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A Sure Path To Self-employment! Acquire The Knowledge / Acquire The Skills To Become A Certified Customer Service Professional / Certfied Customer Service Professional(ccsp) (2) (3) (4)
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Acquire The Skills To Become A Certified Customer Service Professional by DorisNnabue: 4:57pm On Oct 30, 2013 |
Dear Professionals, We wish to inform you that we are having some open training in November on “The Essential Skills for customer Service Excellence” as on table below, Course Description: Customer Service Excellence Course Duration: 2 Days Training Date: Group 1: Sat 2nd and 9th Nov. Group 2: Wed 6th and 13th Nov. Other professionals have moved their career a step further by registering for this training, We thought it will be good if you can join other professionals in this training. The course fee is 45,000/participant. Core Competencies addressed in the training: - Customer service excellence (Hello!!! How may I help) - Communication with Customers - Handling difficult customers and complaints - Working customer service teams and team motivation - Understanding the customer service processes - Understanding customer experience To know more about us, visit www.ccsponline.net Or Call Doris on 08066585611 Let us know if you will be joining us. Awaiting your response |
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