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Carlcare Service Ng: We're Back On Nairaland! - Phones (4) - Nairaland

Nairaland Forum / Science/Technology / Phones / Carlcare Service Ng: We're Back On Nairaland! (9826 Views)

How Carlcare Responded To My Complaint On Nairaland About Their Uyo Centre / My Experience With Carlcare Service Center, Uyo / Carlcare Is Here With You (2) (3) (4)

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Re: Carlcare Service Ng: We're Back On Nairaland! by valyrose: 3:58am On Mar 21
Hi, my tecno L9 plus no longer charges. Once I plug it, it shows charging but the percentage never increases rather it drops. I've tried different chargers still the same outcome. This phone is only about 7 months old. Pls help. What do I do? Where's the problem coming from.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 10:57am On Mar 21
valyrose:
Hi, my tecno L9 plus no longer charges. Once I plug it, it shows charging but the percentage never increases rather it drops. I've tried different chargers still the same outcome. This phone is only about 7 months old. Pls help. What do I do? Where's the problem coming from.
Hello @valyrose The phone's charging port needs to be replaced. Visit our office for assistance. What's your current location please?
Re: Carlcare Service Ng: We're Back On Nairaland! by DemonHunTER: 6:04pm On Apr 28
CarlcareOpebi:
She dey fine.

How much will it take to repair Tecno DroidPad 7D screen?
Re: Carlcare Service Ng: We're Back On Nairaland! by Dramadiddy(m): 6:45pm On Apr 30
hi carlcareopebi, my tecno w3 refuses to come on, took it to a repair centre and they said the motherboard is bad, how much to fix it, location is port Harcourt, thanks
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 11:10am On May 04
Dramadiddy:
hi carlcareopebi, my tecno w3 refuses to come on, took it to a repair centre and they said the motherboard is bad, how much to fix it, location is port Harcourt, thanks

Hello @Dramadiddy It'll cost you N11,800 to replace the Board of your device.

1 Like

Re: Carlcare Service Ng: We're Back On Nairaland! by mikeayus(m): 12:23pm On May 04
CarlcareOpebi please my infinix hot s was once repaired in your ikeja outlet under warranty...now its giving me another issue and still under warranty, i hope it will be fixed at no cost just like the other time?
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 10:53am On May 05
mikeayus:
CarlcareOpebi please my infinix hot s was once repaired in your ikeja outlet under warranty...now its giving me another issue and still under warranty, i hope it will be fixed at no cost just like the other time?
Hello @mikeayus If any part of the phone has a physical damage you'll pay for that. However, your device will be fixed.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 10:55am On May 05
DemonHunTER:



How much will it take to repair Tecno DroidPad 7D screen?

Hello @DemonHunTER It'll cost you N9,500 to replace the screen at our office.
Re: Carlcare Service Ng: We're Back On Nairaland! by ihollarmide(m): 11:07am On May 05
Hello. My Infinix Hot 4 pro screen has a problem- the screen is displaying colours and tiny lines,it even fluntuates and blinks sometimes. The Infinix Hot 4 Pro is still under warranty. How do I go about it? Thank you.
Re: Carlcare Service Ng: We're Back On Nairaland! by socy(m): 3:29pm On May 05
CarlcareOpebi:
Hello Nairaland Fam!

We're back here with you, feel free to mention us in your posts with any questions or concerns you may have about our services.

If you don't get a response quickly, connect with us via our other social media platforms. See the handles below:
Facebook - grin [url]www.facebook.com/CarlcareServiceNG[url]

Twitter - www.twitter.com/CarlcareNigeria smiley

IG - www.instagram.com/carlcare_serviceng wink

TECNO SPOT - CarlcareGlobal2017 smiley

XClub - CarlcareGlobal1 wink
can i get tecno l9+panel
Re: Carlcare Service Ng: We're Back On Nairaland! by yemnic: 3:52pm On May 05
My Canom CX outer screen cracked but still working perfectly.. How Much can I replace it?
Re: Carlcare Service Ng: We're Back On Nairaland! by mikeayus(m): 9:02pm On May 05
okay thats noted thanks.

