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Truexgoldcom's Posts

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Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 10:25am On Jan 15
sindycurve4u:
thanks
But am yet to receive alert of the transactionTXGT2017025735,it showed completed on ur site


Sorry about that, u can also go to your bank and confirm by monday 'cos funds was sent almost immediately.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 10:24am On Jan 15
smashall20:
Very fast withdrawal from Neteller, thanks...



Tnx for ur nice comment . . . Happy sunday.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 6:39am On Jan 12
sindycurve4u:
Hello, I made a transaction of $94.55 TXGT2017095317 to neteller since yesterday,but I haven't heard from you

Kindly help me treat this ASAP

Thanks


Done!
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:49am On Jan 09
HAkorehdeh:
do you help in withdrawal? Paypal


No .. .. check our website for efunds u can withdraw through us. Tnx
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 4:52pm On Jan 08
HAppy SundAy pAls . . . Trust you are having fun?
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 2:17pm On Jan 07
Deejacy2:
$80 BTC for sale

What'sApp 08188417481

Am a Genuine Seller who stays in Lagos


Register at TruexGOLD and sell ur BTC . . . Tnx.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 2:38am On Jan 05
smashall20:
I just sold Neteller now, I haven't received the cash yet but when I check My transactions tab, the status is showing cancelled. Is that normal? My transaction ID is TXGT20170837**


Orders are cancelled if we fail to receive value from you within 30 mins. Do not place any sell order if you are not ready to spend funds immediately. Tnx.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 10:59pm On Jan 03
niyiguy:
Hi Truexgold,

I generated a transaction ID of $285 but due to charges, I transferred $280 with the generated ID (TXGT20170241**). please kindly advice.


Place another order for the exact amount u transferred. Next time be sure of the qty u can sell. Tnx,
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 1:02pm On Jan 02
Officially resuming tomorrow . . . hope u all enjoyed the brief holly. We wish u all a prosperous New Year.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 12:37am On Dec 29, 2016
folay66:



You shouldn't be insisting provide such ID card when you know he didn't have all those


You claimed to know he sent it truly, the best thing you can do is to credit him manually.


Dont act like a thief


You are rude! But i will reply you grin


First, you shouldn't talk of e-currency if you don't have any valid means of identifying yourself.
Secondly, we give ZERO tolerance to assumptions 'cos people trust us with their money.
Finally, if there is anyone acting like a thief, it's your friend for trying to transact anonymously cool and ofcos we SAID NO tongue Only scammers are known for that attitude. smiley
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 12:03am On Dec 29, 2016
niyiguy:


I have made necessary amendment, please how do I change my contact phone number in my profile, instead of 080, I wrote 090. Please assist


Payment seen and credited,
To change your contact phone no, please write us officially. Tnx.

1 Like

Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 11:35pm On Dec 28, 2016
niyiguy:


I think you should contact asap, coz I am currently experience difficulty getting my payment off TruexGold.

email: info@sharegist.com


Sir,

The issue with your transaction is this
1. Looks like u entered your neteller account id 4525******39 instead of your neteller email address.
2. Please note your neteller email address is your neteller ewallet account no not your id,
I guess transaction was cancelled because we were unable to trace your payment using your account id.


To resolve this;
Login to your truexgold's account,
Click on "My Ewallets" and edit your neteller ewallet account there, change 4525******39 to your neteller email address instead.

Call our attention on whatsapp once done.
Tnx.
Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 8:27pm On Dec 28, 2016
MyschoolNG:
listen to yourself, you should have terms and conditions you should follow. how can you say you where persuaded? you are also rude, better get the book "how to do business for dummies"


The right thing is dont' fund simple.
But where a valid id is presented, we can pay and keep the id as evidence.
There is nothing like rudeness there.
Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 8:01pm On Dec 28, 2016
Maitommi:
Let it be on record that the above mentioned bullied me into sending an ID where none was needed and they continue to have a copy in their possession. Any form of misuse or misappropriation by direct action or negligence will be will be met with stiff legal actions. My final take on these guys is they have an extremely low reserve. Thread carefully if you have large transactions. They will call kunu zobo to hide their inadequacies. I'm back to nairaex.com as I've always been for all transactions henceforth. They always deliver very timely. You dont even need to call or whatsapp them. When there is a hold up and transactions wont be fulfilled immediately, Its the first thing you'll see on their website.

