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edu_austin (m)
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Goodday everyone, please i have a little challenge on a friends Laptop. there is this virus that keeps poping up each time u start up the system ans it won't allow you to access any web page. the laptop uses a wireless internet access card to browse. my friend said when he was online, he got a message that his system is prone to attack that he sholud download and scan his system with a certain SPYWARE TOOL REMOVER. as soon as that was done the whole system started maffunctioning, you can't open any web page.
Please, anyone that can't assist?
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adewaleafolabi (m)
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do you have an antivirus? go to avast.com and download a free version they register so that u can have a pin mailed to your mailbox then install on your friends pc and scan his system
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edu_austin (m)
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I have a SYMANTEC antivirus installed on the laptop myself last two weeks ago, but when i did a system full scan, it came up clean. its this same symantec that we are using in my office. the coperate edition.
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adewaleafolabi (m)
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well if that be the case, then search this forum, for removing viruses manually
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edu_austin (m)
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earlier post!!!
this was my findings?
Guys i found out that the backgrond on the desktop was RED and had bio-harzard symbol and a ''YOUR PRIVACY IS IN DANGER'' download privacy protection software now. what is the solution to this problem, because its making the system to keep bringin up pop us and with a windows security alert
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mrjonz (m)
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Ok, let me tell you the easiest way, try the system restore function:,go to start,programs, accessories,system tools, click on system restore.
U hav to remember when ur friend got downloaded the adware/malware, restore the computer to a date before that period. This should help take care of the problem. If not most anti-virus wont pick it up so a total format mit do the trick.
Cheers!!
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