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Vacancies In A Reputable Sports Betting Company - Jobs/Vacancies - Nairaland

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Vacancies In A Reputable Sports Betting Company by Twakor: 8:55am On Apr 30, 2018
A Reputable Sports betting company looking to recruit highly educated, strong willed and focused individuals who are willing to work effectively as a team in order to achieve a successful business. Our company is out to explore the functions of modern business management, marketing, and ethics and social responsibility.


Below are job listings for applicants, we hope to hear back from you





SHOP MANAGER - Abuja

The shop manager tends to every aspect of the day-to-day running of betting shops.
As a shop manager you plan, organise, co-ordinate and direct the activities of a betting shop. Tending to every aspect of the day-to-day running of the betting shops, they spend a significant amount of time on the shop floor liaising and working with staff and customers. They may also carry out cashier duties and be involved in the development of a team of cashiers, while working to ensure the profitability of the shop as a business.
In addition to being responsible for all areas of management including sales, staff and resource management, they are responsible for good levels of customer service and for ensuring the profitability of the shop as a business.
Work activities
Keeping accurate records of profits, losses and takings.
Recruiting, training, and supervising staff.
Dealing with customer queries and complaints.
Maximising profitability and meeting sales targets.
Ensuring compliance with health and safety legislation/industry regulations.
Promoting and marketing the business.
Shop presentation and security.
Managing budgets and maintaining statistical and financial records.
Work conditions
Skills and qualities
Excellent numeracy skills - capable of working quickly and accurately.
Excellent interpersonal and conversational skills.
Ability to work well under pressure.
Scrupulously honest and reliable.
Tact is required when dealing with awkward customers and genuine complaints.
Travel: during working day is not frequent unless managing several shops.
Location: mainly in towns or cities throughout the country.




CASHIERS - Abuja

We want a Cashier to join the team on a full-time contract. In this role, you will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You will also be responsible of ensuring the highest standards of customer care in your area of the operation.
Key Competencies include:
Excellent customer service skills.
Acknowledgement and understanding of customers’ needs Be an effective team player
Ensure that level of customer care, cash desk services and security are delivered to the highest standard possible
To operate efficiently the cash desk in compliance with company rules and procedures at all times, prioritising work to ensure deadlines are met
To be able to explain fully the rules of games to customers, as well as other club facilities




SALES/ MARKETING PERSONEL - Abuja

Sales and Marketing personnel provides first-class service in order to push the sales of the business. We are looking for candidates who can act as an intermediary between producers and clientele. They should be able to make necessary phone calls and meetings to help sales, and also allow people to make inquiries as necessary.
Sales and Marketing Job Duties:
Engages in superior customer service by making information readily available
Persists in sales even in the face of failure
Demonstrates products and services as deemed necessary by clients and management
Schedules appointments and meetings as necessary
Answers questions from clients
Makes product knowledge readily available to self and other sales people through various resources
Finds ways to sell products in the face of a down market
Researches client base to find new types of customers and sells to them accordingly
Creates a plan for gaining customers and then retaining them based on warranties or guarantees
Analyzes and creates a plan for engaging the target market
Analyzes the competition to create a plan for engagement
Makes product appeal to the target market
Trains other sales people in the art of selling
Makes sure that all sales people meet quota during a given period
Demonstrates superior time management skills and meets sales deadlines
Sales and Marketing Skills and Qualifications:
Superior Written and Verbal Communication Skills, Math Skills, Product Knowledge, Creativity, Demonstrated Experience, Courteous, Basic Computer Literacy, Microsoft Office, Database Skills, Business, Accounting, Marketing, Finance, Target Market Analysis, Presentation Skills, Persistent, Flexible.


CUSTOMER SERVICE (Call centre staff) - Abuja

As a call centre staff, you will be the heart and soul of the business. You will be the first point of contact to clients' wagering queries and placing bets on their behalf over the phone, whilst providing excellent customer service.
Responsibilities/ Duties:
A commitment to providing great customer service via telephone, email and webchat
Learning and implementing company products and procedures
Educating customers on company products and applicable promotions
First point of contact for any client queries and/or questions.
Placing bets on behalf of our clients, for both racing and sports.
Creation, management and resulting of betting markets.
Maintaining the highest levels of customer service.
Escalating issues to supervisors as required.
Building effective relationships within the team.
Ensuring the needs of the customer are the primary focus at all times
Understanding and abiding by relevant state legislation
A general understanding of sports and/or racing (or willingness to learn)
The ability to multi-task and problem solve
Computer literacy
Flexibility to work day and evening shifts Mon-Sun
What we offer:
Full on the job training
A friendly and supportive team environment
A fun and relaxed office environment
This is a full time position with scope for further advancement for the right person, including numerous learning opportunities within the organisation.
If you believe you are the right person for this position then please apply now
What skills & experience should you have?
Previous experience in the gaming or wagering industry is highly desirable.
Previous experience working in a call centre is essential.
Passionate about sports and racing.
Exceptional phone manners and communication skills.
The ability to work well under pressure.
High attention to detail.
Great computer skills.
Strong numerical skills.
A team player with the ability to work well as an individual.



Benefits:
Our Company provides access to a number of exclusive employee benefits that will support you both personally and professionally.


Interested persons should apply using the following lins


Shop Managers - https://www./job/548991/shop-manager-in/

Cashiers - https://www./job/548996/cashier-in/

Sales/Marketing - https://www./job/548930/sales-and-marketing-personnel-in/

Customer Service - https://www./job/548999/customer-service-call-centre-in/



Good luck


Apologies, it looks like nairaland has blocked jobberman links. Kindly change the url from job to jobberman. Thank you

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