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State Your Issues With Nigeria Webhost by Unseen(m): 9:54pm On Jul 09, 2018
People always come online to tell you not to use Nigeria host without naming the particular Nigeria webhost they had issues with.

If you truly had issues with them, why are you shielding them?

Come out and tell us your encounter with any particular Nigeria webhost. Thank you.
Re: State Your Issues With Nigeria Webhost by Unseen(m): 7:15am On Jul 11, 2018
You see, nobody will talk now. But ask them which Webhost to use, everybody will start singing DON'T USE NIGERIA HOST
Re: State Your Issues With Nigeria Webhost by hostkobo(m): 5:39pm On Jul 11, 2018
Unseen:
People always come online to tell you not to use Nigeria host without naming the particular Nigeria webhost they had issues with.

If you truly had issues with them, why are you shielding them?

Come out and tell us your encounter with any particular Nigeria webhost. Thank you.

Hi there,

"Nigerian Webhost" is a big word, and often we throw it around in big ways that cause a lot of damage.

The problem is not the words "Nigerian Webhost". The problem is/are the Nigerians operating acclaimed webhosting companies.

A lot of times, someone with a little or even no-IT-knowledge decides to go into webhosting as a business. See, it is very easy to sign up as a reseller with a company abroad - just a couple of clicks. Its very easy to deploy a server. The question is after the deployment, what next.

Soon this Nigerian webhost will start rolling out services, packages, etc.....and potential customers will start paying.

By the time all is said and done, the Nigerian Webhost cannot provide SUPPORT to customers.

He/she knows next to nothing about webhosting services, he doesnt know about webhosting software, network security, he can't provide support to customers having issues with their purchased hosting packages; he isnt a deep hands-on technical person.

He doesnt even know when his servers have been compromized / hijacked by bots, viruses, etc..... or by even his own customers(who are more technical than himself (the Nigerian webhost).

Its like someone buying a car and yet he doesnt know how to drive. What will happen when his driver refuses to report to work.

Or like when a car owner doesnt know where the fuel tank is; when he doesn't know where oil gauges are, where the fuel pump is, where the alternator is. There are basic infos a car-owner should know..... at least.... about his car so that himself can troubleshoot or at least gauge the work that an acclaimed mechanic has done.

Example:
I had a very bad experience when I was starting out a couple of years ago, and I vowed not to patronize any body who calls himself a Nigerian Webhost.....

I had signed up with a webhosting company(Web4Africa) and for 1-whole year, can you imagine 12-solid continuous months, I couldn't install wordpress on this host. None of the softaculous provided scripts in Cpanel was installable and yet the owner of the company turned the blame on me.

All I wanted to install was either Wordpress or Joomla. Several mails were exchanged between myself and web4africa support, they didnt move 1-inch. Even their support guy got tired of me.

I made contact(phone calls and mail) with people on the wordpress.org forum and I got one of the wordpress staff to help me try install wordpress on my host. It didnt work. Web4Africa's boss(Niyi) refused to accept that there was a problem on his servers.

I went ahead, paid for a domain and hosting package from GoDaddy, installed wordpress, joomla, drupal, etc., the next day after being provided with my hosting/purchase login details. I uninstalled the scripts, re-installed all over again, again and again and yes it worked on GoDaddy everytime.

I prepared a mail with screenshots of my installations on GoDaddy, sent to Web4Africa. Its either the guy doesnt reply the mail or I had to send the same mail over and over again. No apology, nothing, he(Niyi of Web4africa) danced his way around his responsibility, w/o doing anything to resolve my complaints. When complaints via email wasnt getting a response, I started calling.... calling Ghana.

From the beginning of the subscription till the end of the year, I wasnt able to get wordpress running. Just wordpress, nothing more.

The same complaint ticket number I opened at the beginning of my subscription with Web4Africa continued for 1-whole year without a resolution.

Long story cut short, when it was time for my domain and hosting to expire, Niyi sent me a long mail thanking me for being a customer that is enjoying his services; informing me of my renewal date and threatening to delete my data(which data) if I dont renew the service.

You see, thats an indication of someone who was totally out of touch with his customers because if there was 1-customer he should know that particular year, it should have been me - the complainer.

What I deserved was a letter of apology for a poor-service year not a notice of renewal.

Thats how I got scammed by Web4Africa. I even made a report to the Nigerian Police and Ghanian Police.

I have tried using other Web hosts in Nigeria and I havent had a good experience that I can say is as good, sound and professional as what some foreign based hosting companies provide.

Ive moved on tho:

I decided to learn the ropes and run the whole 9-yards of webhosting, network security, server deployments, IP-routing etc., I determined to offer better services than what I found available in the Nigerian market. I delved into Windows Servers and Linux until I became a guru, now using it(Linux) fully at home and work. I set up test sites, installed all available scripts I found online, learned to pull their code apart and put it together again, and added my own custom code in-between.

I even wrote my own CMS on a smaller scale level. Now when I see codes written in PHP, C++, SQL, Java, Python, I understand, can relate. I know where the author is coming from / going to.

Maybe I could say the bad experience I had with Web4Africa was my rocket launcher.

The problem is that a lot of ppl are just interested in the business side of webhosting, not actually the technical.... when actually its the technical part that drives the business part.

