QUEENZHAIR
�STARTER GUIDE AND FAQ's�

With the information contained in this guide, you will know more about our brand, what exact quality hair you will get when buying from us and get answers to our  frequently asked questions.



FREQUENTLY ASKED QUESTIONS ABOUT QUEENZHAIR

Before starting your own virgin hair weave business, it is crucial that you are well informed when working with a major wholesale human hair supplier like Queenzhair.

We are considered a major dealer and hair distributor in Nigeria because we sell at factory price.

That's why have put together a bunch of the questions new clients always ask about starting their hair extension business.

Here are a compilation of issues and answers to help you make informative decisions about your bulk order to kick start your own hair business.




***FREQUENTLY ASKED QUESTIONS ***


Let’s go over some of those common questions we get asked by Clients regularly. Shall we?


1. Where is Queenzhair located?


Answer -
We have a Showroom/Hair sales outlet located at Shop 66 POWA Plaza Old Aba Road, Rumuogba, Port Harcourt, Rivers State. We are a Google verified business, so you can search for 'Queenzhair' on Google maps to assist you with directions to our Showroom in Port Harcourt, Rivers State, Nigeria.

The showroom caters to clients who visit us from all over Nigeria to transact with us face to face. There is nothing like physically meeting and shaking the hands of the people you do business with. You can touch & feel the hair extensions while going over our excellent pricing of the extensions.
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2.How much can I make as profit on each hair?


Answer - That is completely up to you! We do not set your prices. It’s your business and you know what your customers will pay for the hair. We sell at the factory /wholesale price price to you. It's up to you to fix your retail price to make some great profits!

It is recommended you sell with reasonable profit to avoid overpricing your goods and scaring potential customers away.

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3.What is the weight of the bundles?


Answer - All our wefted hair extension bundles have a weight of 100g.This is the standard weight for raw hairs.

For single drawn hairs, the standard is 300g which makes a full fix. For Raw Vietnamese hairs, the standard weight that can make a full fix is is 200g because it's equivalent to the 300g of single drawn hairs. Therefore, we sell our hairs per 200g and 300g.

Raw Vietnamese hairs which we deal on majorly, has more volume, density and more equal lenghts of hairs which is why 200g gives a full fix.
We sell extra 100g bundles upon request for clients who want extremely full fix.




4.What color are the hair bundles?


Answer - Most of our Raw Vietnamese hairs are a 1B or natural color unless otherwise specified as factory colored.

We have a rich collection of factory colored extensions.


5. Do you keep the weaves in stock ?
Answer -

Yes! Our Port Harcourt showroom/Sales outlet houses over 500 – hair bundles (per full fix) in stock at all times.

We supply hair to both large and small scale hair resellers. We receive incoming hair shipments from Vietnam up to twice a month to ensure we have all the hair extensions in stock for immediate delivery.

When it comes to wholesale hair weave, we are serious and well stocked!
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6.If I place my order now, when will it get to me?


Answer-Most orders are sent out the same day if ordered before 12pm using our logistics service partner DHL, which delivers Nationwide /Worldwide, to your doorstep in 24-72hrs, Monday through Friday.

Once your order has been shipped, you will receive a Message with the tracking number, to allow you track your parcel movement and view updates on the DHL website, until its delivered to you .

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The delivery time of orders hair will mostly be determined by two factors.
i. ) How far is the delivery location from Port Harcourt?
ii.) Is the weave being shipped to a small town with limited logistics?

Most clients in the Southern and, Eastern and Western cities close to Port Harcourt will receive their package the next day. Those in the North will likely recieve their orders within 48-72 hours after it was dispatched to DHL.



7.I want to start my hairline. How do I get started?


Answer - There are many answers to this question! The best thing you do before starting your brand of weave is to do extensive research.

We are however here to guide you as our distributor to get your brand off the ground quickly with the best wholesale hair weave prices, tutorials on the hair business and marketing tips.


