Many customers of the Fidelity Bank at Kola bus stop, Lagos, were shocked, yesterday, after the branch manager ordered the security guards to beat up two aggrieved customers for daring to complain about the poor service rendered to them.

According to one Olumide, who witnessed the incident, the customers were at the bank to lodge a complaint after the bank’s ATM failed to dispense cash to them and they were debited. .

He alleged that in the course of their rant, they insulted the bank over the manner in which the issue was being handled. The insult was said to have angered the manager who ordered their beating within the bank premises.

Watch video below

source :

https://www.made4naija.com/2018/08/fidelity-banks-manger-orders-the-beating-of-customers/

That you are aggrieved doesn't automatically give you the right to insult. That you are insulted doesn't automatically give you the right to order punishment. Customers 1 : 1 Branch Manager

What happened to 'The customer is always right' rule in business? Those guys should close their bank accounts with Fidelity bank and slam them a lawsuit for assault. In fact, if they do it rightly, they'll hammer from the lawsuit.

How can you call those senseless people who were meant to secure lives and property to beat up a disgruntled customer simply because your bank was insulted?

These guys should be on their way to financial breakthrough if they can obtain these pictures. Clear case of abuse, they need a human rights lawyer ASAP.

Sack him since he can't manage the situation.

Manger??

Worst bank you could ever imagine

Ha

Not a good way to treat your customer

Alubaje..

Aludojubole

Anafoloju

Alupa...

Na waoo

Welcome to Nigeria where everyone is Boss

get ready to be sacked

That was how I was beated too weaks ago

There was a country

That bank don enter. Lawyers wey dey find money?

As hungry lawyers go take locate those guys eh. Food for TORT.

Manager better resign or be sacked

Fidelity Bank, get ready to lose some money either through legal battle or through loss of customers.


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That's bank manager should be fired asap


No matter whatever they've done, she had absolutely no right!!!!!

Lol

See easy way of making money...... Sue the bank

Someone is about to loose his/her job. Who doubts me?
Village people don finally catch you.

Which kind manager be that, if you don't want insult then stay at home.


He needs to be sacked asap, he is a bad example.

Sue. There. Damn asss

SACK DON CATCH AM .......VILLAGE PEOPLE WOKE UP WITH HIS CASE THAT DAY.

nenergy:
That you are aggrieved doesn't automatically give you the right to insult. That you are insulted doesn't automatically give you the right to order punishment. Customers 1 : 1 Branch Manager

i dont get u

The bank begs u to bring for money for them to keep. When u now bring it they then refuse to give u back employing all manner of tricks. ATM will debit u and refuse to return your money, and u say they shouldnt complain Haba

Until I hear the other side of the story, because I don't believe these bloggers easily.

What level of insult would warrant a manager to order the beating of customers,... there is more to this

Please if this story is true ,l will need the clear pictures of those guys faces as well as their phone numbers: l need to stand in for them as their lawyer...looks like baba God wants to use this case to pick up my call. Somebody's @$$ is about to get sued for =N=1,000,000,000(we could settle out of court for #200M though)...."Baba God, ēminaâ fē wâ Rangee".

Money knocking on their door..
Hope they know how to open it.

Weaklings, I am sure these ones will be keyboard warriors that only know how to run their mouth online. How can your mate beat you up like a smallchild. I will send my lawyers to help your situation

There are always 3 sides to every story. The complainant's side, the defendant's, and the truth. No sane Branch Manager in his or her right mind would order security operatives to beat up a customer. In this age of social media? In this time when each bank is trying all it takes to retain that one customer? There is more to this story.