SERVICE PROFILE OF
PETROLEUM TRAINING INSTITUTE EFFURUN
1. Name of Parastatal
PETROLEUM TRAINING INSTITUTE
2. Address of Parastatal
PTI ROAD, P.M.B. 20, EFFURUN, DELTA STATE, NIGERIA
3. Principal/Chief Executive
DR. RAYMOND AKPOJIVI
Room No. 3, Admin Block, Phone No. 053 - 250785
4. Nodal Officer
MRS. PHILOMENA I. EIGBE
Room No. 22, Admin Block, Phone No. 08034107598
MISSION
We are determined “to provide competent Technological Manpower through quality Training, Consultancy Services and Research to the Petroleum Industry.”
VISION
We aspire to become the Leading Oil and Gas Technological Institute in Africa by year 2010.
CITIZEN’S CHARTER
INTRODUCTION
The Petroleum Training Institute is the premier local content learning development Institute set up to produce the necessary skilled technical manpower for the Oil/Gas and Allied Industries.
It was set up by Act No. 37 of 1972 and subsequently amended by Act No. 52 of 1975 with the following objectives:
(a) Provide course of instruction, training and research in oil technology and to produce technicians and such skilled personnel normally required for oil production.
(b) Arrange conferences, seminars and study groups relative to the field of learning authorized by the Act.
(c) Perform such other functions, as in the opinion of the PTI Governing Council, may serve to promote the objectives of the Institute. The function include, and without prejudice to the generality of the foregoing, the making of such regulations as may be necessary for entry into any type of standards, and the recognized equivalents of such certificates and diplomas that the Institute may award.
This Charter is meant to create awareness to the general public on what the Institute can offer to stakeholders and intending students in the oil/gas industry.
ORGANIZATIONAL STRUCTURE:
The Petroleum Training Institute is structured as shown below into the Principal’s Office, five directorates and two special function arms reporting directly to the Principal/CE.
PRESENT STRUCTURE OF THE PETROLEUM TRAINING INSTITUTE, EFFURUN
SERVICE FRONTLINES
Directorate of Engineering Studies
Ag. Director, Engineering Studies
Dr. Jimba, Bamikola Williams
Phone No. 08023052617
Room No. Academic Block
E-mail:
jimbabw@yahoo.co.nz Directorate of Science Studies
Ag. Director of Science Studies
Mr. Gloria Iye Oraka
Phone No. 08038940589
Room No: Academic Block
E-mail:
iyeoras@yahoo.co.uk Registry/Directorate of Human Resources
Ag. Registrar/Director, Human Resources and
Secretary to Institute’s Governing Council
Dr. Henry Onome Erivona
Phone No. 0803751311
Room No: 12, Admin. Block
E-mail:
Directorate of Finance and Accounts
Ag. Director of Finance and Accounts
Mr. Aaron Okejotor Ikimi
Phone No. 08036669958
Room No. 15, Admin
E-mail:
aaronikimi@yahoo.com Services Directorate
Ag. Director of Services
Dr. Kevin I. Idehen
Phone No. 08032482337
Room No: 1, ETSD Block
E-mail:
kiidehen@yahoo.com Special Service Arms
Library Services
Chief Librarian
Mrs. Evelyn Mebuhaghanje Antonia Dudu
Phone No: 08023259193
Room No: Library Block
E-mail:
evelynmadudu@yahoo.com PTI Consult Limited
Chief Coordinator, PTI Consult Limited
Mr. Jacob Avuakporeta Orukele
Phone No: 08023325501
Room No: 16, Admin. Ext. Block
E-mail:
pticonsultservices@yahoo.com SERVICES PROVIDED
(i) The Petroleum Training Institute turns out annually over 2,000 skilled Technicians/Technologists for Oil/Gas and Allied Industries in the following areas:
(a) Higher National Diploma Programmes
● Petroleum Engineering Technology
● Petroleum and Gas Processing Engineering Technology
● Mechanical Engineering Technology
Options: Automotive Engineering Technology
Production Engineering Technology
Power/Plant Engineering Technology
● Electrical/Electronics Engineering Technology