Please let it be on record too that one Mr. Momoh Iman persuaded us to pay the sum of N360,000.00 been payment for a certain BTC transaction whereas none of the supplied details matched with what we have on our blockchain . . . should anyone at anytime rise to claim this payment, we shall report this transaction to the appropriate bodies and call for a court action on your account.
Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 7:47pm On Dec 28, 2016
Maitommi:
Like I said, your only luck is that you're in far away imo. Its far by road but not too far away for the law to deal with you. You all deserved anything you got. If you had been truthful that you'll not do same day funding, we wont be here by now. Since 24th you're just attending to me this evening and you're telling me no apologies. Good. Unblock me on whatsapp as I'm ready to send all ID you want. I bet you don't have the funds to fulfill the order. Continue your hanky panky till you get someone to buy the bitcoins from you then you can now pay me. Shame on y'all.


Id seen n payment SENT . . . case closed!

Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 7:36pm On Dec 28, 2016
GJulius:


The insults made it a big deal bro . . .



Hello sir,

Please kindly consider the guy and do the needful. Just put yourself in his shoe.
And moreover, this issue of receiving bitcoin from a multiple address is not a big deal at all. It happens everytime. You are an exchanger you should know better.

A good name is better than silver and gold sir.

Pay this guy is money. If he's a scammer indeed, God will Judge him one day. He has paid you and you've received the bitcoin. Please sir, kindly pay him. Accept his NYSC card like that. Even banks do accept that. It's valid.

Please, I beg you in the name of God. Pay this guy his money.
This thing can happen to anybody. I've experienced it many time.

May God bless you and increase you as you do so.
God bless Nigeria.

Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 7:21pm On Dec 28, 2016
Maitommi:
Like I said, your only luck is that you're in far away imo. Its far by road but not too far away for the law to deal with you. You all deserved anything you got. If you had been truthful that you'll not do same day funding, we wont be here by now. Since 24th you're just attending to me this evening and you're telling me no apologies. Good. Unblock me on whatsapp as I'm ready to send all ID you want. I bet you don't have the funds to fulfill the order. Continue your hanky panky till you get someone to buy the bitcoins from you then you can now pay me. Shame on y'all.

send ur id . . . u hv been unblocked.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:36pm On Dec 28, 2016
Maitommi:
Anyone selling to this Truexgold.com guy should thread with caution. This is what went on between us two http://www.nairaland.com/3543108/crook-truexgold.com-ikenna-ogbaraegbe

We have more than 50 genuine ex changers in this country, please if you are not comfortable with our mode of operation, kindly take a walk. You have been asked to upload a valid document, and that is final. Get us a valid document to proof ownership of that account or forget it.

