Description:

1. Welcome clients, takes and follows up on feedback and managing requests for compensation.
2. Recording customers feedback details in the Customer Relations Management System for producing management reports
3. Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery

Requirements:

OND in any field
Must be Female between 18 and 24 years of age
Single
Fluent in English
Strong team player
Strong written and verbal communication skills
Good selling and customer service skills
Basic knowledge and use of computer and Microsoft applications
Residing in Lagos (IKEJA) or it's environ.
Any Administrative experience will be an added advantage

If interested pls send CV to hello@olayinkaalawode.com

How much is the payment

What are they into?

Still Needed

Job Vacancy Alert: Customer Support Executives, Lagos

Our Client is a Nigerian startup eCommerce brand. They specialize in online sales of cutting-edge fashion and accessories and offer a wide variety of fashion-related content to our customers. Due to expansion, they have an opening for Three (3) Customer Support Executives in Lagos Only.

Key Responsibilities

- Receive calls and answer inquiries from customers
- Take orders from customers
- Provide reassurances on behalf of the brand
- Ensure brand image is at its best
- Provide impeccable customer service
- Resolve complaints and grievances
- Relay information from management to customers when needed
- Cold calling and after sales review as when necessary
- Maintaining call and request logs

FULL DETAILS AND APPLICATION: http://myjobsinnigeria..com.ng/2018/04/job-vacancy-alert-customer-support.html