Ask4bigneyo: Jumia will soon sue you for tarnishing their image on NL...
LAST BULLET:
For those that Love Play Station,
right now m playing FIFA 2014 and i need a tutorial on which button to press if i want SUAREZ to bite someone...! Very urgent pls

Firefire:

Total war against the enemies of Nigeria.

Remain in His Grace.

Jumia. Refund that money in the next 48 hours or face the consequences

frankben: 69k? That's the money i spend on my breakfast alone...

AMADU77:


im sure u r sucking Gari right now

saasala:
Brother fire for fire, I no even know say na you.

Coolcash1: I am happy that the OP brought this very important discuss about Jumia up.

I too had a very terrible experience with them when I placed an order for a BB phone. When the product was delivered I was excited and glad that my money didn't go down the drain. However, it turned out to be a mirage as my excitement was short lived arising from some faults the phone started developing. For instance, the battery was bad, the casing, albeit white was already peeling and the speaker not too okay.

I complained about these problems to Jumia and told them that I want to return the phone because I couldn't believe a phone of just 1 day old would start having issues. Jumia's response was that before they can accept the product back I need to produce the phone pack. I told them that the based on previous transactions with them which had been okay I felt this won't be an exception- sadly not so. They still insisted on the pack which did not make any sense to me anyway.

Based on this, I have vowed never, never to patronise them again and also de-market them where I have the opportunity. OP, i share your concern. Please make sure they refund your money back. useless company...shiorrr

Dee60: I suggest you try some other approach, possibly going to their office. Trying to de-market a brand on social media can rob that company of important goodwill. Remember that it takes a lot to build reputational capital and anyone in business knows this. Jumia does well 99% of the time and that is good enough. They are humans remember.

I know how you feel being tossed around but please remember that you could be in Jumia's shoes tomorrow. Who would not want to be as successful as them.

I think it is next to impossible for any company to get it right 100% of the time.

Please calm down.

Firefire:

Na me ooooooo.
You got the logic to call the name correctly. Bravo!

saasala:
How you dey today nau

Shuga jay: Such a sad 1.. So sorry bro .., I do the 'pay on delivery' system n it wrks well 4 me...

equlibrium: @op
my gf wrks 4 jumia.
u no wan mak I see chop again abi?
God punish u!

Laredojohn: Hmmm really bad experience, sure their terms and conditions would have stated that money paid can b replaced with shopping vouchers , that no refund, we naija peeps dnt read terms and conditions, anyway Konga is no difference, the only diff is that your money will not get stocked the more u chose pay on delivery, ordered a generating set that shows in stock on konga website, they call normal that it will be delivered 5 days later..all I get next is the moment its the third or fourth day the order is cancelled due to unavailability, check the website the next min its still displayed as available..those sites are just mordernized scammers .

Dee60: I suggest you try some other approach, possibly going to their office. Trying to de-market a brand on social media can rob that company of important goodwill. Remember that it takes a lot to build reputational capital and anyone in business knows this. Jumia does well 99% of the time and that is good enough. They are humans remember.

I know how you feel being tossed around but please remember that you could be in Jumia's shoes tomorrow. Who would not want to be as successful as them.

I think it is next to impossible for any company to get it right 100% of the time.

Please calm down.

zeemore:

THAT IS A LIE.... KONGA.COM IS FAR WORSE THAN JUMIA.... KONGA HAS NEVER DELIVERED AN ITEM TO ME IN ABUJA... NEVER. THE LAST ITEM I ORDERED AND CLICKED ON PAY ON DELIVERY, TILL TODAY, 4 WEEKS LATER, STILL HAS NOT ARRIVED. TUFIA!!!!

kentorks:
Ur mumu nor get part II, wetin concern agbero, concern overload, infact u be muntula

equlibrium: @op
my gf wrks 4 jumia.
u no wan mak I see chop again abi?
God punish u!

ayoola2002:
If u dont have anything reasonable to comment, pls shutt up. Ok

UnknownT: Some people will never learn. I believe you are not new on nairaland and you most have seen some online shopping complaints making front page and you still went ahead to pay without the pay on delivery option? I believe a part of you went ahead with that deal waiting for this to happen, so you can come on social networks and tell your stories. Goodluck as you embark on your #JumiaRefundMy#69000 campaign

rattlesnake: i had the same epereince
BUT

THEY WERE SO IMPRESSIVE AND PROFESSIONAL eventhough i was far far from lagos

THEY COLLECTED MY RETURNED GOOD AND RETURNED MY 50K

Maybe ur luck is affected from ur village

saasala: I hope you are not from one of the other online shops trying to tarnish the image of another so as to promote yours. If that's your intentions then thunder fire your left nyansh and right eye, and if this is true then thunder fire Jumia website for 20 days. #justsaying

lighternote: at poster, sorry o if had that experience actually o. continue bombarding the customer care lines, they will surely respond.

As for me, my experience wt Jumia has bn wonderfully blissful. Most times, I wonder if it's still jumia Nigeria or jumia America. lol. All the led tvs, I got from jumia through one promo or the other, then when I moved to mine, I got all the fans ; industrial n mid, frames, more tvs n some kitchen stuffs from them without any hitch n they r working perfectly. I always pay on delivery.
I wonder y u thought 69 K is a lot to pay on delivery. as someone said, that's d best option in naija, any other thing is try ur luck.