This is why a lot of people run away from "Nigerian webhosts".

regards,
HK
Re: State Your Issues With Nigeria Webhost by hostkobo(m): 5:58pm On Jul 11, 2018
Hi guys

I am also writing a series of posts "WebHosting Review in Nigeria" http://www.techtuti.com/category/webhosting-review-nigeria/

regards
HK
Re: State Your Issues With Nigeria Webhost by SirLakes: 6:11pm On Jul 11, 2018
hostkobo:

HK


Well said wink
Re: State Your Issues With Nigeria Webhost by bedfordng(m): 7:32pm On Jul 11, 2018
one major issue with them is that they limit some php extension features on cpanel and also turn off their hosting at night. that is very bad.

most of them also don't support dns management features except you purchase it separately on domain purchase only.

web4africa.net has started charging for dns management features on their domain purchase and this is not cool. foreign host don't do this.

planning on transferring most of my domains from them and will stop recommending them for those using blogger blog as lots of blogger blog owners will not be happy when they find out that they charge extra for dns management.
Re: State Your Issues With Nigeria Webhost by Unseen(m): 7:51pm On Jul 11, 2018
hostkobo:


Hi there,

"Nigerian Webhost" is a big word, and often we throw it around in big ways that cause a lot of damage.

The problem is not the words "Nigerian Webhost". The problem is/are the Nigerians operating acclaimed webhosting companies.

A lot of times, someone with a little or even no-IT-knowledge decides to go into webhosting as a business. See, it is very easy to sign up as a reseller with a company abroad - just a couple of clicks. Its very easy to deploy a server. The question is after the deployment, what next.

Soon this Nigerian webhost will start rolling out services, packages, etc.....and potential customers will start paying.

By the time all is said and done, the Nigerian Webhost cannot provide SUPPORT to customers.

He/she knows next to nothing about webhosting services, he doesnt know about webhosting software, network security, he can't provide support to customers having issues with their purchased hosting packages; he isnt a deep hands-on technical person.

He doesnt even know when his servers have been compromized / hijacked by bots, viruses, etc..... or by even his own customers(who are more technical than himself (the Nigerian webhost).

Its like someone buying a car and yet he doesnt know how to drive. What will happen when his driver refuses to report to work.

Or like when a car owner doesnt know where the fuel tank is; when he doesn't know where oil gauges are, where the fuel pump is, where the alternator is. There are basic infos a car-owner should know..... at least.... about his car so that himself can troubleshoot or at least gauge the work that an acclaimed mechanic has done.

Example:
I had a very bad experience when I was starting out a couple of years ago, and I vowed not to patronize any body who calls himself a Nigerian Webhost.....

I had signed up with a webhosting company(Web4Africa) and for 1-whole year, can you imagine 12-solid continuous months, I couldn't install wordpress on this host. None of the softaculous provided scripts in Cpanel was installable and yet the owner of the company turned the blame on me.

All I wanted to install was either Wordpress or Joomla. Several mails were exchanged between myself and web4africa support, they didnt move 1-inch. Even their support guy got tired of me.

I made contact(phone calls and mail) with people on the wordpress.org forum and I got one of the wordpress staff to help me try install wordpress on my host. It didnt work. Web4Africa's boss(Niyi) refused to accept that there was a problem on his servers.

I went ahead, paid for a domain and hosting package from GoDaddy, installed wordpress, joomla, drupal, etc., the next day after being provided with my hosting/purchase login details. I uninstalled the scripts, re-installed all over again, again and again and yes it worked on GoDaddy everytime.

I prepared a mail with screenshots of my installations on GoDaddy, sent to Web4Africa. Its either the guy doesnt reply the mail or I had to send the same mail over and over again. No apology, nothing, he(Niyi of Web4africa) danced his way around his responsibility, w/o doing anything to resolve my complaints. When complaints via email wasnt getting a response, I started calling.... calling Ghana.

From the beginning of the subscription till the end of the year, I wasnt able to get wordpress running. Just wordpress, nothing more.

The same complaint ticket number I opened at the beginning of my subscription with Web4Africa continued for 1-whole year without a resolution.

Long story cut short, when it was time for my domain and hosting to expire, Niyi sent me a long mail thanking me for being a customer that is enjoying his services; informing me of my renewal date and threatening to delete my data(which data) if I dont renew the service.

You see, thats an indication of someone who was totally out of touch with his customers because if there was 1-customer he should know that particular year, it should have been me - the complainer.

What I deserved was a letter of apology for a poor-service year not a notice of renewal.

Thats how I got scammed by Web4Africa. I even made a report to the Nigerian Police and Ghanian Police.

I have tried using other Web hosts in Nigeria and I havent had a good experience that I can say is as good, sound and professional as what some foreign based hosting companies provide.

Ive moved on tho:

I decided to learn the ropes and run the whole 9-yards of webhosting, network security, server deployments, IP-routing etc., I determined to offer better services than what I found available in the Nigerian market. I delved into Windows Servers and Linux until I became a guru, now using it(Linux) fully at home and work. I set up test sites, installed all available scripts I found online, learned to pull their code apart and put it together again, and added my own custom code in-between.

I even wrote my own CMS on a smaller scale level. Now when I see codes written in PHP, C++, SQL, Java, Python, I understand, can relate. I know where the author is coming from / going to.

Maybe I could say the bad experience I had with Web4Africa was my rocket launcher.

The problem is that a lot of ppl are just interested in the business side of webhosting, not actually the technical.... when actually its the technical part that drives the business part.

This is why a lot of people run away from "Nigerian webhosts".

regards,
HK




Thanks. This is what I want to hear. Pure straight reason.

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