· Job ID: 15433
· Job Sector: Banking
· Closing Date: Feb 29 2016

· Country: Nigeria
· Region/State/Province/District: Abuja
· Location: Abuja

JJob Details

Customer Channels
Job Purpose

Business requirement
Key Responsibilities/Accountabilities


Asset Custodianship
· Ensure that laid-down instructions for handling and movement of treasury cash to and from tellers SBV are adhered to
· Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures
· Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items
· Ensure that swept deposits are correctly handled appropriately
· Ensure that all irregular items have been actioned before the end of the day

Monitoring of cash holdings

· Ensure that cash does not exceed prescribed limits
· Ensure that sufficient cash levels are maintained to meet normal customer requirements

ATM Up-time


· Ensure that Auto Bank and Auto Cash terminals are always adequately stoked with cash and stationery
· Maintain close liaison with Auto Bank Control Centre to ensure that equipment problems are dealt with promptly
· Ensure that potential faults that could cause equipment to malfunction are identified and resolved on time
· Ensure that all ATM terminals are kept clean and maintained in good condition

ATM Cash
· Control ATM cash according to laid-down instructions
· Balance cash at the required intervals
· Report and action differences in ATM cash promptly
· Ensure that ATM cash is safeguarded against unnecessary and preventable loss.

Reports
· Action ATM reports as listed on the Duty List promptly
· Reconcile ATM cash daily
· Action Care Suspects accurately and on time, resulting in reduced operating losses
·
Planning
· Planning is generally on a daily to weekly basis within regular activity cycles

Preferred Qualification and Experience
Minimum 2.2 from University
1-3 years experience
Knowledge/Technical Skills/Expertise

· Ability to attend to customer queries timeously is required
· Sound recall of procedures and previous experiences, in order to recognize the appropriate solution to each situation
· Resourceful, finding practical ways to efficiently deal with voluminous workloads, and remain focused on priority issues

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