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Make Customers Happy - Business - Nairaland

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Make Customers Happy by DONOCSO(m): 9:05am On Oct 18, 2014
[size=30pt] 7 Tips to Make Your Customers Happy [/size]

[size=15pt]Customers are the back-bone of any business, they provide the problems and money required to run and grow an enterprise. It should be the pleasure of every CEO above all other duty to make sure their clients are always happy.[/size]

Happiness is a basic ingredient for successful communication and satisfaction, happy customers are more likely to stop by. Whats more, people tend to spend more money when they are happy.

Getting clients to be on the happy with your products and services begins with a little effort. Below are my top 7 tips to make your customers happy.

[size=20pt] Give New Customers First Class Tour-like Welcome [/size]

Let your new customer know how much they mean to your business, tell them how you carefully managed that mega project, show them how much effort you put into turning a litle idea to something big.

Speak a language they understand, send them a welcome email, call to let them know you appreciate their patronage.

[size=20pt] Respect Your Customers Opinion [/size]

Most customers come with a made up mind full of wrong choice, you must hear them out before introducing them to a better option which they are free to reject.

[size=20pt] Communicate with Customers [/size]

Get customers to talk, find out why they want to embark on a particular project, what kind of results they wish to achieve, their level of experience and why they think the project will be a success.

[size=20pt] Deliver a Perfect Job [/size]

With the array of information gathered from your conversation, be sure to solve the customers biggest problem before working other things that would make the project a success.

[size=20pt] Update Your Customers [/size]

Keep your customers informed. Let them know the latest trend in town, give them a detailed brief, send them a newsletter, just let them know you'd like them to come around soon.

[size=20pt] Wow Your Customers with Customized Bonus [/size]

Make a customer happy by telling him or her how much discount they will be getting on their next purchase, give them 2 or 3 reasons to feel like the bonus is only for them.

[size=20pt] Always Thank Your Customers [/size]

Whatever a customer does, you should always thank them, just thank them for everything, never get tired of thanking them.

PS: If you enjoyed this article, then you will like to read How to Get More Clients and Be in the Money (http://blog.sureguys.com/get-clients)




About Me: I help business owners maintian a better customer relationship, get more clients and make more sales. email: biz[/@]donocso[/.com]

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