Sometimes in March 2012, I got a call on my phone, the caller said she was Modupe from Loan recovery Unit, GT bank, Allen Avenue Branch. I was initially startled. I asked what the problem was and she said I am owing the bank 221,000 naira as at February 2012. I was so surprised because I have never taken a loan from the bank. Luckily I was around Allen Avenue at the time and I drove straight to the branch and met the said Modupe woman who turned out to be my account officer (a woman who I have met before in that same branch and I can categorically say she is the most unfriendly banker have ever met, a trait in all GTB staff). 

We chatted and she told me I took a loan from the bank in 2007, a loan of 49,000 naira. I initially laughed because it was funny to me. 1st, since 2007 no one from the bank has called me on this invisible "loan". Secondly I have never taken a loan before from GTB or any other financial institution in Nigeria. As a former banker myself I know loans are not taken in proxy. I told her that  to please investigate further that there is a mix up somewhere. She gave me a look like "onigbese" go and pay your money.

I went and I kept on using my savings account, depositing and withdrawing as usual, even my domiciliary account I used it normally.

Let me say something here, from 2007 till 2010 I stopped using GTB, I stopped using it because of their poor services, another reason is because I was working in another bank so all my transactions were routed through the bank I worked for easy monitoring. But when I left my bank I reactivated my accounts with Gtb and I kept on using both my savings and domiciliary any time there is need for it. GTB debited my account twice for one MasterCard, a card I never requested for and I went to complain to this same Modupe in 2010 (my first meeting with her) she just told me to close the account and gave me a don't disturb me look. Note also because of this MasterCard issue I wrote their head office I got calls of apology and no one told me of my proxy loans.

Back to the main story, I kept on calling Modupe how far with her investigation and she kept on telling me "I will get back to you". Then Saturday, May 26th I tried using my ATM card to withdraw and money didnt come out, I thought it was a card problem so I left it till Monday. When I got to the bank I was about to request for a new card in the same Allen Avenue branch and the babe said I can't that I have to see Modupe. I proceeded to see her and she explained that in May 2007 the teller in Ikoyi branch mistakenly posted into my account the sum of 102,000 naira instead of 10,200 naira and I withdrew via ATM the sum of 60,000 before they could find out the mistake. Let me state categorically here I can't even remember paying any money into my account that period. 

I was furious, a colleague of Modupe told me to shut up and go and pay the money that I was a thief. A fat tall guy in Allen Avenue, I was so annoyed and proceeded to the head office and it took the help of security men to calm me down. While in the head office I met Osemota, a lawyer in their legal department and I wrote a complaint letter, this was may, 28th 2012. 

A week later I also proceeded to the internal control unit of the bank in Adeniyi Jones, I met Mr Yakubu and I wrote that I need proofs of those transactions in 2007. Till date all the tell me I should go and pay my proxy debt. 
I have written series of letters to the bank since then, I met with my new account officer Stella, in February 2013 and in her words she said "oga go and pay your gbese nothing I can do, we can't give u proofs". I also met Shola, the new man at Adeniyi Jones, he took over from Yakubu, and he too can't give proofs.

It is also worthy to note that between 2007 and May 2012 I never got debit interest alerts on my phone nor my email, but since May 2012 I have been getting debit interests alerts. A lot of things too have transpired between us but I can't put all into writing now, as we talk GT bank has refused to give me my money they sat on in my savings and domiciliary accounts till I pay off my proxy loan.

What a bank, What a country!

Am so sorry 2hear dt, and gtb is my fav *NG* bank! What ashame! I hope dey gt2c/read dis so sumtn is done abt it! GTBAnk epic fail!

I wish Fola Adeola reads this,a financial institution he founded I will like to know what legacy he left behind? and to think he wanted to become a vice-President of this nation.

You made a mistake of running the account after you've been informed that you're owing them.
It is possible that you're truly owing them, but they should have given you a proof.
You can either report them to CBN or go to court, by then, they will pay through their anus if you're right.

fm7070: You made a mistake of running the account after you've been informed that you're owing them.
It is possible that you're truly owing them, but they should have given you a proof.
You can either report them to CBN or go to court, by then, they will pay through their anus if you're right.

sir, I was so sure I didn't take any form of loan, have written CBN, house of reps, no response. I operated my account to tunes of millions cos between 2010 and 2012. If I was a runaway debtor will I operate an account there? I have applied for a job in the bank, will I do dat if I am a thief. Just a failed system

if you reported the matter to the cbn, follow-up from there. furthermore i think the bank should print your statements as well as provide you wuth the teller of that particular transaction(blue copy or scanned copy), if they fail take them to court for breach of bankers customers relationship(sue yakubu, shola, stella and especially modupe).
there is a standard but gtb falls short here.

