RN Limited Recruitment 2017 | Application Guide and Requirements. See more details below...

RN Limited is the ultimate online marketing firm that trains individuals on lead generation. Our award winning online training program constantly trains and produces exceedingly capable entrepreneurs that bring the results our clients have continuously been looking for. Our focus on customer service first and foremost has brought our clients a level of gratification that no other firm can provide.

We are recruiting to fill the position below:

Job Title: Front Desk/Customer Service Representative

Location: Ikeja, Lagos

Job Description

We are currently looking for an experienced front desk individual with a strong background in customer service
For this position, we have discovered  that candidates who have worked in retail, call centers, hospitality or customer service industries excel as they have the people skills to provide the “personal touch” that the company is known for.
Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.
We are now striving to train the most capable and skilled individuals to help acquire new clients grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry.
Our company specializes in areas of customer renewal, customer retention, and customer acquisition.
We are a highly competitive, but extremely friendly and family-oriented work environment.
Essential Job Functions

Answer incoming calls regarding general billing, service related and product questions
Analyze customer accounts and determine appropriate resolution
The ability to deal patiently with problems and complaints while remaining courteous when faced with difficult or angry customers
Performance which meets or surpasses Company goals related to quality
Process payments
Process Service Requests
Job Requirements

A minimum of one year current experience working in a customer oriented business
Must exhibit excellent customer service interpersonal skills
Must have the ability to communicate effectively with customers, both orally and written
Experience using telephone equipment, computers and various other office products such as MS Outlook, Word, Excel and PowerPoint
Problem resolution skills
Must be able to work in a fast paced call support environment
Ability to type a minimum of 45 words per minute
Excellent listening skills
Be able to work a flexible schedule
Excellent computer software navigation skills
Ability to exercise good judgment and utilize critical thinking skills
Must be able to sit for long duration of time
Must live around Ikeja
Must be available to start immediately

Salary
Between N30,000 and N35,000

How to Apply
Interested and qualified candidates should:
Click here to apply https://www.joygist.com/rn-limited-recruitment-2017-application-guide-and-requirements/