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Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. - Phones - Nairaland

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Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by Nobody: 6:31am On Nov 22, 2012
I've tried everything possible on my own. Its never being a problem. Now it is seems permanent that way.

I intend to call my service providers.


Before that, is anyone experiencing the same thing?
Pls, help me out.

I see 3G on other phones and mine remains on EDGE.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by bigx(m): 6:39am On Nov 22, 2012
stereo: I've tried everything possible on my own. Its never being a problem. Now it is seems permanent that way.

I intend to call my service providers.


Before that, is anyone experiencing the same thing?
Pls, help me out.

I see 3G on other phones and mine remains on EDGE.
Is the network set on 3g only?
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by engrhamid(m): 6:41am On Nov 22, 2012
stereo: I've tried everything possible on my own. Its never being a problem. Now it is seems permanent that way.

I intend to call my service providers.


Before that, is anyone experiencing the same thing?
Pls, help me out.

I see 3G on other phones and mine remains on EDGE.
There is only two ways to find out. . .
Go to mobile network, check if network mode is in 2G only, if yes, then change it to 3g or "2g and,3g" which ever suites you.
Also, in the network mode, if you don't have 3g only options there,but have selected "2g and 3g"", it could be your 3g network is not strong enough.
Try this first and feedback.
Cheers
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by Nobody: 6:44am On Nov 22, 2012
bigx:
Is the network set on 3g only?

No. It has options for 2G only or 3G & 2G. I selected the latter, but stil it shows EDGE.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by Nobody: 6:50am On Nov 22, 2012
engrhamid:
There is only two ways to find out. . .
Go to mobile network, check if network mode is in 2G only, if yes, then change it to 3g or "2g and,3g" which ever suites you.
Also, in the network mode, if you don't have 3g only options there,but have selected "2g and 3g"", it could be your 3g network is not strong enough.
Try this first and feedback.
Cheers

Thanks for replying. I've done that already. Its exactly as you say, but no change at all.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by bigx(m): 6:58am On Nov 22, 2012
stereo:

No. It has options for 2G only or 3G & 2G. I selected the latter, but stil it shows EDGE.

Hmmmmnnn, ok weak 3G,

Go to your engineering screen
Make sure its on 2G&3G in the mobile network options.
Then on the engineering screen follow:
Mobile network engineering screens
PLMN selection
Press the menu key and select "Disable RAT_GERAN".
That will disable 2G and leave 3G only.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by Nobody: 7:03am On Nov 22, 2012
bigx:

Hmmmmnnn, ok weak 3G,

Go to your engineering screen
Make sure its on 2G&3G in the mobile network options.
Then on the engineering screen follow:
Mobile network engineering screens
PLMN selection
Press the menu key and select "Disable RAT_GERAN".
That will disable 2G and leave 3G only.

I need direction to the engineering screen...can't seem to find it. Thanks.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by bigx(m): 7:05am On Nov 22, 2012
stereo:

I need direction to the engineering screen...can't seem to find it. Thanks.

Alt+shift+h

If its branded ud get a help screen so follow www.zibri.org/2009/08/hidden-things-are-usually-best.html?m=1
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by femi4: 8:58am On Nov 22, 2012
stereo:

I need direction to the engineering screen...can't seem to find it. Thanks.
Be warned! Deleting data in your OS engineering screen might affect your phone performance
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by Nobody: 3:55pm On Nov 22, 2012
femi4: Be warned! Deleting data in your OS engineering screen might affect your phone performance

Noted.
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by CosmasM: 7:09am On Nov 12, 2015
Please help .. I disabled RAT_GERAN but still there is 2G but not 3G only ...
Re: Help!! My BB 9700 Always On EGDE In A 3G Coverage Area. by CosmasM: 7:09am On Nov 12, 2015
Please help .. I disabled RAT_GERAN but still there is 2G but not 3G only ...

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