Let me just start by asking what on earth is wrong with MTN's customer care that speaks to u directly?? Whatever is happening, any of the agents seeing this should pls respond o. I've noticed that whenever I check my acct balance after some hours of loading my line my account would have been deducted by 50 to 150 naira. Is this cos of the fine they're been asked to pay that they are taking little by little from us. This is robbery and as a stdt I can't afford this for goodness sake. Even if they want to be deducting tithe I won't mind but this amount is too much and unacceptable. And am not even alerted or anything such as subscription for anything, its my call line n I don't browse with it. Can't help but voice out my pain o cos I hardly create topics like this. Anyone experiencing this should pls share his or her ordeal. Thanks

MTN ( Mumu Thieves Nincompoop). Foolish network

megrimor:
MTN ( Mumu Thieves Nincompoop). Foolish network

For the past 3 years, they'v been debiting my account 15 naira for some micro insurance shit I didn't subscribe for... called them times withou number, they will give me fake code but it won't disturb them from deducting from my account d second day... all these network are coperate thieves, they place unsolicited calls, which if u mistakenly pick, u'v subscribed into their money deducting service... I believe this is robery, not in no way different from yahoo, yahoo....they are con men... all sector in this country is shit... sometime I regret being born in this illfated country.....

Sicozone:
Let me just start by asking what on earth is wrong with MTN's customer care that speaks to u directly?? Whatever is happening, any of the agents seeing this should pls respond o. I've noticed that whenever I check my acct balance after some hours of loading my line my account would have been deducted by 50 to 150 naira. Is this cos of the fine they're been asked to pay that they are taking little by little from us. This is robbery and as a stdt I can't afford this for goodness sake. Even if they want to be deducting tithe I won't mind but this amount is too much and unacceptable. And am not even alerted or anything such as subscription for anything, its my call line n I don't browse with it. Can't help but voice out my pain o cos I hardly create topics like this. Anyone experiencing this should pls share his or her ordeal. Thanks

Hi Sicozone, I deeply regret any inconvenience this may have caused you. I would be glad to assist you resolve this, kindly send me your number via Private Message to enable me run a check and revert with resolution feedback. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.

bamirotola:


For the past 3 years, they'v been debiting my account 15 naira for some micro insurance shit I didn't subscribe for... called them times withou number, they will give me fake code but it won't disturb them from deducting from my account d second day... all these network are coperate thieves, they place unsolicited calls, which if u mistakenly pick, u'v subscribed into their money deducting service... I believe this is robery, not in no way different from yahoo, yahoo....they are con men... all sector in this country is shit... sometime I regret being born in this illfated country.....

Hi bamirotola, I am sorry you had such an experience, I would like to resolve it. Kindly send me your number through Private Message so as to enable me check and return with a feedback. Also note that I run a Thread here: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this are promptly resolved. I await your response. Thank you.

bamirotola:


For the past 3 years, they'v been debiting my account 15 naira for some micro insurance shit I didn't subscribe for... called them times withou number, they will give me fake code but it won't disturb them from deducting from my account d second day... all these network are coperate thieves, they place unsolicited calls, which if u mistakenly pick, u'v subscribed into their money deducting service... I believe this is robery, not in no way different from yahoo, yahoo....they are con men... all sector in this country is shit... sometime I regret being born in this illfated country.....

Kindly note that micro insurance service has been deactivated. Sorry for the inconvenience.