Get a serious lawyer and sue them for the embarrassment and inconvenience!! Lousy banks

How can this trash happen?
well its still one sided story.....looking forward to hear GTB version before i know who stole from who.


Case adjourned


Next person please.

Oga, get a Lawyer. Even if you had taken a loan, there are procedures to be followed. No one expects you to pay without documets evidencing your debt. Naija Banks are funny sha.

https://www.nairaland.com/549010/gtb-again this was 2010

and why should we belief u that u are not liable of the said offence abi u be Jesus Christ?

Na wa ooo, so GTB is not the best bank after all.

Question is, how was the loan taken? Which documents did you sign obtaining the soft loan? Did you just walk into the bank and asked for a loan and it was granted based on verbal discussions? Let them provide the necessary documents. I am surprised their Internal Audit did not investigate to this level.

Something is fishy! I suspect its human error. If GTBank cannot prove you took the loan, they'll have no choice than to write it off. Its very basic!

And if all that does not work, result to bad publicity for the bank on FB, twitter (cc GTBank twitter handle) and the likes. Someone will contact you. I can assure you of that.

Nawa o,just hearing of this for the first time.
Its a one sided story,but I think its a customer's right to have access to transaction history,there's more to this.there is a mix up somewhere,or maybe someone forge ur signature,and document to defraud the bank.

Are u sure is GTB or r u talkin of BTG

@ OP, do a letter to CIBN. The Lagos Office is at Adeola Hopewell, VI. The Institute has an active committee that review such complaints. I am sure you would get a faster resolution. But seriously, no bank in Nigeria is worth the hype. All, na same thing, a direct reflection of a failed larger system.

Wetin Concern Fufu Seller Wit Hungry Man Size??

I 'll Keep Ma Money Whr I Can Smell N See It!!

OP,

I am highly surprised that you are here talking about this when GTB has presented you with a glorious opportunity to become a multi-millionaire through payment of restitutory damages.

GO AND GET A CORPORATE LAWYER AND TAKE THESE MOFOS TO COURT!

i.:
if you reported the matter to the cbn, follow-up from there. furthermore i think the bank should print your statements as well as provide you wuth the teller of that particular transaction(blue copy or scanned copy), if they fail take them to court for breach of bankers customers relationship(sue yakubu, shola, stella and especially modupe).
there is a standard but gtb falls short here.

in my statement it is there that 60k was withdrawn via ATM in 2007, but I have requested for the teller I used to pay in the said 10,200 which was wrongly posted to 102,000 also the footage of the withdrawal at the ATM, but they have refused me this, the bank can easily doctor a bank statement no one should work with a bank's bank statement.

pls get ursef a very good lawyer dat can fight ds case for u.

madejibo: Sometimes in March 2012, I got a call on my phone, the caller said she was Modupe from Loan recovery Unit, GT bank, Allen Avenue Branch. I was initially startled. I asked what the problem was and she said I am owing the bank 221,000 naira as at February 2012. I was so surprised because I have never taken a loan from the bank. Luckily I was around Allen Avenue at the time and I drove straight to the branch and met the said Modupe woman who turned out to be my account officer (a woman who I have met before in that same branch and I can categorically say she is the most unfriendly banker have ever met, a trait in all GTB staff). 

We chatted and she told me I took a loan from the bank in 2007, a loan of 49,000 naira. I initially laughed because it was funny to me. 1st, since 2007 no one from the bank has called me on this invisible "loan". Secondly I have never taken a loan before from GTB or any other financial institution in Nigeria. As a former banker myself I know loans are not taken in proxy. I told her that  to please investigate further that there is a mix up somewhere. She gave me a look like "onigbese" go and pay your money.

I went and I kept on using my savings account, depositing and withdrawing as usual, even my domiciliary account I used it normally.

Let me say something here, from 2007 till 2010 I stopped using GTB, I stopped using it because of their poor services, another reason is because I was working in another bank so all my transactions were routed through the bank I worked for easy monitoring. But when I left my bank I reactivated my accounts with Gtb and I kept on using both my savings and domiciliary any time there is need for it. GTB debited my account twice for one MasterCard, a card I never requested for and I went to complain to this same Modupe in 2010 (my first meeting with her) she just told me to close the account and gave me a don't disturb me look. Note also because of this MasterCard issue I wrote their head office I got calls of apology and no one told me of my proxy loans.

