On Saturday, I carried out a transaction online using my GTB PLC account and 24 hours later, I received an SMS and email that N 367.29 to $1 was debited. See the image below for total transaction

Is that amount, right?

The official exchange rate is far less than this, so, why will GTB charge me so high, N 367.29 to $1

I need your inputs on this, please.

And also, getting the email address and phone number of CBN’s bank supervisory department or unit, so, that I can contact them on this will be appreciated, cause I intend to seek answers to this exorbitant amounts and I promise to report back to the house what happen thereafter.

Thanks in advance for helping out.

Right bro, that's even reasonable. It used to be 375/1$. Don't bother to ask more explanation.

It is called Terms and Conditions which you had unknowingly agreed

Nothing CBN can do

I think it's the current rate. I was charged 362.94 by UBA last week

Please what’s the minimum rate one can pay with MasterCard GTBank now