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Airtel Customer Care - Phones (5) - Nairaland

Nairaland Forum / Science/Technology / Phones / Airtel Customer Care (35645 Views)

Please, How Do I Get Through To Airtel Customer Care Agent / Drama Between An MTN Customer Care Agent & A Yoruba Man They Wiped His Balance / How Do I Speak With Airtel Customer Care Agent? (2) (3) (4)

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Re: Airtel Customer Care by Hakima0: 9:54am On Mar 03, 2018
tasceige:


Hi Hakima0,

Service deactivated.
however if you wish to deactivate the Airtel call shine service on your line, STOP to 55350 will work.


Thanks..I got a deactivation message using that code
Re: Airtel Customer Care by tasceige(m): 9:08pm On Mar 07, 2018
jboixxx:

...are you authorised by AirtelNG to attend to issues on Naira land... asking this cuz I learnt they do NOT have any official cc rep on Nairaland

Oh!! now I understand your statement better.
Re: Airtel Customer Care by valralph(m): 7:27am On Mar 09, 2018
We are in the same shoe my brother.... I didn't get the 4gb data promised despite customer care asking me o recharge my phone with 500naira, they ended up deducting that instead of the money.
seyema:
I upgraded my sim to airtel 4G in ibadan last week Wednesday and suscribe to airtel 2.0data plan but the free 4gb airtel promised and 25% data bonus I didn't get any. My number is 07016053455
Re: Airtel Customer Care by valralph(m): 7:29am On Mar 09, 2018
We are in the same shoe my brother.... I didn't get the 4gb data promised despite customer care asking me o recharge my phone with 500naira, they ended up deducting the money and no data was given me.
seyema:
I upgraded my sim to airtel 4G in ibadan last week Wednesday and suscribe to airtel 2.0data plan but the free 4gb airtel promised and 25% data bonus I didn't get any. My number is 07016053455
Re: Airtel Customer Care by seyema(m): 9:11am On Mar 09, 2018
valralph:
We are in the same shoe my brother.... I didn't get the 4gb data promised despite customer care asking me o recharge my phone with 500naira, they ended up deducting the money and no data was given me.
Have call, send email, Facebook dm, twitter @ them.. Nothing to show for it
Re: Airtel Customer Care by eyamensah(m): 9:38pm On Mar 11, 2018
ebecode:
I successfully upgraded my sim to 4G lte in Ibadan and its working but i have not received the 4gig of data that was promised by Airtel. What can i do?

Don't mind them... most people are complaining abt d same thing yet they cant resolve... it's a scam! Am burning dier sim ryt away
Re: Airtel Customer Care by valralph(m): 12:03am On Mar 13, 2018
That's the same thing.... Managed to get through to customer care, they asked me to recharge up to 500, I did, they never sent the data... I increased it to a thousand, the same.
seyema:

Have call, send email, Facebook dm, twitter @ them.. Nothing to show for it
Re: Airtel Customer Care by chiomaudokanne: 8:01am On Mar 14, 2018
Whats wrong with airtel this days?
I recharged 1000 from my mobile app to subscribe this morning. The money was deducted from my account but not seen in my airtel line. have been trying to contact customer care via 121 or 111 no way.
If airtel agents there here abeg na my number be this 07011252619
make una check m mbok
Re: Airtel Customer Care by Zofie93: 9:11am On Mar 14, 2018
Please I don't know what is wrong with airtel customer care line, I can't speak with an agent. They need to explain how I borrowed money from them when I don't use the service or even use my airtel line for frequent calls.
Re: Airtel Customer Care by Cassie74: 9:13am On Mar 14, 2018
chiomaudokanne:
Whats wrong with airtel this days?
I recharged 1000 from my mobile app to subscribe this morning. The money was deducted from my account but not seen in my airtel line. have been trying to contact customer care via 121 or 111 no way.
If airtel agents there here abeg na my number be this 07011252619
make una check m mbok

Airtel care line.... Dial 1 then 3 then 6 and last 9 cheers

2 Likes

Re: Airtel Customer Care by Nobody: 9:03am On Mar 17, 2018
Cassie74:


Airtel care line.... Dial 1 then 3 then 6 and last 9 cheers

Thanks for the key, I already gave up on calling them when I stumbled on this post. The call went through and the problem resolved.
Re: Airtel Customer Care by EVANTIMS(m): 8:24pm On Mar 17, 2018
How can I change from BB data plan to android data plan on my android phobe,it's really giving me headache pls someone should put me through. Thanks
Re: Airtel Customer Care by abimbawealth(f): 3:58pm On Mar 18, 2018
Well, I got my 4G free data from Airtel, currently rocking it, though it's validity is just 7days or so...