Tnx.
Business / Re: The Unfair Treatment of Truexgoldcom by truexgoldcom(m): 5:29pm On Dec 28, 2016
Maitommi:
Hello everyone. I want to bring to your notice the unfair treatment and unprofessional behavior the above exchanger has melted to me within the past few days. On 24th of December, I was looking to cash some of my bitcoins for cash to spend during this festive period. I then logged on to nairaex.com which has always been my fav exchanger, I got a message that all trades were suspended till 27th of Dec. Knowing fully well I needed the money from the next day, I came on here to search for another exchanger and that was when I found TRUEXGOLD ad. I went to their website and called their phone number 09096196821. I inquired if they would credit my account same day for a bitcoin sell order and they said yes. Then I went back to website, created the order which was 0.88 worth of bitcoin for N360,000. I then called their number again and was told to go on to transfer bitcoins as I would receive funds to my Zenith account. I waited for a couple hours after the transfer which was before midday and when I didnt receive any credit transaction, I started calling the number which was already switched off my then. I felt really hard done by thinking why would these people conduct themselves in such manner when they knew they were not going to fulfill same day funding. Immediately, all plans for christmas days yuletide began to crush at my feet. All forms of contact with truexgold was unsuccesful. When I sent whatsapp messages, they would deliver but he wont reply. I came on his thread here and complained. He only got to reply yesterday evening and said all pending transactions were going to be completed yesterday evening. I waited and still didnt get any money in my account. Today 28th, i logged back on the website too see my transaction had been cancelled. I went back to my bitcoin wallet, no refund. My zenith account, no credit transaction. I wrote on his thread here and eventually managed to catch him online on whatsapp. He then went on to deny receiving funds. After I sent him multiple proofs he changed words and said my wallet changed the address when sending bitcoins out. The most important thing was that this guy received bitcoins yet he didnt acknowledge it. Later he made it seem like he was doing me a favour that since nobody else was claiming the amount, he would pay me. But before paying me, i should fill in my profile info. I did this with exception of dob because i couldn't navigate to year on my phone. Next thing he said I should upload my ID. I was going to snap my NYSC ID for him before he started giving me list of acceptable ID by him. I wasn't going to be pushed around by this monster next thing he started calling me a hacker then scammer.I have sold to naira4dollar.com instagold.ng and nairaex.com No one asks for ID when you are selling bitcoins. Most exchangers only do kyc when you are buying online. As thus I would like this truexgold.com man to answer the following questions:

1. Why did he lead me on to transfer bitcoins to him when he knew he wasn't going to pay the same day as promised?
2. Why didnt he indicate he was going to be on holidays and all tradings suspended like nairaex.com?
3. Why did he refuse to acknowledge payment this morning and cancelled my transaction when his own screenshots actually show he received 0.88btc that day?
4. He should also state how many people created a sell order for the same amount?
5. He claimed I'm a hacker. How did I create same order amount just before he received same amount to his wallet?
6. He admitted in our chats that some wallet providers change address when sending out and that he received money. Why is he denying receiving funds all over again.
7. Why does he have to see ID when I'm selling to him. I have never had to show ID for over 100 sell orders to 4 other different exchangers. Why is his own different and why is an NYSC ID not enough at most?
8. If he is insisting I didnt send him 0.88btc and wont pay or issue refund then who sent him the 0.88btc his wallet shows he recieved?
9. Lastly, is this what I should get for not fulfiling my order since 24th?



Dear Poster,

I thought you were trying to invite EFCC or better still FBI to jail Truex. Well, we DO NOT ask for id too for sell orders but because of the circumstances surrounding your transaction you MUST submit a valid id before anyone here can re-visit that case. Take your insults to the moon if you wish, our customers know better.

You sent money from A account and indicated B account, now someone was willing to assist you and all of a sudden you are telling lies about your DoB. That's why we demanded for a valid document, if you don't have one . . . please go and get one. You shouldn't even be talking about e-currency without a valid document.

For the records, this will be my last response on this issue.
Upload the documents we asked for period and this transaction will be completed the next second. You can't run your business and also dictate how we run ours.