CarlcareOpebi:

Hello @mikeayus If any part of the phone has a physical damage you'll pay for that. However, your device will be fixed.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 12:17pm On May 07
ihollarmide:
Hello. My Infinix Hot 4 pro screen has a problem- the screen is displaying colours and tiny lines,it even fluntuates and blinks sometimes. The Infinix Hot 4 Pro is still under warranty. How do I go about it? Thank you.
Hi @ihollarmide Visit the Carlcare Service Centre closest to you for assistance. Repairs take four days or less.
You may Book a reservation using the Carlcare App on your device [and give the information required] for access to a quick repair process; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 12:20pm On May 07
socy:
can i get tecno l9+panel

Yes, you can. @socy Visit the Carlcare Service Centre closest to you for assistance. It'll cost you N19,200 to replace the panel with us.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 12:21pm On May 07
yemnic:
My Canom CX outer screen cracked but still working perfectly.. How Much can I replace it?
Hello @yemnic It'll cost you N14,800 to replace the screen; Visit the Carlcare Service Centre closest to you for assistance.
Re: Carlcare Service Ng: We're Back On Nairaland! by socy(m): 3:45pm On May 07
CarlcareOpebi:

Yes, you can. @socy Visit the Carlcare Service Centre closest to you for assistance. It'll cost you N19,200 to replace the panel with us.
am in lagos where can i get d panel
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 5:19pm On May 07
socy:
am in lagos where can i get d panel
Here are some addresses you may visit @socy -
LAGOS – HQ
HOTLINE: 08138615848, 08090011413, 09098834535
ADDRESS: NO. 77, OPEBI ROAD, IKEJA, LAGOS STATE, NIGERIA

LAGOS – IKEJA
HOTLINE: 09036003533
ADDRESS: DIGITAL SQUARE, 2ND FLOOR, NO. 20, OBAFEMI AWOLOWO WAY IKEJA, LAGOS STATE, NIGERIA

LAGOS – VICTORIA ISLAND
HOTLINE: 08066153123, 09039209279
ADDRESS: NO. 16, SAKA TINUBU, VICTORIA ISLAND, LAGOS
Re: Carlcare Service Ng: We're Back On Nairaland! by sureinfo: 11:26pm On May 07
yemnic:
My Canom CX outer screen cracked but still working perfectly.. How Much can I replace it?
that price is best gotten from Carl care
Re: Carlcare Service Ng: We're Back On Nairaland! by saxby(f): 1:53pm On May 08
welcome back carl care

1 Like

Re: Carlcare Service Ng: We're Back On Nairaland! by ihollarmide(m): 10:57pm On May 08
CarlcareOpebi:

Hi @ihollarmide Visit the Carlcare Service Centre closest to you for assistance. Repairs take four days or less.
You may Book a reservation using the Carlcare App on your device [and give the information required] for access to a quick repair process; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.
Never mind. I took it to Carlcare Opebi on Monday. When do you think it will be ready? Thank you
Re: Carlcare Service Ng: We're Back On Nairaland! by blezzy080: 7:17am On May 09
Hi.. My Infinix Note3 pro fingerprint scanner is not working again! Same problem ensued less than 4months i got it which i took it to carlcare in Ilorin and it was repaired.. It's not responsive again and my phone is no longer under warranty. What could be the cause? Can they do it for me free considering the fact that they've repaired it for me before? If No how much will it cost me?
Re: Carlcare Service Ng: We're Back On Nairaland! by fourseven(m): 9:04am On May 09
Hi, My Tecno Camon C7 phone battery discharges very very quickly. when charging, sometimes it jumps from 10% to 60% charge. please what can I do?
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 9:31am On May 09
ihollarmide:

Never mind. I took it to Carlcare Opebi on Monday. When do you think it will be ready? Thank you