1 Like

Re: Airtel Customer Care by Ask4bigneyo(m): 6:18pm On Mar 18, 2018
abimbawealth:
Well, I got my 4G free data from Airtel, currently rocking it, though it's validity is just 7days or so...
U like awoof
Re: Airtel Customer Care by abimbawealth(f): 7:21pm On Mar 18, 2018
Ask4bigneyo:

U like awoof
Before nko?
Re: Airtel Customer Care by wanger50(m): 8:56pm On Mar 20, 2018
Dear Sir, Kindly help me to unsubscribe from the Airtel daily data plan that means I will be deducted 50 naira on a daily basis, else I'm porting out of the network for good.All attempt to to do so by sending STOP to 141 has been frustrated by the network just as the customer care number ain't going through. My number is 08081819595
Re: Airtel Customer Care by franklyncj: 8:35pm On Mar 24, 2018
please unsubscribe me from this nonsense

#LIVE STREAM service has been activated on your Airtel Mobile. Charges: NGN 50.0 for 3 days#


#Start your day with the French Lessons class! Ready? Answer the next question, it's easy! . (N30 daily)#
stop stealing the hard earned money Airtel or I will simply break this line,you people will just connect ones line to one stupid this which I never subscribed to or have idea of,just to be looting one for nothing in this hard economy.. my number is 08081134066
crosscheck my line and return all the money you have been taking from me.
Re: Airtel Customer Care by solostar1: 8:18am On Apr 01, 2018
Airtel are just criminals preying on their customers. Every time I recharge, the next day they will just debit my line with a message that is for one dubious service I did not subscribe to. That if I want to deactivate I should send stop to *902# and when I do and recharge again they still take all my credit balance but this time with a different named service. they moved from taking #50 to #60 and now #80 for one service soccer15. my line is 09073144200

Re: Airtel Customer Care by Oaikhenamicheal: 10:21am On Apr 03, 2018
please there is no option of being transferred to a customer care representative via the customer care line as i need to block (deactivate) my sim ASAP.

kindly help please.
Re: Airtel Customer Care by chrisbaxtian(m): 12:03pm On Apr 03, 2018
tasceige:


Hi

hello! I have not been able to access any of the internet enabled apps on my phone since I subscribed for the N1000 data bundle. the same thing happened when I subscribed for the N1500 bundle (I first noticed this when I was on this plan). I have checked my settings and even cleared the data and cache for all apps on my device, but still the problem persists. I subscribed for a data plan from your rival network, MTN and everything started working perfectly. The problem is from your end, pls look into it. Thanks

3 Likes

Re: Airtel Customer Care by oakinrefe: 8:00am On Apr 05, 2018
[quote author=tasceige post=63993035]

Apologies...


Please DM your number[pls I need ur help, I recharge #1000 for monthly subscription but Airtel has since been deducting for it as automatic renewal and I don't knw Hw to stop it. pls I don't need renewal I want dem to stop deducting my money.
Re: Airtel Customer Care by bethel2010: 1:01pm On Apr 05, 2018
My aitel line was stolen by my staff and I've been trying to reach airtel customer care to no avail. Please help block 08125651393. How can I get this sim replaced?
Re: Airtel Customer Care by Fred88: 3:23am On Apr 06, 2018
Please I was trying to scratch the airtime that I bought but mistakenly scratch off the numbers please how can I retrieve it
Re: Airtel Customer Care by Jboynokiaphone(m): 4:20pm On Apr 10, 2018
just swap my airtel sim to 4g but didnt get 4gig as promised.. 08080055404,pls help
Re: Airtel Customer Care by Minjim: 10:57am On Apr 14, 2018
I swapped my sim card on Thursday and after loading #200 yesterday I got 4g reward. But since yesterday I have not been able to browse with it.
My line is 07084464144
I use a LeagooT5c
Re: Airtel Customer Care by Umarr: 7:57pm On Apr 18, 2018
I have an active plan that's supposed to expire 15 May now I tried to browse only to discover my whole 6.8GB is gone! Worse thing is every bogus number they gave isn't going to allow you to speak with their agent. What's happening to AirTel these days ?

Re: Airtel Customer Care by Bright528: 8:09pm On Apr 29, 2018
Please airtel has been auto renewing my social bundle and I've tried all I can to stop it but to no avail. Plus I can't reach any customer care representative. This is really upsetting I need help
Re: Airtel Customer Care by Yung273: 9:38pm On Apr 29, 2018
Re: Airtel Customer Care by Lexis0216: 12:26am On Apr 30, 2018
Pls here is my number 09025281596
Airtel has been deducting me for social bundle renewal and it has really been disturbing me..
I can't even load card again on Airtel....
I have also been trying to reach customer care with 111 or 121 but there is no option to even speak with an agent

Pls I really need help in this.....my airtel is my main line


Thank you so much
Re: Airtel Customer Care by Elpresh: 9:45am On May 03, 2018
Airtel deducted illegally from my balance and I've been trying to reach CC to no availI i NEED to know asap what can be done
Re: Airtel Customer Care by JasonSleek(m): 11:09am On May 03, 2018
WhatsApp daily pack keeps deducting my airtime everyday. I've unsubscribed a lot of times but the plan still there. Help please.

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