I just go this mail from diamond bank stating that Cbn New Rule says that debit or credit card trapped in other"s bank atm ll be perforated before returning to issuing bank..Meaning one cant use the card again

My question is so who pays for the re-issuance of the bank..Hope the customer wont be charged,because most times it is not the customer's fault bt error from the machine

Ve had this problem before that gt bank refused to give me back my atm trapped in their machine...was told i needed to pay for another one...i was really mad

I hope Cbn ll shed more light on this

Soo the CBN really went ahead to enact dis rule ....wat. Rubbish...so I hav to pay for d damages caused by another bank...dis is soo lame

drealnamdy: Soo the CBN really went ahead to enact dis rule ....wat. Rubbish...so I hav to pay for d damages caused by another bank...dis is soo lame

Wait so the customer ll pay...rily

Banks keep cheating customers

Seems Cbn aiding them now

Fuc.ked up rule. Beginning of the end for this CBN governor

When people say our leaders work with NIKE company I believe the.

They Just do it.

Do this people think at all, with the way banks ATM are made to swallow up cards. And the duration of times it takes for some banks to issue you a new card.

Why should Nigerians be made to pay for the mistake of another bank, what about cases of network and your card eventually get trapped?

I tire for this Clueless act

sluvy4tune: When people say our leaders work with NIKE company I believe the.

They Just do it.

Do this people think at all, with the way banks ATM are made to swallow up cards. And the duration of times it takes for some banks to issue you a new card.

Why should Nigerians be made to pay for the mistake of another bank, what about cases of network and your card eventually get trapped?

I tire for this Clueless act

Spot on..let me add not only clueless but wicked act.

Seems no consumer protectn in this country

Also i feel they should stop appointing former bank mds as Cbn gov...seems once they assume office they quickly try to implement wot ll favour d banks bt nt customers

They also witch hunt rival banks

It is jus messy

Bt nigerian docile nature just helps this pple get away with things

I doubt this rule is that new... But whoever made it is a f*ol

Non of my card have stock in ATM .

eedriyz: I doubt this rule is that new... But whoever made it is a f*ol

No, they have their reasons and a very good one for that.

Fear bankers.


I wonder why ATM card stock inside the machine.

If a machine is proving stubborn leave it and check the other.

Youngzedd:

I wonder why ATM card stock inside the machine.

If a machine is proving stubborn leave it and check the other.

Oga, something tells me you are not a regular ATM user. Does any ATM machine give you a warning, or notify you to retrieve your card and switch to another machine, before it traps your card? I think not....

laudate:

Oga, something tells me you are not a regular ATM user. Does any ATM machine give you a warning, or notify you to retrieve your card and switch to another machine, before it traps your card? I think not....

Me going to the ATM is to withdraw money I will consume.
Still yet, ATM gives warning because I have seen situations where the ATM will display incorrect pin or wrong pin, the card owner will keep on trying/forcing to access the account, then machine trap the card they will start looking for who to blame.

Take for instance, ATM transaction receipt, everywhere will be filled with papers, that alone will tell you how some Nigerians behave. What on earth are they doing with receipt when they know their account balance.

What I observed is that many Nigerians like pressing YES on any computer command whether they understand it or not.



The solution is for the banks to educate the masses.

makes no sense to me

Why complaining, You all celebrated when president terminated Sanusi's.appointment nah.

Youngzedd:

Me going to the ATM is to withdraw money I will consume.
Still yet, ATM gives warning because I have seen situations where the ATM will display incorrect pin or wrong pin, the card owner will keep on trying/forcing to access the account, then machine trap the card they will start looking for who to blame.

Take for instance, ATM transaction receipt, everywhere will be filled with papers, that alone will tell you how some Nigerians behave. What on earth are they doing with receipt when they know their account balance.

What I observed is that many Nigerians like pressing YES on any computer command whether they understand it or not.

The solution is for the banks to educate the masses.

Bros, I will give you 2/10 for this answer. The 2 marks are due to the fact that you listed only one of the reasons why an ATM card gets trapped by an ATM machine, which is wrong entry of a pin number.

There are several other reasons:

(a) Power fluctuations and/or data connectivity link outages that occur during a transaction can make an ATM suddenly go off-line. In such cases, if an ATM card has already been inserted into the ATM, your card will be trapped. It does not matter how correct your PIN number is.

(b) General malfunction of the ATM parts: The card reader on the machine might develop a sudden fault, and this could cause the card to be trapped, after it has been inserted.

(c). Processing time is exceeded: If you are using your debit card on another bank's ATM, sometimes the period taken to receive a response from your own bank's servers to the ATM network, might be exceeded. Your bank's servers may not even respond at all. Then an error message comes up. Some ATMs may trap the card, instead of ejecting it, especially if this occurs more than once.

(d). Software issues: The ATM may have some software problems and as such it might encounter a difficulty in decoding the Chip module in your card. This could lead to the card being trapped.

Don't let me bore you with other details. Yes, sometimes wrong entry of a PIN multiple times, could lead to cards being trapped. But that is not the only cause. As for the way receipts are used to litter the ATM area, the banks need to put an effective disposal method in place, to get rid of the receipts, Why not install a mini-shredder below the ATM instead of those tiny single wastebaskets, normally placed there?

Some ATM points do not even have a waste basket. A few banks do not even install receipts in their ATMs. A message just flashes, that "this ATM is temporarily unable to dispense receipts, do you want to continue with the transaction? Click YES to continue and NO to cancel the transaction."

You can read about other people's experiences' here: https://www.nairaland.com/1584906/access-bank-deactivate-atm-cards/2

laudate:

Bros, I will give you 2/10 for this answer. The 2 marks are due to the fact that you listed only one of the reasons why an ATM card gets trapped by an ATM machine, which is wrong entry of a pin number.

There are several other reasons:

(a) Power fluctuations and/or data connectivity link outages that occur during a transaction can make an ATM suddenly go off-line. In such cases, if an ATM card has already been inserted into the ATM, your card will be trapped. It does not matter how correct your PIN number is.

(b) General malfunction of the ATM parts: The card reader on the machine might develop a sudden fault, and this could cause the card to be trapped, after it has been inserted.

(c). Processing time is exceeded: If you are using your debit card on another bank's ATM, sometimes the period taken to receive a response from your own bank's servers to the ATM network, might be exceeded. Your bank's servers may not even respond at all. Then an error message comes up. Some ATMs may trap the card, instead of ejecting it, especially if this occurs more than once.

(d). Software issues: The ATM may have some software problems and as such it might encounter a difficulty in decoding the Chip module in your card. This could lead to the card being trapped.

Don't let me bore you with other details. Yes, sometimes wrong entry of a PIN multiple times, could lead to cards being trapped. But that is not the only cause. As for the way receipts are used to litter the ATM area, the banks need to put an effective disposal method in place, to get rid of the receipts, Why not install a mini-shredder below the ATM instead of those tiny single wastebaskets, normally placed there?

Some ATM points do not even have a waste basket. A few banks do not even install receipts in their ATMs. A message just flashes, that "this ATM is temporarily unable to dispense receipts, do you want to continue with the transaction? Click YES to continue and NO to cancel the transaction."

You can read about other people's experiences' here: https://www.nairaland.com/1584906/access-bank-deactivate-atm-cards/2

Spot on

So from these conclusions probability is higher that the banks take the greater share of the blame

So why should customers pay for that