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Somebody Help. Globacom Is Trying To Rip Off A Customer. - Business - Nairaland

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Somebody Help. Globacom Is Trying To Rip Off A Customer. by pretty16(f): 6:59pm On Apr 18, 2017
Pls mods I would really appreciate this if it makes front page. Cos this is painful. We are in a country where anything goes and its very unfair.

I loaded glo card 2000 becos I noticed that 1k glo data which is 3.2gb and is suppose to last me for a month, doesn't stay more than 2weeks. So I decided to load 2k this time. I loaded the card while in my shop, and then dialed the regular *777# and read the instruction. For the monthly plan I dialed the no 2. And then dialed no 2 again which is the 2k for 7.5gb for 1month. But instead of my 7.5gb, I got a message, that I had loaded the number 3 which is for 2k and Campus boost which happens to have only 2gb. I was shocked. Only for me to call their customer care and explained my predicament and told them I was not on campus and i did not type the option no 3 but 2, simply becos I wanted more gigabyte, becos 1k doesn't last for me. And they said what they have on their system is what I loaded, and that it cannot be reversed. Even after telling them am not a student but a mother of 2 and running a business, so why would I type the data plan meant for students. All they could tell me is that there's nothing they can do about it. Is this fair? Why is our country like this? Why do people make things difficult for others. Na me find wahala ooo. I would have jejely loaded the usual 1k for 3gb. Now I loaded 2k and they gave me less than 3gb, telling me it is what appeared on their system and there's nothing they can do about it. angry . I just hope someone reads this, cos if this is how Globacom staff's treat their customers, its definitely not good for business. Not even in this recession where a penny is worth a lot.
Re: Somebody Help. Globacom Is Trying To Rip Off A Customer. by farmsata(m): 7:01pm On Apr 18, 2017
If you browsed with even a single KB of data, there's nothing they can do. They might reverse it when you haven't gone online or your data is not turned on
Re: Somebody Help. Globacom Is Trying To Rip Off A Customer. by dingbang(m): 7:03pm On Apr 18, 2017
Hmm .. U must have pressed 3...
Re: Somebody Help. Globacom Is Trying To Rip Off A Customer. by kings20(m): 7:28pm On Apr 18, 2017
pretty16:
Pls mods I would really appreciate this if it makes front page. Cos this is painful. We are in a country where anything goes and its very unfair.

I loaded glo card 2000 becos I noticed that 1k glo data which is 3.2gb and is suppose to last me for a month, doesn't stay more than 2weeks. So I decided to load 2k this time. I loaded the card while in my shop, and then dialed the regular *777# and read the instruction. For the monthly plan I dialed the no 2. And then dialed no 2 again which is the 2k for 7.5gb for 1month. But instead of my 7.5gb, I got a message, that I had loaded the number 3 which is for 2k and Campus boost which happens to have only 2gb. I was shocked. Only for me to call their customer care and explained my predicament and told them I was not on campus and i did not type the option no 3 but 2, simply becos I wanted more gigabyte, becos 1k doesn't last for me. And they said what they have on their system is what I loaded, and that it cannot be reversed. Even after telling them am not a student but a mother of 2 and running a business, so why would I type the data plan meant for students. All they could tell me is that there's nothing they can do about it. Is this fair? Why is our country like this? Why do people make things difficult for others. Na me find wahala ooo. I would have jejely loaded the usual 1k for 3gb. Now I loaded 2k and they gave me less than 3gb, telling me it is what appeared on their system and there's nothing they can do about it. angry . I just hope someone reads this, cos if this is how Globacom staff's treat their customers, its definitely not good for business. Not even in this recession where a penny is worth a lot.








Nigerian communication commission NCC



call 622 on any line preferably that particular Glo line


d call is completely free



watch and see how Glo go rush send apology messages



etisalat I use no fit joke with me



don't forget to talk angrily


no even hide mouth

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