adecares:

Stumbled on this thread when I typed the problem I had with the app on Google, I followed this instructions and am now good to go, thank a bunch.

you are welcome

adecares:

Stumbled on this thread when I typed the problem I had with the app on Google, I followed this instructions and am now good to go, thank a bunch.

I just got a new device Samsug A30
I started using the ap on my new device but it stopped.. started returning Error in Connection message. Have tried the port and proxy setup yet.. Taken it to the bank too and it was tried, yet no way.. tried various sims, no way..


Wht do you recommend

Please help me, I am having the same issue with Infinix Hot 4. Thanks in advance cos this steps didn't work for me. Instead I got requesting registration for ever

dingbang:
alright. Please follow this guideline
.

Good evening all.

To the "connection error" that MTN users are experiencing when trying to use their FIRSTMOBILE for transactions, you can follow these steps to resolve it

-Go to settings
-click on more
-select "cellular network "
-select "access point names"
-click on "MTN NG"
-click on proxy and clear the numbers
-also click on port and clear the numbers.
Then click save.

Go back and login

adecares:

Stumbled on this thread when I typed the problem I had with the app on Google, I followed this instructions and am now good to go, thank a bunch.

Which phone do u use?

Goodafternoon dingbang. Please how many days or months for a bank to unfreeze my account after submitting necessary documents for an update of account. Almost a month now and nothing has been done. The first bank twitter handle keep telling me to exercise patience..

Treasure17:
Goodafternoon dingbang. Please how many days or months for a bank to unfreeze my account after submitting necessary documents for an update of account. Almost a month now and nothing has been done. The first bank twitter handle keep telling me to exercise patience..

pm me

I can't make a screenshot on my first bank app. Please help me out

please I am having issues with my FirstMobile app...I just downloaded it on my new phone but it keep saying error verifying card each time I tried to activate my new device...

Hello dingbang. My Firstbank App keep saying network error whenever I am trying to transfer money. Is it a general network problem or just me alone.

dingbang:
Keep your questions coming. You First.


www.nairaland.com/attachments/5438105_img20170603225006_jpegdd2ade463564636d105bef9fd35ee5d0


www.nairaland.com/attachments/5438109_screenshot20170603224327_png64403213eb5511a4c396f311d7e1d3d9

I changed my phone and since then I can't use the app anymore I have followed all you said but it's giving me an error verifying card please what do I do next

Omoedeki:
Hello dingbang. My Firstbank App keep saying network error whenever I am trying to transfer money. Is it a general network problem or just me alone.

its a general network issue. We apologize for the inconveniences caused.

Kharly1577:
please I am having issues with my FirstMobile app...I just downloaded it on my new phone but it keep saying error verifying card each time I tried to activate my new device...

I advise you take it to the nearest first bank branch so it can be resolved.

Good Day,
Please, I wish to know how to remove my first mobile account permanently on my former android phone.
I made reset of and gave the phone to my younger sibling and bought a new one for myself. But recently that my sibling needed to use first mobile after opening a bank account, and whenever he tries to register it keeps on showing my own account login.



Please I will appreciate if you can tell me how to solve the problem.

Thanks in advance.

OyedejiIfedayo:
Good Day,
Please, I wish to know how to remove my first mobile account permanently on my former android phone.
I made reset of and gave the phone to my younger sibling and bought a new one for myself. But recently that my sibling needed to use first mobile after opening a bank account, and whenever he tries to register it keeps on showing my own account login.



Please I will appreciate if you can tell me how to solve the problem.

Thanks in advance.

Dear Dayo, visit any First Bank branch closest to you and it will be resolved. Thank you

Please, how do I remove beneficiaries from my First Mobile app? There are some accounts I don't have any business to do with them again.

omowaleola:
Please, how do I remove beneficiaries from my First Mobile app? There are some accounts I don't have any business to do with them again.

self service, beneficiary management

dingbang:
self service, beneficiary management

Done. Thanks sir.

omowaleola:


Done. Thanks sir.

welcome

dingbang:
welcome

I tried downloading the app is showing ur device is not compatible

Esji80:

I tried downloading the app is showing ur device is not compatible

what phone are you using? What is the android version?

dingbang:
what phone are you using? What is the android version?

Techno pop 2

Android 8.1.0

Esji80:

Techno pop 2

Android 8.1.0

collect the app from someone through xender. You can just visit any fbn branch closest to you so they will send the app to your phone through xender and you are good to go

dingbang:
collect the app from someone through xender. You can just visit any fbn branch closest to you so they will send the app to your phone through xender and you are good to go

Okay thanks

dingbang:
collect the app from someone through xender. You can just visit any fbn branch closest to you so they will send the app to your phone through xender and you are good to go

Is there any issue with the first bank mobile app. Since morning I have not be able to use it, it keeps saying unfortunately first mobile has stopped. I updated the app, d issue persist, I have to uninstall and reinstall a new app, same problem. What's the way out please.

LKO:


Is there any issue with the first bank mobile app. Since morning I have not be able to use it, it keeps saying unfortunately first mobile has stopped. I updated the app, d issue persist, I have to uninstall and reinstall a new app, same problem. What's the way out please.

the app is working fine at my end. It could be software issues with your phone.

dingbang:
the app is working fine at my end. It could be software issues with your phone.

This is serious

Good afternoon Dingbang.

Pls can I open first bank account for my sis by proxy. I have All her details.

Kindly reply ASAP

Jossyroyal1:
Good afternoon Dingbang.

Pls can I open first bank account for my sis by proxy. I have All her details.

Kindly reply ASAP

through the mobile app or ussd code. Yes

dingbang:
through the mobile app or ussd code. Yes

Can I get the USSD code??

Jossyroyal1:


Can I get the USSD code??

*894 * 0#

dingbang:
*894 * 0#

Thanks. Account opened but their are restrictions. Max of 50k deposit per day and Max of 300k cumulative fund.

How can I increase it?

Jossyroyal1:


Thanks. Account opened but their are restrictions. Max of 50k deposit per day and Max of 300k cumulative fund.

How can I increase it?

by visiting the branch with valid means of identification (voters card, national I'd card, driving license, international passport) and any utility bill such as house rent receipt, recent electricity bill etc.