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dappssee (m)
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If you could change anything in your bank or banking in Nigeria, what would it be?
I need serious answers please.
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Ben-10
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The customer service should be brought to standards, cos it's really poor; The Bankers always feel like they have some special features that cannot be found in others.
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madam L
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Banks should stop pilfering our money by way of spurious charges. Also they should give loans to small businesses. I want my fixed deposit liquidated when I say so and hate anyone rolling it over without my express consent. The money in the fixed deposit is mine and so when I want it it has to be given back to me with courtesy and not after almost fighting with the account officer.
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scottN (m)
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Banks should stop the hidden charges agenda. The other day I went to use an Intercontinental ATM with my GTB card and I was charged 300 naira and I'm like i thought it was 100 naira. Also why would a bank charge me for using its very own debit card on its own ATM?
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nethacker (m)
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Banks should stop the hidden charges agenda. The other day I went to use an Intercontinental ATM with my GTB card and I was charged 300 naira and I'm like i thought it was 100 naira. Also why would a bank charge me for using its very own debit card on its own ATM?
hv u gone to your branch to lodge complaints abt d unusual debit/charges? |
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Ben-10
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hv u gone to your branch to lodge complaints abt d unusual debit/charges?
that's where the customer service needs to be upgraded. You need to follow him to his branch and see for yourself how the suit-wearing monkeys would react to the situation. |
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Pharoh
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They should fund the real sector and small scale businesses
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honeric01 (m)
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they should stop charging $49-$80 for an international bank wire transfer
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nethacker (m)
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that's where the customer service needs to be upgraded. You need to follow him to his branch and see for yourself how the suit-wearing monkeys would react to the situation.
@Ben , make him go first and lets see. If they act funny,let him create a scene.believe me they will sit up they should stop charging $49-$80 for an international bank wire transfer
which bank is this  |
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nawahoo
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I want my bank to understand that I am doing them a favour and not the other way round.
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honeric01 (m)
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@Ben , make him go first and lets see. If they act funny,let him create a scene.believe me they will sit upwhich bank is this something with a precious stone name  |
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clomn (m)
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what i want from my bank is transparency and sticking to the status quo, not pilfering from the accounts of the poor masses in the name of running a savings account.
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ceexcel (m)
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I think they should redeem our image on the outside, making Nigeria accepteble in online transaction, Paypal dosent accept Nigeria, Think its high time they innovate
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Nezan (m)
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Complete overhaul of the Banking sector where money is loaned out following due and transparent processes, no family banks, improved customer relations etc, etc,
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phuck_NL
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hv u gone to your branch to lodge complaints abt d unusual debit/charges?
Are you a joker? It would probably cost him/her more than the 300 naira charged to get transportation to the branch. |
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say-d-fact (m)
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1st question. , u wan open bank? well, i like my GTB, i don abandon my oceanic, skye and intercontinental bank, dem no dey allow phone for banking hall, but gtb dey,  |
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Ben-10
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something with a precious stone name lol don't even go there. Out of all the Banks in Nigeria, I enjoy their services most; go ahead with any one you can mention. From the customer service center through the Trade Tracking service, the production/manufacturing attention given, Their Fund Transfer speed, Easy collection of western union and tellers relationship. . . . They've got all it takes; all they need is more branches and ATMs. The recently concluded Global Customer Care week was celebrated perfectly only in all branches of Diamond Bank. So I wonder what else you want from a firm who takes care of your money, if not all these. . . Not trying to be sentimental, but the guys are good. |
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otukpo (f)
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this is not a thread to advertise any bank. So that u love your bank or not, keep it to urslf.I want my bank to understand that I am doing them a favour and not the other way round.
2. No hidden charges, the banks shld be transparent.
3. The bank shld not charge me for withdrawing money from my savings account irrespective of the branch the account is domiciled, since it is still the same bank and they are online.
4. The bank shld not charge me for withdrawing 20,000 naira across the counter, they shld not force me to be using ATM.
5. sudden disappearance of money from my account without a good explanation from my bank is not acceptable.
6. they shld finance the real sector.
Pause
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gbenga_tk (m)
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my bank serves me perfectly, mine is Stanbic IBTC Bank, FX transfers is same day value( i guess by virtue of them being an international Bank) whenever am in the Banking halls, it feels like am not in Nigeria.
Their ATM has never given me funds not available.They are one of the few banks actually give mastercard creditcard not debit.
for domestic banks, GTBAnk is it !!!!!!!!!!!
I am perfectly contended with my banks.
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MrPrsdent (m)
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they should stop charging $49-$80 for an international bank wire transfer
gbam, they deduct too much when you send money home |
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1forall (m)
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My money. . . and then some  |
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kkfox
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I need them to bank on dreams, invest in ideas - not running after FD accounts. It's a shame all bank's do in Nigeria's play around with money. The same money, just a different bank cheque.
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r231 (m)
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Better customer service & training. Not when all this so called graduates yelling at you in the bank jus cus you are not wearing some big agbada or suit and also discussing your account infront of some stranger breathing down your neck
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safex101
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Is it by force to use ATM cards? something with a precious stone name Why will i have to been charged N100 for withdrawing my money over the counter,that is dam insane |
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verni
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increase d moni i v by 50% evry 2months, afta all, no be our moni dem d use invest? all ds steal steal banks sef.  |
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Igwe.
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The tighten up the security on ATM cards
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Excellent7 (m)
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I will just want them to restore trust which is the basis of the entire banking business. most of these banks leave u feeling exploited. In fact it is now better to dig the ground and hide your money than going to the bank. Because in the bank you may get rude service, waste time, and pilfering of you money under one guise or the other. For me most of the banks are just hype on display. Imagine a bank deducting money under many subheadings from even a savings account haba! It has not always been like this.
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semid4lyfe (m)
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I should be able to collect my atm card easily from any of the branches irrespective of the branch the account was opened without having to go thru' some long bureaucratic s.h.i.t and waiting endlessly for days (Access Bank) and YES I want more INTEREST on my money.
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frgy_
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don't even know how to express my anger.this? in naija? ,
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slimes (m)
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Banks should focus more on their customers. Encourage savings by boosting their interest rate on savings and offering packages that protect demand deposits.
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dramenda
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f**k the banking system,its time we all go back to pillow banking or kolo banking.
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lahips
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i tried booking on aero contractors using gtb interswitch debit card unlike beforeit was free now one is required to pay 300naira per transaction, so assuming i want to and fro iw ill be paying 600 additional, i really think this new development is not fair, i see it as banks taking advantage of people, 300 to me for withdrawal is exploitative, i dont know what people think of this but men i am not just finding this cool.
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