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Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank - Jobs/Vacancies - Nairaland

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Fresh Graduate Transaction Trainees In A Leading Nigerian Bank / Massive Recruitment At Workforce Management Centre– (56 Positions) / Graduate Call Centre Consultants (CCC) In A Leading Nigerian Bank (2) (3) (4)

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Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by oladeledave: 9:21am On May 05, 2015
Job Descriptions
To work in a telephone call center or multimedia contact center, handling a variety of functions, including customer service, technical support, telesales and customer contact.
Responsibilities
Handling incoming telephone calls and dealing with customers via text message, e-mail, web chat or instant messaging.
Take customers' orders, provide a quotation, arrange a service call or resolve a technical query by telephone.
Make courtesy calls to check customers' details or ask if they were satisfied with the service they received. CCC may also call customers who have recently purchased a product to offer them information on other products of interest.
Qualifications and Requirements
Call center agents must have good interpersonal skills to understand customers' inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
They must be fast learners in order to acquire the product knowledge to enable them correctly answer customers' questions.
They must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.
Qualifications
First Degree or its equivalent from any recognized University (B.Sc/HND) in any discipline.
Minimum is second Class Lower Division/ Lower Credit.
Minimum of 0-3 years relevant work experience in customer service/call centre related roles.
Age: Maximum of 34 years.
Application Closing Date
18th May, 2015.

apply here: http://dynamicexploits./2015/05/call-centre-consultants-ccc-in-leading.html
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by ikenna27(m): 10:45am On May 05, 2015
Where is the link? or do you want people to visit your blog?#justaskingooh.
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by Darejyde(m): 12:02pm On May 05, 2015
God will punish you for letting me waste my data.
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by oladeledave: 12:43pm On May 05, 2015
please watch your language, if you want to apply visit the blog and you will be redirected to the site to apply, since it is not by force for you to apply. thanks
Darejyde:
God will punish you for letting me waste my data.
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by oladeledave: 12:45pm On May 05, 2015
its better to visit the blog, because you might see other postings you will like to apply
ikenna27:
Where is the link? or do you want people to visit your blog?#justaskingooh.
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by barbiegirl4luv(f): 1:15pm On May 05, 2015
in conclusion! you are marketing your blog undecided undecided undecided undecided
Re: Workforce Management - Call Centre Consultants (CCC) At A Leading Nigerian Bank by dlex21(m): 1:30pm On May 05, 2015

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