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The Domainkingng Thread - Webmasters (8) - Nairaland

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Re: The Domainkingng Thread by charlsecy: 4:50pm On Nov 30, 2014
@OP
I want to ask a question;

If, for example, I bought a domain name from registrar X, could I do the renewal of the domain name one year after with another registrar Y?
Re: The Domainkingng Thread by domainking: 7:50pm On Nov 30, 2014
charlsecy:
@OP
I want to ask a question;

If, for example, I bought a domain name from registrar X, could I do the renewal of the domain name one year after with another registrar Y?
Hi,
Yes, its possible to renew the domain with another registrar by transferring the domain to them.

Domain transfer from one registrar to another registrar often includes free renewal.

Do let us know if have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support

1 Like

Re: The Domainkingng Thread by charlsecy: 10:57pm On Nov 30, 2014
Transactions have kept failing. I wanted 2 domain names, but payment processing failed. One had N499, the other N999. I thought each of them should have been N499 because I went through http://www.domainking.ng/com-domain-offer/?

How do I remove a domain from your database, so I could re-register with the N499 coupon?
Re: The Domainkingng Thread by domainking: 4:41am On Dec 01, 2014
charlsecy:
Transactions have kept failing. I wanted 2 domain names, but payment processing failed. One had N499, the other N999. I thought each of them should have been N499 because I went through http://www.domainking.ng/com-domain-offer/?

How do I remove a domain from your database, so I could re-register with the N499 coupon?

Hi,
Please note that the N499 .COM offer is only valid for 1st domain in your account. All the subsequent domains will be charged at N999 (you can register as many domains you want at N999 during the term of this offer).

Kindly read the note at the bottom of the offer page: http://www.domainking.ng/com-domain-offer/

Regarding payments issue, we accept Voguepay, Cash Envoy on our website for local payments in Nigeria. You can easily pay via Verve/Interswitch, other debit cards issued by Nigerian Banks through Voguepay or Cash Envoy. Since these are local payment gateways, they only accept cards that have been activated by Bank for online purchases. You need to get your card activated by your bank by generating a PIN that can be used for online transactions.

Please read this: http://www.ogbongeblog.com/2014/04/how-to-activate-verve-cards-for-online.html

You can also pay via bank deposit or transfer, for this you need to register for a Personal account with Voguepay. And then you can Load funds to your Voguepay wallet by Bank Deposit or Transfer. After your Voguepay account is funded you can use these funds for purchases at our website by selecting Voguepay as a payment option during checkout.

In case you want to remove any domain from your account, you can raise a support ticket in our support center at: http://www.domainking.ng/login/

Do let us know if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by charlsecy: 6:58am On Dec 01, 2014
It's a UBA-issued MasterCard.

I have been using the card for online transactions at Amazon, AliExpress, Google Play, and other international online resource[s]. I also use the card to pay for mobile recharge PINs at QuickTeller.

I guess something was wrong at the time I attempted payment. Anyway, I will keep trying.

1 Like

Re: The Domainkingng Thread by domainking: 11:49am On Dec 01, 2014
charlsecy:
It's a UBA-issued MasterCard.

I have been using the card for online transactions at Amazon, AliExpress, Google Play, and other international online resource[s]. I also use the card to pay for mobile recharge PINs at QuickTeller.

I guess something was wrong at the time I attempted payment. Anyway, I will keep trying.
Hi,
All these sites you have mentioned are global merchants and they use international payment processors. We are also considering using an international payment gateway at our Nigerian website: DomainKing.NG. But right now we only have local gateways like Voguepay, Cash Envoy on our website which only accept MasterCards that are enabled for MasterCard Secure Code (PIN).

You could also directly get in touch with Voguepay (support@voguepay.com) or CashEnvoy regarding the issues you are facing while paying with your card.

You can also place an order at our international website: http://www.domainking.biz/, here we accept all the International cards, Paypal.

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by twicenoni(m): 2:27am On Dec 02, 2014
i want to buy a domain and how much will it cost me

1 Like

Re: The Domainkingng Thread by domainking: 12:56pm On Dec 02, 2014
twicenoni:
i want to buy a domain and how much will it cost me
Hi,
You can check our domain pricing here: http://www.domainking.ng/domain-pricing/

Do let us know, if you have any further queries.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by twicenoni(m): 8:54pm On Dec 02, 2014
domainking:

Hi,
You can check our domain pricing here: http://www.domainking.ng/domain-pricing/

Do let us know, if you have any further queries.

Best Regards,
Karan B
DomainKing.NG Support

If I register for .com now how long will I use it before I will renew it?

1 Like

Re: The Domainkingng Thread by charlsecy4(m): 12:32am On Dec 03, 2014
twicenoni:

If I register for .com now how long will I use it before I will renew it?
One year.

domainking:

@Karan B

I am constantly being logged out on your site. For example, I wanted to submit a ticket; after filling the form and clicking "submit," I am logged out.

1 Like

Re: The Domainkingng Thread by domainking: 6:28am On Dec 03, 2014
charlsecy4:

One year.



