue to NLG waiting for their contribution.

Nigerian bankers are highly need to be revolutionilize.

It will be to the advantage of this country and it will also reduce the stress bankers face.

will bankers agree on half salary pay since they want half work?  uhm, think deeply