I don't know where to place this but I have called customer care but to no avail, I never subscribed for mobile newspaper on my line I was forcefully subscribed for and the funniest aspect is any credit left on my line will all be wiped off and I have dialed *678# and it will be confirmed that I ha been successfuly unsubscribe but it still continues I believe somebody reading this will help

CLASSMAN:
I don't know where to place this but I have called customer care but to no avail, I never subscribed for mobile newspaper on my line I was forcefully subscribed for and the funniest aspect is any credit left on my line will all be wiped off and I have dialed *678# and it will be confirmed that I ha been successfuly unsubscribe but it still continues I believe somebody reading this will help

They have been doing that to me that is why I decided to stop recharging My main line.

Hallo.

Please - what is your number so we can resolve your issue?

Can you please send your details to the following email address for urgent address,

Highendserviceexperience@ng.airtel.com

Please respond once concluded.

Thank you.

Sent sir
Thank u in anticipation

Hallo again.

Please could you let us know the title of your mail so we can check for your mail?

Thank you.

My number

120 was just deducted again from my line, it seem I have to tow d advice given sbove

Charlie2206:
Hallo.

Please - what is your number so we can resolve your issue?

Can you please send your details to the following email address for urgent address,

Highendserviceexperience@ng.airtel.com

Please respond once concluded.

Thank you.

Are you a customer care agent? That illegal deduction has been frustrating as for Me I have decided not to recharge My main line again.

Dear Mr. Classman,

We have not yet received your mail.
Our team spent most of yesterday afternoon looking for it but we did not get it.
Please check the email address and re-send.

Also, please put Nairaland in your title.

If possible - right now as the team is waiting for it.

Thank you.

Mr Emeka,

Yes, we are Customer Care.

If you also have a problem - please send a mail to the above email address for us to take a look.

Thank you.

Well I have sent d mail and also received a reply , am driving now I will paste a copy of d mail here

08022115505 that's my number

Dear Sir/Ma,

Appreciate your prompt response.

Your request has been forwarded for resolution and would be treated within 12hours.

Thank you for choosing Airtel.

Regards,
Olaifa, Oluwagbemiga | High Value Experience| Airtel Nigeria | O : (+234) 802 192 7468
www.ng.airtel.com<http://www.ng.airtel.com/> | Airtel Networks Limited, 1664 Oyin Jolayemi Street, Victoria Island, Lagos, Nigeria

________________________________
From: adesola lanre [adex_lanre@yahoo.com]
Sent: Saturday, March 14, 2015 4:01 PM
To: High End Service Experience
Subject: RE: My number

I was forcefully subscribed for mobile newspaper and being charged for, I have called customer care and I will be told I ve been unsubscribed but it still continues I have also dialed *658# and I will receive confirmation that I have been successfully unsubscribed but it still goes on
Please help me stop all promo services on my line thsnks





Sent from Yahoo Mail for iPhone<https://overview.mail.yahoo.com?.src=iOS>

At Mar 14, 2015, 3:56:23 PM, High End Service Experience<'HighEndServiceExperience@ng.airtel.com<mailto:HighEndServiceExperience@ng.airtel.com>'> wrote:
Dear Sir/Ma,

Thank you for your mail.

Please respond on this mail and advise on what you would like us to resolve, or assist you with, for prompt resolution.

Thank you for choosing Airtel.

Regards,
Olaifa, Oluwagbemiga | High Value Experience| Airtel Nigeria | O : (+234) 802 192 7468<tel:%28+234%29%20802%20192%207468>
www.ng.airtel.com<http://www.ng.airtel.com> <http://www.ng.airtel.com/> | Airtel Networks Limited, 1664 Oyin Jolayemi Street, Victoria Island<UrlBlockedError.aspx>, Lagos, Nigeria

________________________________
From: adesola lanre [adex_lanre@yahoo.com<UrlBlockedError.aspx>]

Sent: Saturday, March 14, 2015 3:48 PM
To: High End Service Experience
Subject: My number




My number is 080221155080221155>05. Thank u in anticipation


Sent from Yahoo Mail for iPhone<
https://overview.mail.yahoo.com?.src=iOS

Thank God, u opened dis thread i tot i was d only one, am so vexed ryt now dat airtel is d only netwk dat has netwk coverage in my area, i stopped using & loading my main airtel line for 2wks becos d baastards( yes baastards, i really mean it) keep deducting my moni not 1,2,3 or more times i can remember, anytime i recharge my line, i make sure i dnt leave any balance on d line for fear of d animals not removin my moni, i jst bought anoda airtel line strictly for making calls, once i get coverage from oda networks, i am so leaving dis idiots, stupid & fraudulent network.