I need help my E5 phone I gave to my younger one earlier no longer accepts my password. I asked and he said he never changed or tampered with the password. how do I solve the problem I need to start re-using the phone urgently, 'cos I have stuffs inside it. thanks in anticipation.

Daddi:
I need help my E5 phone I gave to my younger one earlier no longer accepts my password. I asked and he said he never changed or tampered with the password. how do I solve the problem I need to start re-using the phone urgently, 'cos I have stuffs inside it. thanks in anticipation.

do factory reset under recovry mode

If its an Android phone and its running Kitkat, go to this link: https://www.google.com/android/devicemanager. Log in with the gmail you used on your phone. Enable "lock & erase" then click on lock to set another password for your phone.
Now use the new password to unlock your phone.
Note: this process requires that internet is enabled on your phone.

pelboy:
do factory reset under recovry mode

thanks, but it has not even show the nokia start up handshake before requesting for password, so how do I do the factory reset in this situation?

Daddi:
thanks, but it has not even show the nokia start up handshake before requesting for password, so how do I do the factory reset in this situation?

him don over try the security code,so just leave the phone make e rest for like 30min then try again...

cafedeluv:
If its an Android phone and its running Kitkat, go to this link: https://www.google.com/android/devicemanager. Log in with the gmail you used on your phone. Enable "lock & erase" then click on lock to set another password for your phone.
Now use the new password to unlock your phone.
Note: this process requires that internet is enabled on your phone.

thanks, its symbian, nokia E5

udemzy101:
him don over try the security code,so just leave the phone make e rest for like 30min then try again...

It has been like that for days now. It warns that inputing wrong password 5times 'll lock the phone so I stop trying at 3 or 4 inputs

Daddi:
It has been like that for days now. It warns that inputing wrong password 5times 'll lock the phone so I stop trying at 3 or 4 inputs

when the phone is off, hold the green button,red button, * button and d number 3 button... Hold all of then together...it will reboot,remember it will wipe away everything on the phone memory.. If u do it and it bring up the menu to choose language,then it has been reboot.. If it ask for a password,put it and see if it will open.. If not,i'll suggest u flash d phone.