Back to the main story, I kept on calling Modupe how far with her investigation and she kept on telling me "I will get back to you". Then Saturday, May 26th I tried using my ATM card to withdraw and money didnt come out, I thought it was a card problem so I left it till Monday. When I got to the bank I was[b] about to request for a new card in the same Allen Avenue branch and the babe said I can't that I have to see Modupe. I proceeded to see her and she explained that in May 2007 the teller in Ikoyi branch mistakenly posted into my account the sum of 102,000 naira instead of 10,200 naira and I withdrew via ATM the sum of 60,000 before they could find out the mistake.[/b] Let me state categorically here I can't even remember paying any money into my account that period. 

I was furious, a colleague of Modupe told me to shut up and go and pay the money that I was a thief. A fat tall guy in Allen Avenue, I was so annoyed and proceeded to the head office and it took the help of security men to calm me down. While in the head office I met Osemota, a lawyer in their legal department and I wrote a complaint letter, this was may, 28th 2012. 

A week later I also proceeded to the internal control unit of the bank in Adeniyi Jones, I met Mr Yakubu and I wrote that I need proofs of those transactions in 2007. Till date all the tell me I should go and pay my proxy debt. 
I have written series of letters to the bank since then, I met with my new account officer Stella, in February 2013 and in her words she said "oga go and pay your gbese nothing I can do, we can't give u proofs". I also met Shola, the new man at Adeniyi Jones, he took over from Yakubu, and he too can't give proofs.

It is also worthy to note that between 2007 and May 2012 I never got debit interest alerts on my phone nor my email, but since May 2012 I have been getting debit interests alerts. A lot of things too have transpired between us but I can't put all into writing now, as we talk GT bank has refused to give me my money they sat on in my savings and domiciliary accounts till I pay off my proxy loan.

What a bank, What a country! 

If u were mistakenly paid, dey wuld have got in touch wit you since 2007!
GT Bank fall my hands abeg and i know also dat dey aint customer friendly

fm7070: You made a mistake of running the account after you've been informed that you're owing them.
It is possible that you're truly owing them, but they should have given you a proof.
You can either report them to CBN or go to court, by then, they will pay through their anus if you're right.

nawa for u o. So u can drink water from the cup without knowing? Bankers are too fraudulent.

ebamma: and why should we belief u that u are not liable of the said offence abi u be Jesus Christ?

URE PROBABLY A STAFF OF THE GTBANK.
MAYBE URE EVEN THE MODUPE OR THE YAKUBU SEF.

stagger: OP,

I am highly surprised that you are here talking about this when GTB has presented you with a glorious opportunity to become a multi-millionaire through payment of restitutory damages.

GO AND GET A CORPORATE LAWYER AND TAKE THESE MOFOS TO COURT!

Good advise

What are u guz stil doing wit gtb and co, 1st bank , d only bank in 9ja

See wahala

Am sure the staff of that branch used your account to reconcile some missing funds.

op,

i can give you a phone number of a Deputy Director in banking supervision department of CBN if you are interested, send your email address. Am really surprised this is happening in GTB.

I can't stop shaking my head. The Modupe lady displays the attitude of an average Nigerian banker...SMH again, so so sad. oga go and pay your gbese, can you imagine?

First of all get a good lawyer and fight them.

Secondly, if you can find a way to publicise this on social media via twitter and Linda Ikeji, you can be sure some people will lose their jobs and you will get compensation. ARRANT NONSENSE.

By the way GTB is fond of deducting unncessary charges from bank accounts, unseen master cards, texts messages and the almighty COT etc, all these I never receive because I am not in Nigeria.

GTB dey Bleep up big time, i think they now have alot of young boys that used to be into Yahoo.
A friend dad operates an a/c which used to be in tune of Millions, both savings and current,
When the man died, we approached the bank and after we met all the requirement, we were told that the man only maintain one account and has never open a current account. they told us that the amount in the saving is about 800k. luckily we found the Old man's cheque book and some stuffs in his diary and we're still on the issue since April last yr.

dude: op,

i can give you a phone number of a Deputy Director in banking supervision department of CBN if you are interested, send your email address. Am really surprised this is happening in GTB.

madejibo@yahoo.com