Options: Instrumentation and Control
Power and Machines
Electronics/Telecommunications
● Petroleum Marketing Technology
● Science Laboratory Technology (Chemistry)
● Industrial Safety Technology
● Environmental Technology
● Welding and Fabrication Engineering Technology
(b) National Diploma Programmes
● Petroleum Engineering Technology
● Mineral Resources Engineering Technology
● Petroleum and Gas Processing engineering Technology
● Mechanical Engineering Technology
● Electrical/Electronic Engineering Technology
● Petroleum Marketing and Business Studies
● Science Laboratory Technology
● Petroleum Industrial safety and Environmental Technology
● Welding and Fabrication Engineering Technology
Regular programmes run for two (2) years of four (4) academic semesters while the part time run for three (3) years of six (6) academic semesters
(c) PTI Certificate Programmes
● General Welding Technology (one academic session)
● Professional Diving (class 1 and Class II six months)
(d) Booster Courses
In addition to the regular academic programmes, the Institute engages in the skilling and re-skilling of at least 2,000 Oil/Gas Industry workers annually through regular booster courses. The Institute also organizes Seminars, Conferences and Study Groups in pertinent disciplines related to Oil and Gas Industry.
(e) Consultancy Services
The Institute provides the under-listed consultancy services:
● Applied research in Petroleum Technology;
● Routine Technical Service (Petroleum Analysis Laboratory);
● Environmental Studies (EIA, PIA, EA, etc);
● Fabrication;
● Hospitality Business; and
● Printing Press.
The Institute Customers Include:
Oil/Gas and Allied Industries in Nigeria and other African Countries;
Students/Sponsors and Alumni of Institute;
Governments and their Agencies;
Host Communities; and
Contractors and the general public.
WHEN AND WHERE TO ACCESS THE SERVICES
The Institute runs an uninterrupted academic calendar. Every year
Admission forms are sold nationwide between January and March for three
weeks at the following centers:
Petroleum Training Institute (PTI), Effurun.
NNPC Zonal Office 24 Gobarau Road, Kaduna.
PTI Liaison Office, 17 Kofo Abayomi Street, Victoria Island, Lagos.
Rivers State College of Education, St. John’s Diobu Campus, Port Harcourt.
NNPC Zonal Office, Moscow Road, Port Harcourt.
Institute of Management & Technology (IMT) Enugu.
Ministry of Petroleum Resources, Federal Secretariat, Shehu Shagari Way, Abuja.
Ramat Polytechnic, Maiduguri
Adamawa St ate Ploytechnic, Yola.
Establishment Careers & Services Matters Department, Uthman Farouk Secretariat, opposite Federal Secretariat, Sokoto.
All States Ministry of Education Headquarters.
Deadline for submission of completed application forms is usually within two weeks from the date of forms issuance.
Interview for HND Admission are held in the Institute in the month of July for two days.
Results of successful candidates admitted into the HND programmes are published six (6) weeks from date of the interview.
Entrance Examination for Pre-ND, ND and certificate courses are held yearly Nationwide in the month of June at advertised centers in each state capital and the Federal Capital Territory. The following centers are used for the Entrance examination:
Petroleum Training Institute (PTI), Effurun.
Nigerian Navy Secondary School, Ojo, Lagos.
NNPC Staff School (within NNPC Housing Complex) Kaduna.
Nigerian Navy Secondary School, Borokiri, Port Harcourt.
Institute of Management and Technology, Abakiliki Road Enugu.
Government Secondary School Tudun Wada Wuse Zone 4, Abuja.
Ramat Polytechniv, Maiduguri.
Adamawa State Polytecynic, Yola.
Sokoto Teachers College (STC), Sokoto.
Results of successful candidates offered admission are published in August every year.