Mind you we never received any funds from 35J3567271twgnDLPQatSPrGiyGbLLuoTS

But rather from these addresses:

3Dv5KNdAyvtMQyozaYpr69UhyAgiCiwQzn
3HiwwNCCicKfPjViiwYJjDPifkfben4ypA
3ASnMWRsVMC6hFjDe8FvKaRQMu7F2xC7yg
3HXcVE1ZmujAeTo1JSP1HUdEbtfW7dJwkW
3N2yMrhZd2m8ysSubwSPHnDByuQptg8Vsf
39gXywaiEm3L1D9anhbDUDTmUHRDAyhw14

So if u insist on a refund, we shall send $133.33 each to the various btc accounts above and heaven will not fall, since you think you are wise.
And there is proof grin

Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 1:28pm On Dec 28, 2016
niyiguy:


With mentioned contact info, u still don't reply. Communication gap is really annoying


We do REPLY . . . just like am doing here. This is a festive period, that kind of fast service you are expecting will be back soon. But u MUST exercise some patience till 2nd January when we shall restore our full support. Tnx
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 1:23pm On Dec 28, 2016
Maitommi:
I just logged in now to see status of my transaction has changed to cancelled. Why? What's happening? You didn't pay money or refund bitcoin and yet you cancelled transaction. Why are you people behaving like this for God's sake?

Be informed that BTC transaction can only be cancelled if 1. U sent funds to a wrong wallet other than the one specified on the website 2. The BTC address from where we received money is different from the one you specified on the website - it simply means you were not the one that sent the money cos u ought to know the exact btc address u are sending from or 3. Order was placed without completing your profile info.
Fetch me the exact transaction id, will assist u further. Tnx
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 1:16pm On Dec 28, 2016
Cutiekc:
Well, this is a poor service. You should have indicated that you will be off for the Christmas Holiday. Than accepting exchanges and not delivering at your own end.

This is discouraging




I would rather u state ur problem sir...
Will contact u when we need a review... Tnx
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:58am On Dec 28, 2016
Maitommi:
Up till now, no number is going through. No credit alert. If you were going on holidays why didn't you just say it? Why did you lead me on to send bitcoin to you when you know you're not going to pay? I'll never ever do business with your guys again because no reasonable exchanger behaves this way.

Support will be back 2nd of January . . . for now, you can email us, contact us via BBM, Whatsapp or Skype. Tnx
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:54am On Dec 28, 2016
niyiguy:
Truexgold, this is my third message to you, you hv decided not to reply me my message, is this how you do business, I sent cash to you, but I hvnt heard from you to confirm my message for over 4days now.

If you can not process my transaction, kindly refund.

Transaction ID: TXGT2016122632

Regards


Order has been completed since 23-Dec-2016. Kindly query your bank if you are yet to receive funds. We cannot resend transfers marked as successful. Thank you.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 5:47am On Dec 28, 2016
Cutiekc:
Truexgold, I referred my friend Niyiguy because I enjoyed your fast processing of transactions. but it's been a week now and you are yet to complete his transaction and now he is complaining of his incompleted transactions been deleted from his dashboard. this is a very poor customer service and could give you a bad name.

Please kindly attend to him or refund his neteller.

Well its not possible for any staff to delete a transaction, it could however be marked as cancelled or completed. If you can fetch the transaction id, I will be happy to assist you further. Thank u.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 7:13pm On Dec 27, 2016
We are so sorry for all the delayed transactions here . . . we are on a short holly brake, all the same we shall try our best to complete all pending orders tonight. Tnx for your understanding, and do have a happy Christmas celebration. .
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 12:06pm On Dec 24, 2016
dejitenaj:


Please look into thisTransaction ID: TXGT2016122632


uwc
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 12:52am On Dec 23, 2016
Sell ur NTR now at N460/$ to our website . . . Thank u.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 11:34pm On Dec 21, 2016
DCTrendy:
I want to sell $90 Neteller plz.

What is your rate and how fast can you credit me please?



U can proceed on the website . . . Thank u.
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 1:36pm On Dec 21, 2016
Cutiekc:
Thanks, very fast.

Placed another one.

TXGT2016045434


Completed
Business / Re: Truexgold Nairaland Customer Support by truexgoldcom(m): 8:43am On Dec 21, 2016
Cutiekc:
Hello. Been long I used you guys.

Placed a sell order of Neteller.

TXGT2016050641

Completed!

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