Kobicove:

The so-called honest person will also join the scheme after a while...it's very difficult to get an honest person in Nigeria!

chukzyfcbb:

wow I have been searching for a book that talks about psychology and business, I see. often times I visit www.psychologytoday.com just to learn one or two things. I will deeply appreciate it if you can send a copy to me via mail. pls respond as soon as you get this.

naijacutee:
This is actually a very interesting topic because I’m currently reading a book about psychology and business at the moment that addresses this issue.

According to this book, when it comes to honesty and human psychology, it is easier to prevent people from stealing at the beginning than fix the problem later. He conducted experiments on groups of people and found that when people were asked reminded of their moral obligation by reading the 10 commandments before the temptations, they stole less.

Also, if you prep the psychology so that they know that they have the feeling being watched and you tell them the consequences of stealing before they start, they will perform better.

Here are my suggestions:

1. Sack all the stealing cashiers. They are already corrupt and it is easier to start afresh than to fix a corrupt mind (don’t ask me what this means for our country.)

2. Rehire on a good salary that they can live on

3. Install CCTV cameras or dummy cameras, including ones facing the till. Tell staff that the camera images are backed to the cloud and that images are stored elsewhere and can be accessed by you in teatime on the internet even if you are abroad.

4. Sounds crazy but put a poster of Jesus face or the 10 commandments behind the till or cash register where only the cashiers can see.

5. Accept payments primarily by card and have 2 - 3 backup card machines. Ask your bank for Global Accelerex card machines because their engineers come out to fix them in 24 hours if faulty. There’s post here that covers getting a POS terminal in Nigeria: http://www.mrpepe.com/banking/how-to-get-a-pos-terminal-for-your-business-in-nigeria/

6. Employ someone to reconcile account each day and query staff on the day if any fraud is detected.

Please let us know how you get on!

taylor89:
We blacks and Africans should utilise our own very science











Go mbaise carry one very fairly used juju of 6k keep there










If they steal from you again make thunder fire me

Evathyst:
Dear Nairalanders,

A very good morning to you all. Please I'd like your expert on an issue that is affecting my business. I have a big cosmetic shop which by God's grace fetch me money. But the problem is that my sales boy/girl steal heavily from me.


I have tried to checkmate them but all to no avail. Whenever I'm in the shop, I do checkmate them. But most times, I'm always out of the country doing business. Someone suggested getting a machine which can be used to issue receipt on any sales made but the problem is that I don't know it's functionality. Also, another friend suggested the use of CCTV to me.


Dear Nairalanders, kindly enlighten me on what to do as the issue is affecting my business. Thanks in anticipation.


From a friend.


Mods, kindly help give a wider coverage.

Bishops10:

Would you mind telling me the name of the book you're reading please?

naijacutee:


It’s called Predictably Irrational: The Hidden Forces that Shape our Decisions by Dan Ariely

Evathyst:
Dear Nairalanders,

A very good morning to you all. Please I'd like your expert on an issue that is affecting my business. I have a big cosmetic shop which by God's grace fetch me money. But the problem is that my sales boy/girl steal heavily from me.


I have tried to checkmate them but all to no avail. Whenever I'm in the shop, I do checkmate them. But most times, I'm always out of the country doing business. Someone suggested getting a machine which can be used to issue receipt on any sales made but the problem is that I don't know it's functionality. Also, another friend suggested the use of CCTV to me.


Dear Nairalanders, kindly enlighten me on what to do as the issue is affecting my business. Thanks in anticipation.


From a friend.


Mods, kindly help give a wider coverage.

Liliyann:
Then sack them and employ someone that is honest and reliable!!
All these boys wanting to reap where they did not sow.

Evathyst:
Dear Nairalanders,

A very good morning to you all. Please I'd like your expert on an issue that is affecting my business. I have a big cosmetic shop which by God's grace fetch me money. But the problem is that my sales boy/girl steal heavily from me.


I have tried to checkmate them but all to no avail. Whenever I'm in the shop, I do checkmate them. But most times, I'm always out of the country doing business. Someone suggested getting a machine which can be used to issue receipt on any sales made but the problem is that I don't know it's functionality. Also, another friend suggested the use of CCTV to me.


Dear Nairalanders, kindly enlighten me on what to do as the issue is affecting my business. Thanks in anticipation.


From a friend.


Mods, kindly help give a wider coverage.

stankezzy:
My friend that has big store at computer village in lagos experienced such what he did was wonderful , he let the front part of the store to an alfa that repairs computers , he rarely talk to wemen so his presence makes the two sales ladies uncomfortable then he employed two sales ladys , one igbo the other yoruba both christians , both of the ladies no de agree coupled with the alfa that rarely talk with wemen , so when I visited , he said once he comes the alfa will tell him how these ladies have been playing with his shop , after the igbo lady will tell him her own with igbo while the yoruba lady will later report what happened against the other lady , so nothing misses from his shop

naijacutee:


I’m trying to focus on learning marketing psychology and I’m currently reading Predictable Irrational by Dan Ariel. I invested in a physical copy so haven’t got anything to send you via email, I’m afraid.

Evathyst:
Someone honest you say? There's no such thing as a 'honest person'. Opportunity makes a thief if you don't know.