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Berger Paints Factory Accountant Recruitment 2017 - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Berger Paints Factory Accountant Recruitment 2017 (622 Views)

Factory Accountant / Factory Accountant / Factory Accountant At Ascentech Services Limited (2) (3) (4)

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Berger Paints Factory Accountant Recruitment 2017 by anthonypeters(m): 10:48am On Sep 14, 2017
Employment Type: Full-time
Job Functions: Accounting/Auditing
Location: Lagos
Level: Trainee/Student
Educational level: Bachelor/Graduate
Employment type: Interim with permanent prospect

Berger Paints Nigeria PLC is the Nigeria leading paint brand with over fifty years of quality product and seamless delivery of services. Over the years, we have been able to carve out the niche has being the market leader in the paints and coating industry.

Offering a wide varieties of paints and coating products, we have been able to contribute to a green and sustainable environment. As part of our growth strategy, we have been been to develop frameworks to support our automated business operations through the establishment of retail outlet across the federation.

Responsibilities
Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
Direct or route customer calls to appropriate personnel for assistance.
Work with customer service manager to ensure proper customer service is being delivered.
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills, and Experience
Minimum BSC/HND required in any field. 1-2 years relevant experience
Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
Effective communication and interpersonal skills (both written and verbal)
Self-motivated and able to work independently and in team environments
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to multi-task and manage several projects simultaneously
Exceptional customer service and follow up skills

How to Apply
Interested and qualified applicants can apply here.

Application Deadline
Ongoing

Cc; lalasticlala, mynd44
Re: Berger Paints Factory Accountant Recruitment 2017 by anthonypeters(m): 6:04pm On Sep 19, 2017

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