Hello Nairaland
I am sharing this bitter experience banking with GT bank.I don't want to bore you with stories but am creating this post to know if I am the only one experiencing this issue. I went to withdraw N1000 from GT atm close to me last weeks on a Friday to be precise, 22/09/2017 the atm did not pay me rather I was told insufficient balance, I went into the bank to complain their staff on duty said my money will be reversed, I waited till Tuesday, 26/09/2017 and I got no reversal, I went into the bank, met with a customer service person and she said I recharged my line with the N1000, and was advised to change my number at the atm so such won't happen again, which I did but to my surprise on the 29/09/2017, N1000 was debited twice by 8:38 and 8:39 PM from my account, with a notification that I recharged. Whereas, I did not receive any alert on my phone, nor any airtime recharge on my network. If not that I checked my mail I wouldn't have seen the debit alert.
Please nairalanders help me what do I do because I don't know if gtb now recharge their lines with customers money. Attached here are pictures of the transaction.
Kindly help me spread this I need my money to be reversed ASAP. Before Gtb will use all my money on recharge cards.

Yes o it is not a funny experience at all am so pained right now

quote author=LUGBE post=60984650] [/quote]

How do I copy mods biko someone should help, or help me copy them

From the picture, it clearly shows that someone close to you used the 737 banking to recharge.

Hmmm.. i don't think anyone in my house would do that and if so gtb will ask for the four last digit of my atm card. Also as at when the incident happened itz just me, my parents and my little siblings that was at home.





quote author=gidimasters post=60986445]From the picture, it clearly shows that someone close to you used the 737 banking to recharge. [/quote]