New Academic session begins in September/October annually.
SERVICE DELIVERY
The Institute runs a transparent open information policy through the Public Affairs Department and the Library as repository of all information about the Institute. The Management believes in accountability in carrying out its responsibilities.
As a matter of policy, the Institute renders prompt, efficient and quality service at all times to its customers. It equally holds these customers in high esteem and accords them deserved courteous treatment.
The Institute’s data bank is accessed through the following:
● Institute quarterly Newsletter
● Brochures/Audit Manuals
● Handbooks guiding both staff and students’ activities
● Academic quality Handbook
● Proposed Website
The Institute is knowledge driven and provides equal opportunities for all. The library facility with fifty-six thousand, one hundred and seventy-two volumes of books has hosted a total readership index of five thousand, two hundred and twenty-five.
MONITORING AND PUBLISHING
Quality Assurance
The Institute Programmes are accredited for quality by the National Board for Technical Education (NTBE) and also subjected to re-accreditation periodically.
Customers Feedback
Apart from customers’ response boxes posted at strategic points in the Institute and other feedback mechanisms, another major source of feedback is the interactive session of the Oil and Gas Training Managers meeting with PTI Management held bi-annually. All post service feedback are constantly evaluated for purposes of continuous curriculum review and enhancement of service quality.
GRIEVANCE REDRESS MECHANISM
The Institute as a matter of policy is committed to addressing grievances from staff, students and other stakeholders. There is a standing committee on Students Complaints/Appeal on academic issues. For the staff, there is a standing committee on Grievance Redress headed by the Registrar of the Institute.
Other Customer/clientele with complaints can forward their grievances to the Institute’s Servicom Customer Relations/Complaints Officer, Mr. O.E. Tite, Room No. 10, Admin. Block, PTI, P.M.B. 20, Effurun, Delta State. Tel. 08056732330.
All complaints should be written and signed with the name and address of the complainant/aggrieved clearly stated and addressed through the Institute’s Nodal Officer, Mrs. P. E. Eigbe, Room 22, Admin Block, PTI, P.M.B. 20 Effurun, Delta State. Tel. No. 08034107598
All complaints will be attended to within (7) seven working days of receipt while all redress issues will be treated with utmost dispatch and all parties involved will be given fair hearing.
OBLIGATIONS/EXPECTATIONS
All members of staff of the Institute are dedicated to the realization of the Institute’s Vision and Mission and are therefore committed to offering high quality service.
● Our Customers are entitled to insist on adherence to the provisions and principles of this Charter in all transactions with the Institute.
● Stakeholders are also encouraged to provide useful feedback for service improvement.
● The Institute operates a zero tolerance for corruption and abuse of due process.
● All suggestions on how the Institute may serve the public better should be forwarded to the Principal/Chief Executive through the Nodal Officer, Petroleum Training Institute, P.M.B. 20, Effurun Delta State, Nigeria.
STAKEHOLDERS PARTICIPATION
The Institute operates in a very dynamic Oil/Gas environment and requires all stakeholders’ active participation for effective and efficient success in the following areas:
● Students Industrial Training
● Staff Exchange Programme
● Collaborative Research Programmes
● Solution sourcing for common problems
● Facility provision and sharing
● Coaching and mentoring
EXPECTATIONS FROM GOVERNMENT
The Institute is wholly owned and funded by the Federal Government of Nigeria. All services rendered by the Institute are dependent on Government funding and support and other support grants from the Petroleum Technology Development Fund (PTDF), Educational Trust Fund (ETF) and money realized from sales of Admission forms. The Institute’s ability to meet its obligations will continue to depend on adequate and sustained funding.
EXISTING LIMITATION
There is need to continue to expand existing facilities to meet increasing students’ intake and corresponding overhead costs.
CLIENTS WITH SPECIAL NEEDS
Prospective Students from Non-English Speaking Countries.
We offer a proficiency instruction course in English Language for students from non-English speaking countries.
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