Today or tomorrow. Send in your Document Number, so that I check for you.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 9:41am On May 09
blezzy080:
Hi.. My Infinix Note3 pro fingerprint scanner is not working again! Same problem ensued less than 4months i got it which i took it to carlcare in Ilorin and it was repaired.. It's not responsive again and my phone is no longer under warranty. What could be the cause? Can they do it for me free considering the fact that they've repaired it for me before? If No how much will it cost me?
Hello @blezzy080 My apologies for the inconvenience you've experienced, however, your device won't be fixed free of charge. The accessory will be replaced; the engineer at our centre will verify what went wrong & let you know.. It'll cost you N7,200 or less.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 9:43am On May 09
fourseven:
Hi, My Tecno Camon C7 phone battery discharges very very quickly. when charging, sometimes it jumps from 10% to 60% charge. please what can I do?
Hello @fourseven I'm sorry about this. Is the battery swollen? Check please. For how long have you used the device?
Re: Carlcare Service Ng: We're Back On Nairaland! by fourseven(m): 9:48am On May 09
CarlcareOpebi:

Hello @fourseven I'm sorry about this. Is the battery swollen? Check please. For how long have you used the device?

No. its not swollen.
its about 13 months old
Re: Carlcare Service Ng: We're Back On Nairaland! by ihollarmide(m): 10:14am On May 09
CarlcareOpebi:

Today or tomorrow. Send in your Document Number, so that I check for you.
NG100011660088441
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 4:21pm On May 09
ihollarmide:

NG100011660088441

Hello @ihollarmide Your device is ready for pick up!
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 4:22pm On May 09
fourseven:


No. its not swollen.
its about 13 months old

Visit the Carlcare Service Centre closest to you for assistance. Repairs take four days or less.
You may Book a reservation using the Carlcare App on your device [and give the information required] for access to a quick repair process; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.
Re: Carlcare Service Ng: We're Back On Nairaland! by ihollarmide(m): 5:20pm On May 09
CarlcareOpebi:

Hello @ihollarmide Your device is ready for pick up!
So sad that Infinix doesn't offer warranty for real. It is all just a lie for marketing purpose. I went to Opebi today to get my phone after I called the hotline and was told my phone was ready for pickup. I was told my phone has not been fixed that I will have to pay the outrageous sum of 11,700 to fix the screen and "sub" board. I told them I was not informed of any payment to make for the repair, It was then I was told that the warranty doesn't cover hardware faults but only software issues. Like what the f**k!!!. Who cares Why is it called a warranty then? I can fix software issues myself for God's sake. The phone is not even up to 8 months. Why will I pay that outrageous sum for a phone that didn't even fall down before it developed a fault on the screen. Such a bad and poor warranty service. Shame on Infinix, Shame on Carlcare. Purchase their devices at your own risk.
Re: Carlcare Service Ng: We're Back On Nairaland! by CarlcareOpebi(f): 5:31pm On May 09
ihollarmide:

So sad that Infinix doesn't offer warranty for real. It is all just a lie for marketing purpose. I went to Opebi today to get my phone after I called the hotline and was told my phone was ready for pickup. I was told my phone has not been fixed that I will have to pay the outrageous sum of 11,700 to fix the screen and "sub" board. I told them I was not informed of any payment to make for the repair, It was then I was told that the warranty doesn't cover hardware faults but only software issues. Like what the f**k!!!. Who cares Why is it called a warranty then? I can fix software issues myself for God's sake. The phone is not even up to 8 months. Why will I pay that outrageous sum for a phone that didn't even fall down before it developed a fault on the screen. Such a bad and poor warranty service. Shame on Infinix, Shame on Carlcare. Purchase their devices at your own risk.

Why were you asked to pay for them? Did they mention anything like Liquid Damage?
Re: Carlcare Service Ng: We're Back On Nairaland! by Micann1: 5:43pm On May 09
Pls my phone's screen is fluctuating can't really see anything but nothing is wrong with the touchpad and I have a warrant... How much would it cost to repair it? It's tecno K9

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