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URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. - Computers - Nairaland

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URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 8:38pm On Nov 06, 2013
My laptop has a problem of restarting, i have given it out to a computer specialist, yet he cant do it,he said he tried to reload it and it works and he decides to restart it again and the problem starts all over.....
ISSUE:
After clicking on the power button it tries to on,shows a black screen containing some information and a list of booting options such as safe mode, safe mode with networking and safe mode with command prompt, start windows normally, last known good configuration, and when i click on any of this option, the window xp screen shows for a second and a blue screen for a second and restarts all over and brings up the black screen again. I tried pressing F8 for advanced options and the same thing occurs after pressing any of the advanced options. Clicking on "disable automatic restart on system failure" brings out a blue screen with an information that says "A problem has been detected and windows has been shut down to prevent damage to your computer...................."
Technical information
STOP: 0x0000007B (0xF8965524,0x0000034, 0x0000000, 0x000000) please i need your assistance..what can i do.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by mikeljims(m): 11:07pm On Nov 06, 2013
Try booting you pc in safe mode and try removing the software again.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 11:18pm On Nov 06, 2013
mikeljims: Try booting you pc in safe mode and try removing the software again.
how do i reboot in safe mode..i think reboot is to restart right,
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by abohrandy: 11:55pm On Nov 06, 2013
as the system dey come on, dey press F8, u go see menu weh go ask u to boot in safe mode!!
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 7:46am On Nov 07, 2013
Still the same issue. Actually when i was installing it, the system went off due to power outage, and it was about 80% installed,..when i put on the system it was running as if i completed the installation..what could be the way out, i want to remove it totally from my system.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 10:52am On Nov 07, 2013
Debeloved87: Still the same issue. Actually when i was installing it, the system went off due to power outage, and it was about 80% installed,..when i put on the system it was running as if i completed the installation..what could be the way out, i want to remove it totally from my system.
1. Download avastclear.exe on your
PC here http://files.avast.com/iavs9x/avastclear.exe

2. Start Windows in Safe Mode

3. Open (execute) the uninstall utility

4. Click REMOVE

5. Restart your computer
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 12:08pm On Nov 07, 2013
femi4: 1. Download avastclear.exe on your
PC here http://files.avast.com/iavs9x/avastclear.exe

2. Start Windows in Safe Mode

3. Open (execute) the uninstall utility

4. Click REMOVE

5. Restart your computer
thanks but right now, i think its gettin worse, i av been trying to reboot in a safe mode, after clicking safe mode,it tries to boot up and relapse back to the window which was asking for the type of mode the system should boot...what should i do.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 3:36pm On Nov 07, 2013
Any leads?
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 3:37pm On Nov 07, 2013
Ur response is needed. Pls.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 3:42pm On Nov 07, 2013
Debeloved87: Ur response is needed. Pls.
Do it normally without going through safe mode
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 4:14pm On Nov 07, 2013
femi4: Do it normally without going through safe mode
i wish i would av done that in the first time...but now it wil just try to boot and later relapsn into the same window, wil try to boot again and relapse again, all over, what could be d way 4ward.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 4:19pm On Nov 07, 2013
Debeloved87: i wish i would av done that in the first time...but now it wil just try to boot and later relapsn into the same window, wil try to boot again and relapse again, all over, what could be d way 4ward.
perform system restore
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 4:24pm On Nov 07, 2013
How will i do that
femi4: perform system restore
how am i going to perform system restore.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 4:33pm On Nov 07, 2013
Debeloved87: How will i do that
Can you access your desktop?
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 4:39pm On Nov 07, 2013
femi4: Can you access your desktop?
no. But look at...i have gotten a different options, which one should i choose:
a. Safe mode
b. Safe mode with networking
c.safe mode with command prompt.
D. Enable boot logging
e. Enable VGA mode
f. Directory service restore mode
g. Debugging mode
f. Disable automatic restart on system failure
g. Start windows normally
h. Reboot
f. Return to OS choices menu
g. Last known good configuration.
...wish one should i pick..urgent
i really dnt want to pick safe mode cos it got me into dis trouble...pls reply..urgent.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 4:44pm On Nov 07, 2013
Which one should i pick on,
which one should i pick on.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 6:49pm On Nov 07, 2013
Debeloved87: Which one should i pick on,
which one should i pick on.
Very good, pick option g "last known good configuration"

It can take a long time, just be patient with it.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 11:04am On Nov 08, 2013
femi4: Very good, pick option g "last known good configuration"