I am constantly being logged out on your site. For example, I wanted to submit a ticket; after filling the form and clicking "submit," I am logged out.
Hi,
Our panel uses cookies, Javascript, IP to validate user session. Please make sure you have an updated version of browser like Mozilla Firefox or Chrome.

Please also check whether your IP changes during the session and when you are logged out, you can check your IP from mxtoolbox.com (they show the IP at the bottom of their page.) Make sure your IP remains static during the duration of your login session. If the IP keeps changing, it could be an issue with your internet connection/ISP.

Kindly let us know by sending us an email at support[at]domainking.ng if you are still facing the above issue after upgrading your browser. Please also let us know if your IP keeps changing by checking it on mxtoolbox as we explained earlier.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by domainking: 6:31am On Dec 03, 2014
twicenoni:


If I register for .com now how long will I use it before I will renew it?
Hi,
The domain is registered for 1 year, which is the minimum term for domain registration. After that you will be charged for renewal.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by twicenoni(m): 12:20pm On Dec 03, 2014
domainking:

Hi,
The domain is registered for 1 year, which is the minimum term for domain registration. After that you will be charged for renewal.

Best Regards,
Karan B
DomainKing.NG Support

OK I want to register for one
Re: The Domainkingng Thread by domainking: 10:48pm On Dec 03, 2014
twicenoni:


OK I want to register for one
Hi,
If you are looking to register .com domain, then you can place order here: http://www.domainking.ng/com-domain-offer/

For all other domains, you can place order here: http://www.domainking.ng/domain-registration/

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by charlsecy: 9:30am On Dec 04, 2014
On the 2 free customised email accounts; are they real email, or just virtual forwarding program? I mean can I send email with my-email@my-domain.com, and it appears like that on the recipient's inbox?

1 Like

Re: The Domainkingng Thread by domainking: 10:56am On Dec 04, 2014
charlsecy:
On the 2 free customised email accounts; are they real email, or just virtual forwarding program? I mean can I send email with my-email@my-domain.com, and it appears like that on the recipient's inbox?
Hi,
Yes, You can create 2 free email accounts like: yourname@yourcompany.com with 100 MB space each with every domain to send and receive emails.

Also you can setup email forwarding if you want.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by Nteogwuija(m): 4:08pm On Dec 04, 2014
domainking:

Hi,
Yes, You can create 2 free email accounts like: yourname@yourcompany.com with 100 MB space each with every domain to send and receive emails.

Also you can setup email forwarding if you want.

Best Regards,
Karan B
DomainKing.NG Support
Please why is domainking.ng not opening please verify it cos I need to register a domain name asap
Re: The Domainkingng Thread by domainking: 10:54pm On Dec 04, 2014
Nteogwuija:

Please why is domainking.ng not opening please verify it cos I need to register a domain name asap
Hi,
Our site is working fine. Kindly reload your DNS Cache and try again:
http://www.wikihow.com/Flush-DNS

Do let us know, if the problem still persists.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by Nobody: 11:57pm On Dec 04, 2014
I registered with .ng but the paypal platform seems to be missing....I want to pay via paypal, what do I do?
Re: The Domainkingng Thread by domainking: 10:37am On Dec 07, 2014
spiritfada:
I registered with .ng but the paypal platform seems to be missing....I want to pay via paypal, what do I do?
Hi,
We are currently not accepting Paypal on DomainKing.NG. But you can also place order on our global website http://www.domainking.biz/ if you want to use Paypal to pay us.

We are currently accepting Voguepay & Cash Envoy to collect payments from Nigeria. It makes easier for local clients in Nigeria to pay using local Debit Cards, Banks using these gateways.

We have been considering adding international gateways like Paypal on DomainKing.NG but due to their high transaction fees it would make services expensive for our clients. We are already taking loss of $6-$7 on each domain at our end during our .com and other domain promos, adding international gateway would add fees of $1 to $2 per transaction. So we have left out this option for time being.

There is an easier option to make payments, you can create a personal account with Voguepay or CashEnvoy and then you can fund your Voguepay or Cash Envoy Wallet/account using Bank Deposit or Bank transfer option. Then you can use these funds to pay at our website by selecting Voguepay or Cash Envoy Wallet as payment option at the checkout.

You can also try using other available payment methods listed here: http://www.domainking.ng/payment-methods/

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by Lucky4real28(m): 2:09am On Dec 11, 2014
i just paid for a domain eralad.biz its not working...please check...thanks

1 Like

Re: The Domainkingng Thread by RothmasPop: 4:28pm On Dec 11, 2014
I Just paid For two Domains now,the first is with promo N499 and the other is N999 making it a total of N1498 and i paid with my mastercard but they're still putting the status as unpaid,while the money has been deducted from my account.

1 Like

Re: The Domainkingng Thread by Julius2214(m): 9:46pm On Dec 11, 2014
I wanted to change the name servers of my domain to name servers of the hosting services I bought with Namecheap.
When I tried entering the name servers (dns1.namecheaphosting.com) I keep getting errors that it must start with ns1 and not dns1.
Please help me out. The domain is heartlinkz.com

1 Like

Re: The Domainkingng Thread by domainking: 9:54pm On Dec 11, 2014
Lucky4real28:
i just paid for a domain eralad.biz its not working...please check...thanks
Hi,
Sorry for the delay in replying back to you.

