I did the NPower registration on my phone and when the reference number page pop up, I made a screenshot of the page.

To my utmost surprise the screenshot was not save as my memory card was faulty. I scrolled down my gallery only to see the screenshot unable to display.

I've kept it to myself since, cos I don't know how to explain why I don't pick a pen and write it down.

I hope my registration is not a waste.

rattyo3:
I did the NPower registration on my phone and when the reference number page pop up, I made a screenshot of the page.

To my utmost surprise the screenshot was not save as my memory card was faulty. I scrolled down my gallery only to see the screenshot unable to display.

I've kept it to myself since, cos I don't know how to explain why I don't pick a pen and write it down.

I hope my registration is not a waste.

I made same mistake, i sent a mail to them but they did not reply

rattyo3:
I did the NPower registration on my phone and when the reference number page pop up, I made a screenshot of the page.

To my utmost surprise the screenshot was not save as my memory card was faulty. I scrolled down my gallery only to see the screenshot unable to display.

I've kept it to myself since, cos I don't know how to explain why I don't pick a pen and write it down.

I hope my registration is not a waste.

Happened to a friend. Simple, go to the browser history and try to get that page back hopefully if it hasn't been cleared. Goodluck.

It happened to my friend also. I didnt know how he can get it back

UyaiHarley:

Happened to a friend. Simple, go to the browser history and try to get that page back hopefully if it hasn't been cleared. Goodluck.

When I tried it, it was a fresh page that was displayed.

Please house want to ask,after I regstrd my reference no.was displayed after this was told to keep it.since then no more inftn from Npower does that mean have successfully applied or wot?av bn waitg for a mail from them evasince.

how can i get back my unique reference number sent to me after registration.....my system log off when i finished register so am unable to save it

Why screenshot?? Why didn't you write it down?? Una sabi jonse sha...

pls house who has gone thru the first phrase i mean the first batchof it should tell us what we are to expect?pls thanks

If you forgot to write down or print you Npower reference number, tthese steps could help:
1. if you have not shut down but still on the browser, keep pressing/clicking back button and forward button on that very tab while u watch what it displays until it shows. i.e be going back and forth.

2. if u have shut down, go to the browser menu and locate history. select that particular tab of the Npower. When it opens and does not display the ref no, apply step 1 above.

rattyo3:
I did the NPower registration on my phone and when the reference number page pop up, I made a screenshot of the page.

To my utmost surprise the screenshot was not save as my memory card was faulty. I scrolled down my gallery only to see the screenshot unable to display.

I've kept it to myself since, cos I don't know how to explain why I don't pick a pen and write it down.

I hope my registration is not a waste.

If you forgot to write down or print your Npower reference number, tthese steps could help:
1. if you have not shut down but still on the browser, keep pressing/clicking back button and forward button on that very tab while u watch what it displays until it shows. i.e be going back and forth.

2. if u have shut down, go to the browser menu and locate history. select that particular tab of the Npower. When it opens and does not display the ref no, apply step 1 above.