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Mtn 4.5gb Data Bundle Scam - Phones - Nairaland

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Glo Newly Reduced 4.5GB Data Plan Price And It's Useable Both Day And Night. / MTN 4.5GB Is Now N2,500...all Day, All Night! / MTN Surprise Smartphone Plan (4.5GB For N2500) (2) (3) (4)

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Mtn 4.5gb Data Bundle Scam by Nobody: 11:22pm On Nov 29, 2014
Before I begin, I would like to categorically state that this is my experience. It may have happened to someone else........or not.
Ok, where do i begin?

I used to subscribe for 375MB using *109# then I upgraded to 750MB using *110#. At the end of every month, i roll over about 200MB. Now some of you might begin to wonder if I use the net at all.
Well, I do. Being a System/Network Administrator at a university and the custodian of 22Mbps, in a job that requires almost 24hrs from me, you now understand why I use so little data from my mobile telecom network.

On a fateful day(20th of this month), as i was traversing through NL- an addiction I must confess. I came across a new MTN data plan 120 to 131 - 4.5GB!!! 1.5GB 6am to 9pm while 3GB 9pm to 6am. As I'm on my annual leave, i decided to indulge though with a lot of reservations.

Everything seemed fine from 20th till 24th where my day data read 1.11GB left. The next morning (25th) had me losing credit all day, i kept recharging without realizing what the problem was. Same thing on 26th but by now, i had called customer care like three (3) times but they couldn't trace the problem.
It wasn't until on the 27th that i found out i have been browsing my money away!!!

Why?!!!

Customer care told me i have exhausted 1.5GB

The underlying issues are:
1. I only use whatsapp, BBM, opera mini for goal.com, football365, NL & SR
2. FB & Twitter sparingly
3. Update apps during the night (around 12am)
4. Download videos sent to me on whatsapp in the night
5. My phone's firmware is a custom ROM that I modified and it doesn't have updates so no data goes to updating system software.

Where is 1.5GB?!!!

Customer care kept telling me my data is exhausted on their records which i kept denying. The lady told me I can use 1.5GB in an hour and i told her that is why I'm complaining cos it is my field for 14yrs; I'm CCNA, CWNA & MCSE certified so she should cut the BS. She then advised me to go to MTN center in my location which I did cos every time i start talking to one of the representatives, they hit me with the oldest trick in the book "I'm sorry sir but the application to be used is not up at the moment, care to call us back later?" or I'm sorry sir but i cannot access your records at the moment as the application is not coming up, care to call us back later?"

At the MTN service center, I showed them the data statistics from my phone that showed i used 883MB within that period of which 300MB is from the night data(since the balance reads 2.7GB) and also, the text for my data balance which you'll find attached to this post. This leaves about 1GB which tallies with the 1.1GB on 24th.

The funniest thing is that, the 1.5GB got missing overnight....shouldn't the missing data be from the 3GB??. Also, if total missing data is 1.5 + .3 = 1.8GB but my phone used 883MB, who used the missing 1GB?

At the end of the day sha, someone pulled me aside and advised me to fall back to my old plan or use SME data(which i was also a victim of a supposed monthly bundle that expired in less than 5 days after i purchased).
He told me MTN are big time thieves that even the November surprise beneficiaries are been hunted by many devious schemes aimed at cutting down on the losses incurred from the said bonuses.

Till this moment, nothing has been done and I'm about to revert to my old subscription. After all, my leave ends next week.