Your domain is already registered & active since yesterday. We can see you haven't configured your domain with any hosting package or with services like blogger.com etc. hence your domain might not be working when you type it directly on the browser's address bar.

Please raise a support ticket in your account at: http://www.domainking.ng/login/, and let us know what exactly you want to do with your domain, we will guide you through the process to do that.

Feel free to contact us if you have any further queries.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by domainking: 10:20pm On Dec 11, 2014
RothmasPop:
I Just paid For two Domains now,the first is with promo N499 and the other is N999 making it a total of N1498 and i paid with my mastercard but they're still putting the status as unpaid,while the money has been deducted from my account.
Hi,
Your order has already been activated.

It seems due to some temporary issue with the Payment Gateway, the payment was not reflected automatically. Hence we did it manually for you.

Kindly check your email for the details on managing your domain.

Feel free to contact us if you have any queries.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by domainking: 10:32pm On Dec 11, 2014
Julius2214:
I wanted to change the name servers of my domain to name servers of the hosting services I bought with Namecheap.
When I tried entering the name servers (dns1.namecheaphosting.com) I keep getting errors that it must start with ns1 and not dns1.
Please help me out. The domain is heartlinkz.com
Hi,
The nameservers can start with any name as long as they are in proper format, it won't cause any issue.

Please raise a support ticket in your account at: http://www.domainking.ng/login/ with the nameservers you tried to enter, we will check the issue from our end.

Best Regards,
Karan B
DomainKing.NG Support
Re: The Domainkingng Thread by charlsecy: 12:01am On Dec 12, 2014
domainking:
Hi,
Our panel uses cookies, Javascript, IP to validate user session. Please make sure you have an updated version of browser like Mozilla Firefox or Chrome......
I still have the issue. I updated my Firefox, yet the problem has persisted.

I visited http://mxtoolbox.com/WhatIsMyIP/
It showed 105.112.8.86; upon refresh showed 105.112.8.83.

Google showed my IP as:
196.46.246.50 and then 196.46.246.48.

Same problem on Chrome, although I am not sure if it'' s up-to-date.

But I log into other sites freely....

NOW I FEEL FRUSTRATED!

1 Like

Re: The Domainkingng Thread by charlsecy: 3:50pm On Dec 12, 2014
Update:

I have been able to pay for the domain using Opera browser. Firefox and Chrome failed me.

I noticed that my domain life started on the date I added it to my account. I had thought it should have been from the day I paid for it.

OK.

But when I went through Manage DNS Records > Continue to DNS Panel, I got the error message:

Connection refused: manage.domainking.ng:80

1 Like

Re: The Domainkingng Thread by domainking: 5:42pm On Dec 12, 2014
charlsecy:
Update:

I have been able to pay for the domain using Opera browser. Firefox and Chrome failed me.

I noticed that my domain life started on the date I added it to my account. I had thought it should have been from the day I paid for it.

OK.

But when I went through Manage DNS Records > Continue to DNS Panel, I get the error message:

Connection refused: manage.domainking.ng:80
Hi,
Due to some temporary issue at Voguepay, the payment confirmation was not returned to our server.

Hence, your domain was not registered automatically, it caused an error on your end.

We have activated your order manually.

You can now manage your domain, edit nameservers, create free emails id, email forwards from Email Management Feature, Add/edit DNS records using DNS Management tool inside Clientarea:
Login Url: http://www.domainking.ng/login/

Regarding domain expiry date, it is automatically updated in our system once the domain is registered. Since your domain was unregistered when you checked, you were seeing the old date.

Feel free to get back to us, if you have any further queries.

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by domainking: 5:45pm On Dec 12, 2014
charlsecy:

I still have the issue. I updated my Firefox, yet the problem has persisted.

I visited http://mxtoolbox.com/WhatIsMyIP/
It showed 105.112.8.86; upon refresh showed 105.112.8.83.

Google showed my IP as:
196.46.246.50 and then 196.46.246.48.

Same problem on Chrome, although I am not sure if it'' s up-to-date.

But I log into other sites freely....

NOW I FEEL FRUSTRATED!

Hi,
We would be in better position to understand your issue, if we can see it personally. Can you install Teamviewer on your system and someone from our technical team will have a look at this issue you explained.

Best Regards,
Rahul V
DomainKing.NG Support
Re: The Domainkingng Thread by RothmasPop: 5:54pm On Dec 12, 2014
domainking:

Hi,
Your order has already been activated.

It seems due to some temporary issue with the Payment Gateway, the payment was not reflected automatically. Hence we did it manually for you.

Kindly check your email for the details on managing your domain.

Feel free to contact us if you have any queries.

Best Regards,
Karan B
DomainKing.NG Support
Seen,Thanks.
Re: The Domainkingng Thread by Lautechgossip(m): 9:32pm On Dec 12, 2014
@Domainking. Kindly help me activate my domain scholars360.com which I bought this night. Thanks

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