I wasn't able to download anything yesterday whether from play store or a website. I googled about it this night and I followed the instructions I saw online. I cleared the cache of each app on my phone and switched it off. When that didn't work I 'force stop' the google play. I even disabled it and later enabled it.

I guess it somehow worked because I can now download videos from any site. I just downloaded eight long videos from several sites to be sure but the problem is that I still cannot download from play store.

My network is very fast. I open the play store application with ease and search for whatever I want to download but it doesn't download. I use a Samsung galaxy s3. I have a 32G memory card and about 1.5G free internal memory.

Phone gurus, pls what should I do. I appreciate your help, pls help me

upgrade the phone. That should fix it

1st ola: upgrade the phone. That should fix it

I just read about how to upgrade it online and it sounds a bit complex. I'll look for someone to help me out. tnx