3 Likes

Re: Mtn 4.5gb Data Bundle Scam by Mubby4luv(m): 12:49am On Nov 30, 2014
And i thought I was the only one..... Stu'pid empty hen.
Re: Mtn 4.5gb Data Bundle Scam by haykay2005: 12:51am On Nov 30, 2014
I tot I was the only one bro. It has happened to me twice. They will allow me to use 800mb out of the daily 1.5G and clear the rest and all my credit gone.
My brother, I lost 1800 naira credit today. Tot I was browsing with my data, not knowing my data has been cleared.
Our problem is our government. We have bad leaders. There is no agency to check all dis fraud. NCC is very useless. It's very sad

3 Likes

Re: Mtn 4.5gb Data Bundle Scam by johnstar(m): 6:10am On Nov 30, 2014
same thng happened 2 me o, d 1.5gb gone, i juz tire o
Re: Mtn 4.5gb Data Bundle Scam by Randerl: 6:33am On Nov 30, 2014
NOW GLO 6gb for 2k is the in thing. If you are on Android just switch to Glo BIS.

2 Likes 1 Share

Re: Mtn 4.5gb Data Bundle Scam by jokinexcel(m): 7:14am On Nov 30, 2014
Randerl:
NOW GLO 6gb for 2k is the in thing. If you are on Android just switch to Glo BIS.
pls explain more on this. How do I go about it. Can I use it on iPad ? What's the code?
Re: Mtn 4.5gb Data Bundle Scam by dridowu: 7:21am On Nov 30, 2014
Communication Comapnies collaborating with NCC to defraud Nigerians just like the way Nigeria government is defrauding Nigerians of their hard earned money. (Immigration scam comes to mind)
Re: Mtn 4.5gb Data Bundle Scam by astronautog(m): 7:38am On Nov 30, 2014
Op na now ur own happen?it has happened to me long ago till now they didn't refund my 1.5. Gig I even opened a thread about it then www.nairaland.com/1923900/mtn-night-plan-scam-mtn
Re: Mtn 4.5gb Data Bundle Scam by Mubby4luv(m): 8:40am On Nov 30, 2014
I swear this thing is outrageous . My 1.5g was zapped over night and according to my Android data usage, I only made use of 532mb. angry
Re: Mtn 4.5gb Data Bundle Scam by astronautog(m): 9:03am On Nov 30, 2014
Mubby4luv:
I swear this thing is outrageous . My 1.5g was zapped over night and according to my Android data usage, I only made use of 532mb. angry
its nomal or have u forgoten we are in a season of surprises??na ur surprise b dat enjoy!!

2 Likes

Re: Mtn 4.5gb Data Bundle Scam by wyndy(m): 11:09am On Nov 30, 2014
Same tin happened to me yesterday. I tot i was d only one. I called the customer care n they were just saying rubbish. We need to tell this people enough is enough. Mtn is really a scam
Re: Mtn 4.5gb Data Bundle Scam by ignis: 11:47am On Nov 30, 2014
Unfortunately, MTN has learned from Airtel

3 Likes

Re: Mtn 4.5gb Data Bundle Scam by rossi49ja(m): 11:54am On Nov 30, 2014
Here i was thinking i was their sole victim...mine had me loosing out totally on my roughly 400mb out of the 1.5gb and also the 3gb night plan left...had no option than to ditch their shitty scammy network.
Re: Mtn 4.5gb Data Bundle Scam by veevean1(f): 12:05pm On Nov 30, 2014
Well I beg to differ am a heavy internet user nd I opted for Ds plan. Ds is my third month nd unlike oda months I have been to busy to download I haven't even exhausted my 1.5gb additional data plus my 3gb is still intact nd will be rolled over upon renewal of my subscription and I just have five days to d end of my plan ... Maybe ders something wrong somewhere.
I used to be anti mtn but ds plan has endeared me to dem kiss

1 Like 1 Share

Re: Mtn 4.5gb Data Bundle Scam by hausadreturn(m): 3:43pm On Nov 30, 2014
how about switching to etisalat, glo or airtel
Re: Mtn 4.5gb Data Bundle Scam by bastien: 5:18pm On Nov 30, 2014
Hehehehehe I just dey look
Re: Mtn 4.5gb Data Bundle Scam by adanduka: 5:58pm On Nov 30, 2014
IT'S THE MTN SEASON OF SURPRISES. grin

