So I made a call few minutes ago and after that my balance was sent to me, and boy was I shocked. I made a call of N4 and my balance was N47. But I could have sworn I left N80 something yesternight. So I made a call to Airtel Customer Care and upon inquiry as to whether there has been any deduction on my line, I was told Yes there was. I was beyond shocked. "For what?" I quipped, restraining myself from spilling out irrevocable curses on the customer care rep. The useless lady told me it was for one call shine thing. My anger increased over a billion times. What made me very very very mad was the fact that I had a deduction last month too for this same call shine and the dude who attended to me told me he would deactivate it.

My question was how did I subscribe to it? Just how on earth did we get to the point where your money would be used to subscribe to some service you don't want?

We keep complaining of the government and it's oppressive nature, of armed robbers and ritual Killers, of Yahoo boys and other thieves, but these service providers are broad day light thieves whose criminal activities go unchecked.

For how long shall we continue to live like this?

Lalasticlala please help me gather awareness on this matter.

Take heart bro...

This is very bad, not funny at all. These service providers can be so stupid and foolish sometimes. I'll sue there sorry ass one day, now way person need money na to sue anybody way Bleep up sure pass o

My brother, you're not alone. These network providers are crooks and should be sued for unsolicited pop ups and subscription. It's damn annoying.

TheUbermensch:
So I made a call few minutes ago and after that my balance was sent to me, and boy was I shocked. I made a call of N4 and my balance was N47. But I could have sworn I left N80 something yesternight. So I made a call to Airtel Customer Care and upon inquiry as to whether there has been any deduction on my line, I was told Yes there was. I was beyond shocked. "For what?" I quipped, restraining myself from spilling out irrevocable curses on the customer care rep. The useless lady told me it was for one call shine thing. My anger increased over a billion times. What made me very very very mad was the fact that I had a deduction last month too for this same call shine and the dude who attended to me told me he would deactivate it.

My question was how did I subscribe to it? Just how on earth did we get to the point where your money would be used to subscribe to some service you don't want?

We keep complaining of the government and it's oppressive nature, of armed robbers and ritual Killers, of Yahoo boys and other thieves, but these service providers are broad day light thieves whose criminal activities go unchecked.

For how long shall we continue to live like this?

Lalasticlala please help me gather awareness on this matter.

Similar thing happend to and i had to shout at the customer care agent to remove all subscriptions from my line.

madgoat:


Similar thing happend to and i had to shout at the customer care agent to remove all subscriptions from my line.

nothing wey I no go see naija

I once had an annoying experience with them too, I immediately fed the sim to d lizards.

No time to look time bro!

Same way 50 naira was deducted from me.... They claim I subscribe for football

My brother no be only you o. See what i sent to their twitter account few days ago

It's not only airtel. All network providers are thieves. The only thing you get is "sorry for the inconviniences". And being in nigeria makes it worse. That's the money they use to bribe NCC anytime they face sanctions.

This is Nigeria

infact this is the second time airtel has deducted from me and they skillfully setup their customer care calls so that you dont easily get to an agent... AIRTEL ARE THIEVES...

f*ck network providers f*ck NCC f*ck the Government. They all work hand in hand

Airtel has a Phd in thiefry.

Airtel is one hell of a thieving network, all their promos are scam and your airtime keeps disappearing like williewillie.

Op, I could relate well to your inconveniences regarding this subscription bullshhit.. But then again I think I found solution to it.. After the CS must have told you he'd unsubscribe you, do check your phone apps for alien applications.. Any app you see that looks alien to you apart from the ones you know you installed yourself, kindly uninstall them, and make it a habit of checking your apps every few days cause I discovered new apps tend to find its way to my phone which prompted the incessant and annoying deductions. Then come back and thnk me for this..

it happened to me yesterday, I blast them when I called then, they had to dash me free 10mb with it.

I tot I was the only one, I stop loading on my Airtel sim cos dey subscribe service I don't even know wat it's abt for me, and if u call d customer service, they ll be telling u sh***

I wish mine would stop at 40-80 naira deduction, Airtel are thieves

Annoying football update from 244

Why are you insulting the customer care representative? Was she the one that deducted your money?

Airtel is the best at unsolicited subscriptions. they'll tell you its sites u visit meanwhile i visited same sites with Mtn and nothing of such happened.

TheUbermensch:

any code to deactivate the call shine?
Modified: text STOP to 55350 to deactivate

ebony111:
any code to deactivate the call shine? Modified: text STOP to 55350 to deactivate

Thank you.

Airtel Systematically stealing our airtime.... And they don't even forcefully subscribe us to their scam services again... They now siphon our airtime just like that... For sometime now I have been noticing my airtime gradually Shrinking, and I haven't done anything with the airtime, I hardly make Calls... In the space of some Days I noticed close to ₦100 haff disappeared...

I just wasted the remaining airtime I had to subscribe to one of their data plans, ateast that is better than allowing them to siphon all the money... Their Customer care is virtually hopeless and useless... For the past week that I have contacted them on facebook no response

I mistakenly recharge 300 thrice on my number to be used for smartrybe night plan only for Airtel to subscribe me automatically to several services and the credit finished within 2 weeks. I use 250 for the plan while Airtel deducted 650 for services. Thief network. That's how they every time

Just tweet at them on airtel_care, they will answer you fast. I had an issue like that recently and it has been stopped. Try it and see.