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Acquire The Skills To Become A Certified Customer Service Professional - Career - Nairaland

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Acquire The Skills To Become A Certified Customer Service Professional by DorisNnabue: 4:57pm On Oct 30, 2013
Dear Professionals,
We wish to inform you that we are having some open training in November on
“The Essential Skills for customer Service Excellence” as on table below,
Course Description: Customer Service Excellence
Course Duration: 2 Days
Training Date: Group 1: Sat 2nd and 9th Nov.
Group 2: Wed 6th and 13th Nov.
Other professionals have moved their career a step further by registering for this training,
We thought it will be good if you can join other professionals in this training.

The course fee is 45,000/participant.

Core Competencies addressed in the training:
- Customer service excellence (Hello!!! How may I help)
- Communication with Customers
- Handling difficult customers and complaints
- Working customer service teams and team motivation
- Understanding the customer service processes
- Understanding customer experience

To know more about us, visit www.ccsponline.net
Or Call Doris on 08066585611

Let us know if you will be joining us.

Awaiting your response

(1) (Reply)

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