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MTN stole My #1000, refund me after 21 days. - Phones - Nairaland

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MTN stole My #1000, refund me after 21 days. by Nobody: 7:52am On Jan 31, 2016
Good morning fellow Nairalanders.

MTN has been stealing from me for a while but this particular one is high and surprising.

My initial BBC subscription was to expire on Jan 31, but I was told I have reached the fair usage like a week ago. On Friday 29th I cancel the previous subscription and subscribed for another, to my surprise just 1 hour 13mins after, I received a message that the subscription has expired. The last time I called there customer care, the guy that answered said the matter is resolved and I should go and do another subscription (meaning my #1000 is gone oo).

Please Lalasticlala, JideSM, Tayoccu, dragnet, honsule, puskin and other Nlders come and see o. Help me oooo
MTN refunds my money today, after 21 days, thanks to JIDESM.

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Re: MTN stole My #1000, refund me after 21 days. by DesChyko: 8:10am On Jan 31, 2016
Why not visit the MTN complaint thread?
Re: MTN stole My #1000, refund me after 21 days. by pet4ril(f): 8:37am On Jan 31, 2016
I never see this kind thing before sha
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 8:56am On Jan 31, 2016
pet4ril:
I never see this kind thing before sha
My Sis e dey happen o, na so MTN dey dupe people oo
DesChyko:
Why not visit the MTN complaint thread?
I have, thanks.
Re: MTN stole My #1000, refund me after 21 days. by shorxynla(m): 11:46am On Jan 31, 2016
Those dudes need money badly, to pay their fine
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 12:15pm On Jan 31, 2016
shorxynla:
Those dudes need money badly, to pay their fine
No be my money dem go use ooo, lalasticlala, Jidesm come oooo
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 6:15pm On Jan 31, 2016
.
Re: MTN stole My #1000, refund me after 21 days. by JideSM: 6:38am On Feb 01, 2016
salaksmana:
Good morning fellow Nairalanders.

MTN has been stealing from me for a while but this particular one is high and surprising.

My initial BBC subscription was to expire on Jan 31, but I was told I have reached the fair usage like a week ago. On Friday 29th I cancel the previous subscription and subscribed for another, to my surprise just 1 hour 13mins after, I received a message that the subscription has expired. The last time I called there customer care, the guy that answered said the matter is resolved and I should go and do another subscription (meaning my #1000 is gone oo).

Please Lalasticlala, JideSM, Tayoccu, dragnet, honsule, puskin and other Nlders come and see o. Help me oooo

Y'ello salaksmana, I am sincerely sorry about this experience.

Please PM the affected phone number for checks.

I await to read from you.

For quicker response to your complaints on Nairaland, please see our thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread


Thank you.
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 7:34am On Feb 01, 2016
JideSM:


Y'ello salaksmana, I am sincerely sorry about this experience.

Please PM the affected phone number for checks.

I await to read from you.

For quicker response to your complaints on Nairaland, please see our thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread


Thank you.
Thanks, I have complained there too. I'll PM you now.
Re: MTN stole My #1000, refund me after 21 days. by shorxynla(m): 8:08am On Feb 01, 2016
I hope this get resolve.
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 9:48am On Feb 01, 2016
shorxynla:
I hope this get resolve.
Amen o
Re: MTN stole My #1000, refund me after 21 days. by Xhaka(m): 12:10pm On Feb 01, 2016
Paying people back their stolen money is not in MTN's dictionary.
Re: MTN stole My #1000, refund me after 21 days. by uyogabie(f): 2:25pm On Feb 01, 2016
Same here.I think MTN has seen another avenue to dupe unsuspecting Nigerians.I got Mtn better me plan for 2k yesterday only for tge data to dissappear today.I bought the data for something important.I won't even buy a kobo airtime incase they think i will resubscribe.I'm looking for how to report them to Ncc.

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Re: MTN stole My #1000, refund me after 21 days. by Nobody: 4:10pm On Feb 01, 2016
Op, I'd like to know if this matter is resolved...... now that you've now contact an MTN representative..... Cos me never get ma money back with all the complaints
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 5:14pm On Feb 01, 2016
adebayor1490:
Op, I'd like to know if this matter is resolved...... now that you've now contact an MTN representative..... Cos me never get ma money back with all the complaints
I never collect my money oooo, but I'll definitely feed you back if given.
Re: MTN stole My #1000, refund me after 21 days. by shorxynla(m): 6:17pm On Feb 01, 2016
Xhaka:
Paying people back their stolen money is not in MTN's dictionary.
Re: MTN stole My #1000, refund me after 21 days. by shorxynla(m): 12:22pm On Feb 02, 2016
Has this been Resolved??
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 1:23pm On Feb 02, 2016
shorxynla:
Has this been Resolved??
No ooo, many people were affected base on the complaints on there thread.
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 8:21am On Feb 03, 2016
salaksmana:
I never collect my money oooo, but I'll definitely feed you back if given.
ok
Re: MTN stole My #1000, refund me after 21 days. by DavidTheGeek: 8:59am On Feb 03, 2016
salaksmana:
I never collect my money oooo, but I'll definitely feed you back if given.

I doubt if they'll refund your money. All they'll say is "we are sorry for the inconveniences".

1 Like

Re: MTN stole My #1000, refund me after 21 days. by Nobody: 10:26am On Feb 03, 2016
DavidTheGeek:


I doubt if they'll refund your money. All they'll say is "we are sorry for the inconveniences".
I know that's there usual way o, just trying my best.
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 6:29am On Feb 09, 2016
salaksmana:
Good morning fellow Nairalanders.

MTN has been stealing from me for a while but this particular one is high and surprising.

My initial BBC subscription was to expire on Jan 31, but I was told I have reached the fair usage like a week ago. On Friday 29th I cancel the previous subscription and subscribed for another, to my surprise just 1 hour 13mins after, I received a message that the subscription has expired. The last time I called there customer care, the guy that answered said the matter is resolved and I should go and do another subscription (meaning my #1000 is gone oo).

Please Lalasticlala, JideSM, Tayoccu, dragnet, honsule, puskin and other Nlders come and see o. Help me oooo
MTN, 12 days gone, won't you refund my #1000 or restore my sub.
Re: MTN stole My #1000, refund me after 21 days. by AbdalQ(m): 4:10pm On Feb 15, 2016
@salakmana I need your help pls.. I came across a post of yours abt not paying nysc 3k., i also just registered for nysc 2016 Batch A... I want to know, how did it all go for people that didnt pay, did you colect green card in camp? Thank you
Re: MTN stole My #1000, refund me after 21 days. by Nobody: 5:14pm On Feb 15, 2016
AbdalQ:
@salakmana I need your help pls.. I came across a post of yours abt not paying nysc 3k., i also just registered for nysc 2016 Batch A... I want to know, how did it all go for people that didnt pay, did you colect green card in camp? Thank you
At Edo camp (stream 1), they didn't give anybody green card, and some platoon leader also made people to pay the money, but a lady at Niger camp was given green card, so it all depends on the officials. But it is safer to pay the money to avoid stress, it is an "organized robbery" just like MTN is stealing money anyhow.

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Re: MTN stole My #1000, refund me after 21 days. by Nobody: 5:33pm On Feb 18, 2016
My money has been refunded.

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