It can take a long time, just be patient with it.
its stil the same bro. After clicking on any of the option the system tries to boot and load the OS Windows xp,hangs abit and restarts all over, tries to boot and load,hangs abit, and restarts. I think its system error.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by mikeljims(m): 12:09pm On Nov 08, 2013
I guess you will have to reload your whole OS. If really any of these tricks didn't work.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 12:27pm On Nov 08, 2013
mikeljims: I guess you will have to reload your whole OS. If really any of these tricks didn't work.
actually the system doesnt have cd-rom, its a mini laptop...so how am i goin to do it.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Wisepac: 6:51pm On Nov 08, 2013
ur last solution is system restore, ave use it to solve dis kind of prob b4
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by dsimpleyahooc: 12:28pm On Nov 09, 2013
Run repairs wit ur bootable disk b4 uninstalling it
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 10:07am On Nov 16, 2013
The laptop has a problem of restarting, after clicking on the power button it tries to on,shows a black screen containing some information and a list of booting options such as safe mode, safe mode with networking and safe mode with command prompt, start windows normally, last known good configuration, and when i click on any of this option, the window xp screen shows for a second and a blue screen for a second and restarts all over and brings up the black screen again. I tried pressing F8 for advanced options and the same thing occurs after pressing any of the advanced options. Clicking on "disable automatic restart on system failure" brings out a blue screen with an information that says "A problem has been detected and windows has been shut down to prevent damage to your computer...................."
Technical information
STOP: 0x0000007B (0xF8965524,0x0000034, 0x0000000, 0x000000) please i need your assistance..what can i do.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 11:14am On Nov 16, 2013
Debeloved87: The laptop has a problem of restarting, after clicking on the power button it tries to on,shows a black screen containing some information and a list of booting options such as safe mode, safe mode with networking and safe mode with command prompt, start windows normally, last known good configuration, and when i click on any of this option, the window xp screen shows for a second and a blue screen for a second and restarts all over and brings up the black screen again. I tried pressing F8 for advanced options and the same thing occurs after pressing any of the advanced options. Clicking on "disable automatic restart on system failure" brings out a blue screen with an information that says "A problem has been detected and windows has been shut down to prevent damage to your computer...................."
Technical information
STOP: 0x0000007B (0xF8965524,0x0000034, 0x0000000, 0x000000) please i need your assistance..what can i do.
reload the OS. Buy or download if you have a good network
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 12:51pm On Nov 16, 2013
femi4: reload the OS. Buy or download if you have a good network
i cant even access d pc talkless of browsing,. A friend of mine did what you said with a cdrom and it works but when he restarted d pc it started the problem all again...pressin tab and f11 on startup give me a list where i can boot my device but clickin on any of them give out desame issue...i dnt even knw what to do now.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 2:51pm On Nov 16, 2013
Debeloved87: i cant even access d pc talkless of browsing,. A friend of mine did what you said with a cdrom and it works but when he restarted d pc it started the problem all again...pressin tab and f11 on startup give me a list where i can boot my device but clickin on any of them give out desame issue...i dnt even knw what to do now.
That's not what I ask u to do. Did I ask you to browse? Get an OS Dvd or using a functional PC, download a soft copy and burn the files to Dvd and do a fresh installation
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 3:27pm On Nov 16, 2013
femi4: That's not what I ask u to do. Did I ask you to browse? Get an OS Dvd or using a functional PC, download a soft copy and burn the files to Dvd and do a fresh installation
ok i got you...i av tried it but d oda laptop isnt seein my own...i inserted my window disc into the other laptop but its not seeing my laptop...the prob is i want to boot from another device but my pc is booting from the first option which is from the hdd and i was told that i will have to change the boot order by puttin the one i want to boot from into the first position but i am unable to do that, do you know how.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by femi4: 7:26pm On Nov 16, 2013
Debeloved87: ok i got you...i av tried it but d oda laptop isnt seein my own...i inserted my window disc into the other laptop but its not seeing my laptop...the prob is i want to boot from another device but my pc is booting from the first option which is from the hdd and i was told that i will have to change the boot order by puttin the one i want to boot from into the first position but i am unable to do that, do you know how.
You are on your own! Everything you ve written here is different from what I asked you to do.
"I never said you should link your laptop to another one"
Seems you have another idea of how to go about it.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 7:38pm On Nov 16, 2013
femi4: You are on your own! Everything you ve written here is different from what I asked you to do.
"I never said you should link your laptop to another one"
Seems you have another idea of how to go about it.
well thanks...but i thnk i did what u asked me to...i just used a bootable cd/dvd-rom with it, it recognise d cdrom but d disk in it wasnt loading the OS on it...wel i tink my last option is to take it to computer village for reformatting
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Wisepac: 10:32pm On Nov 16, 2013
Debeloved87: My laptop has a problem of restarting, i have given it out to a computer specialist, yet he cant do it,he said he tried to reload it and it works and he decides to restart it again and the problem starts all over.....
ISSUE:
After clicking on the power button it tries to on,shows a black screen containing some information and a list of booting options such as safe mode, safe mode with networking and safe mode with command prompt, start windows normally, last known good configuration, and when i click on any of this option, the window xp screen shows for a second and a blue screen for a second and restarts all over and brings up the black screen again. I tried pressing F8 for advanced options and the same thing occurs after pressing any of the advanced options. Clicking on "disable automatic restart on system failure" brings out a blue screen with an information that says "A problem has been detected and windows has been shut down to prevent damage to your computer...................."
Technical information
STOP: 0x0000007B (0xF8965524,0x0000034, 0x0000000, 0x000000) please i need your assistance..what can i do.
from dis write up, ur system problem is the blue screen, engineers use to call it dumping of memory, some call it blue screen of death. The thing dat cause it, is ur ram(ramdom access memory), if the problem is nt ram, it may be ur hard disk. My only advice for u was dat u should find an engineer nearer to you and help you check ur system
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 6:30pm On Nov 19, 2013
Wise pac: from dis write up, ur system problem is the blue screen, engineers use to call it dumping of memory, some call it blue screen of death. The thing dat cause it, is ur ram(ramdom access memory), if the problem is nt ram, it may be ur hard disk. My only advice for u was dat u should find an engineer nearer to you and help you check ur system
thanks 4ur advice.
Re: URGENT: COMPUTER SPECIALIST, I NEED YOUR VIEW..PLEASE HELP. by Debeloved87(m): 6:33pm On Nov 19, 2013
How can i format a laptop..i learnt that the harddisk is built inside it..so how can i format it...its a mini laptop built 4a special purpose just 8gb, now that d hard disk is corrupt, how can i format it.

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