1 Like

Re: Mtn 4.5gb Data Bundle Scam by mystiqueDZ(f): 6:18pm On Nov 30, 2014
Aha! I was wondering how I used up 1.5gb in just a day...Bande de voleurs!
Re: Mtn 4.5gb Data Bundle Scam by ignis: 6:36pm On Nov 30, 2014
veevean1:
Well I beg to differ am a heavy internet user nd I opted for Ds plan. Ds is my third month nd unlike oda months I have been to busy to download I haven't even exhausted my 1.5gb additional data plus my 3gb is still intact nd will be rolled over upon renewal of my subscription and I just have five days to d end of my plan ... Maybe ders something wrong somewhere.
I used to be anti mtn but ds plan has endeared me to dem kiss


Dear, you are subscribing a different plan ( night plan, which is subscribed by sending 102 to 131) , The op is talking about the day and night plan (subscribed by sending the code 120 to 131).
The plan the op is talking about have not been upto three months since when it was introduced.
Re: Mtn 4.5gb Data Bundle Scam by veevean1(f): 6:45pm On Nov 30, 2014
ignis:


Dear, you are subscribing a different plan ( night plan, which is subscribed by sending 102 to 131) , The op is talking about the day and night plan (subscribed by sending the code 120 to 131).
The plan the op is talking about have not been upto three months since when it was introduced.

Well mtn is obviously joking with dem undecided

1 Like

Re: Mtn 4.5gb Data Bundle Scam by ignis: 6:47pm On Nov 30, 2014
veevean1:


Well mtn is obviously joking with dem undecided
I think so....
Re: Mtn 4.5gb Data Bundle Scam by kene05(m): 6:58pm On Nov 30, 2014
MTN really dealt with people dis their yellow surprise scam month, dia is God sha
Re: Mtn 4.5gb Data Bundle Scam by drogba(m): 7:08pm On Nov 30, 2014
Some people don't understand how the plan works hence the complaints.

Read more here http://mobility.ng/much-ado-about-mtn-night-plan-and-its-possible-solution/

1 Like

Re: Mtn 4.5gb Data Bundle Scam by henryutd(m): 7:18pm On Nov 30, 2014
My Mtn sim is still sleeping after that surprise. I know they will come for their money. It will never be recharged. Smatter than them. I switched to etisalat immediately after I exhausted their free 100mb.
Etisalat gave me 500mb which I used and they didn't tamper with my airtime or data after that.
Re: Mtn 4.5gb Data Bundle Scam by Oshomo12(m): 7:31pm On Nov 30, 2014
It happened to me too, mtn na thief o! I still de their neck since then.
Re: Mtn 4.5gb Data Bundle Scam by ammyluv2002(f): 8:09pm On Nov 30, 2014
Oshomo12:
It happened to me too, mtn na thief o! I still de their neck since then.
Bros, no waste your neck cause they don't care so save your neck

1 Like

Re: Mtn 4.5gb Data Bundle Scam by blessedoluseun(m): 10:45pm On Nov 30, 2014
Randerl:
NOW GLO 6gb for 2k is the in thing. If you are on Android just switch to Glo BIS.
tell me more about it,..... expecting a reply
Re: Mtn 4.5gb Data Bundle Scam by izikjon(m): 12:32am On Dec 01, 2014
We are SME data resellers....
validity is 28-30 days guarantee, if u don't get dat validity on purchase we will refund you.

Let's take ur orders

Welcome

My signature

Re: Mtn 4.5gb Data Bundle Scam by Nobody: 12:41am On Dec 01, 2014
I've used that plan more than twice and had no problem with it. In fact, I realized that they didn't take a single KB from my data if I browsed during the day (this was after I exhausted the 1.5GB). This went on for over a week. cool

Obviously, when I mistakenly browsed past 12:00am, MTN suddenly realized it and they started zapping the data, fast! It finished in less than 24 hours. sad

I'm having problems figuring out how to do it again, guess it was a once in a lifetime thing. smiley

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