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How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself - Phones - Nairaland

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How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by bongolistik(m): 8:36pm On Mar 27, 2016
Airtel has finally introduced a method in which you can also opt out from any Value Added Services (VAS) subscriptions or unsolicited messages that you felt are deducting your credits without permission.

This is coming in the heel of the similar move recently taken by MTN that now gives subscribers the ability to know and deactivate any active VAS themselves.

By this move, airtel has also placed the power in the hands of their subscribers to know the VAS they want to subscribe to and the one to opt out from.

Like that of MTN, this can also be achieved by dialling the provided code that will allow you activate a VAS subscription or to deactivate any existing one.

To activate or deactivate any Airtel VAS or SMS;

· Dial *902# with your airtel line to choose from two options that will either allow you activate or deactivate VAS or SMS

· Select 1 to activate (Start) a VAS plan or 2 to see and deactivate (stop) any existing one

This should be a welcome development

Source: http://highteknology.com/2016/03/how-to-opt-out-from-airtel.html

1 Like 1 Share

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by chandakunda(m): 9:17pm On Mar 27, 2016
My phone is network locked to uk EE and I can't access it here in zambia anyone to help me mep -06814-005. And imel 351758062703861?
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by daphid25(m): 9:18pm On Mar 27, 2016
Thanks for this, one of the main reason I've not recharged my airtel line in a long time.

2 Likes

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Youngpo413: 12:35am On Mar 28, 2016
It's risky o
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Belosconi: 12:08am On Mar 29, 2016
Thanks
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by olumyde5(m): 8:01pm On Apr 13, 2016
Thanks bro, they have been deducting my credit for days. Imagine they forcefully subscribe for football services for me.

7 Likes 1 Share

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Davidking402(m): 10:41pm On Jul 29, 2017
I have tried this its not working. '2VID service could not be started on your Airtel Mobile due to Insufficient Balance.' This is d msg I've been receiving for over a week now...like say I load airtel them for don suck am
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Donnellie(m): 3:10pm On Dec 08, 2017
They said i'm not on any VAS but footballidol comes in everyday
that i don't have enough balance

2 Likes

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Pastorrazi: 8:59am On Jan 20, 2018
there is one particular subscription this code isn't responding to.its called AIRTEL 1 SUBSCRIPTION SERVICE.I don't know if there is a way I can deactivate it.
They deducting N10 everyday.pls any info on dis is appreciated
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by TechPanda(m): 11:28am On Jan 20, 2018
Pastorrazi:
there is one particular subscription this code isn't responding to.its called AIRTEL 1 SUBSCRIPTION SERVICE.I don't know if there is a way I can deactivate it.
They deducting N10 everyday.pls any info on dis is appreciated

Have you tried calling airtel customer care on 111 ?
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by TechPanda(m): 11:46am On Jan 20, 2018
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by maide: 8:19pm On Mar 03, 2018
This is the exact problem I'm having. They deduct 10NGN 4x daily. 2xMorning & 2x
Evening.
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Jsaviour(f): 10:48am On May 06, 2018
These people are thieves that deserve to be sued. Very annoying nonsense deductions. Broad daylight robbery
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Sunkyphil(m): 11:23am On May 06, 2018
C d one received i almost clicked yes

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by PMONEY6: 4:51pm On May 06, 2018
Airtel is the most useless network in the entire universe.
Imagine Airtel deducting #50 daily for an xyz service.
I can't even recharge my line anymore because the stupid network wouldn't just stop stealing my credit for no reason.
Subscribers should be able to choose whether or not to activate a service, and not the reverse.
This unprofessional embarrassing attitude is too bad for business.
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by PMONEY6: 4:52pm On May 06, 2018
Airtel is the most useless network in the entire universe.
Imagine Airtel deducting #50 daily for an xyz service.
I can't even recharge my line anymore because of this nonsense.
Subscribers should be able to choose whether or not to activate a service, and not the reverse.
This unprofessional embarrassing attitude is too bad for business.
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by adedara9: 2:17pm On May 07, 2018
A call or tweet to the Customer care twitter handle will do the magic. Tweet @Airtel_Care for a prompt assistance.
PMONEY6:
Airtel is the most useless network in the entire universe.
Imagine Airtel deducting #50 daily for an xyz service.
I can't even recharge my line anymore because of this nonsense.
Subscribers should be able to choose whether or not to activate a service, and not the reverse.
This unprofessional embarrassing attitude is too bad for business.
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Zeenairaland: 3:18pm On Jul 20, 2018
Sending stop to 2442 or dialling *902# always fails on my Airtel line. I practically have to call customer service every week to request for a total DND that is only always temporary.
Renewing unsolicited subscriptions that one never subscribed to is daylight robbery and Airtel has taken it too far.
There has to be a way to alert NCC officially (not that they don't already know).
A class action has to be the only way.

1 Like

Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Nobody: 12:19am On Jul 21, 2018
..
Re: How To Stop Airtel Unsolicited Messages That Are Stealing Your Credit Yourself by Machavelii(m): 1:08am On Jul 21, 2018
It worked

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