7.Is Queenzhair a duly registered business name in Nigeria?


Answer - Yes we are registered under the Companies and Allied Matters Act and was issued a certificate of registration of business name to that effect. Our Business is registered as "QUEENEF GLOBAL VENTURES ", the registration number is - 2504688. Do well to verify from the Corporate Affairs commission website to know more about us.

We are also a Google verified business. That is why Queenzhair is listed on Google as a Hair extensions supplier. Our showroom location is also featured on Google worldwide maps.

8.How long does Queenzhair weaves last?


Answer - We take great pride in our weave quality and it is 100% guaranteed.

We sell Raw Unprocessed Human hairs(sourced directly from Vietnam). It is the purest and highest quality of hair in the world right now.

It has been shown to last for 3-5 years (with proper maintenance). Also all Queenzhair Raw Vietnamese hair extensions are covered by a valid warranty.

It is however subject to the condition that Queenzhair shall be under no liability in respect of any defect arising from fair wear and tear after years of reusing, wilful damage caused by negligenc or failure to follow proper care instructions for the hair type, misuse, alteration by cutting the weft or treatments without consulting Queenzhair or a Professional hair laundry for proper guidance.

Therefore, Queenzhair weaves can be used for even more than the specified years, it really depends on proper care. We have a lot clients who have installed their Queenzhair weave multiple times, and they tell us the hairs can last a lifetime.

Always endeavor to ask us for guidance on how each hair can be properly cared for to ensure maximum usage of our weaves by your or your Clients to avoid voiding your warranty.

If there be any defect in the hair quality (which rarely happens) and it's verified to be a factory defect which makes the hair shed or tangle,you don't have anything to fear.

Let us know about the issue and send clear pictures to verify your claim . We have a good quality assurance system in place that would address the issue fairly.


9.How will I be compensated when a weave bought from you has a factory defect?
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Answer- In the rare occurrence of a product defect, our policies are as follows:

1.Client should contact us on WhatsApp with +2349050968121 and notify us of their issues or concerns.

The hair must be snapped in daylight so we can access the issue viewing a clear photo of the hair. Videos or pictures can be sent as evidence to support your claims.

We will further request that the hair be shipped back to us for proper investigation of the issue.


. Note that any of the following acts that wasn't professionally done or done using products that were not recommended by Queenzhair, voids the warranty-
1.Washing with harsh shampoos containing sulphates and alcohol.
2.Coloring done by an inexperienced colorist using substandard hair dyes.
3. Cutting or splitting the hair weft during fixing
4.Applying all sorts of hair products on the hair .Please note that our raw Vietnamese hairs are best cared for using Original Moroccan Argan oil/serum to keep its Lustre and bounce.
5.wilful negligence to properly care for the hair by brushing daily and not using all sorts of hair oils on it.

All of the above, VOIDS THE PRODUCT DEFECT WARRANTY POLICY, as treating the hair in these ways without guidance from us can damage the weave.In that case, you won't be compensated by Queenzhair.
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On the other hand, if our showroom successfully verifies and agrees that the product is defective in any way not caused by an action that voids the warranty, Queenzhair will then exchange, replace the product or issue a refund.

To log a complaint regarding a Queenzhair product please contact us via whatsapp on 09050968121.
The next step is to have the hair shipped to our Port Harcourt showroom (if the issue requires it). That's where we will investigate the cause of the hair defect.

If it's deduced to be caused by poor maintenance or use of bad hair products (with silicon and sulphate), we won't be liable to offer any monetary compensation . We can however treat it for a fee using our hair laundry service to revive the hair bundles to a better state.
On the other hand, where the issue is one caused by a processing error by the hair factory , we would treat the hair and also make a refund ranging from 25-45% of the purchase price as a way of monetary compensation in addition to the client keeping the hair.
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The monetary compensation is just our small way of saying we care about the quality we sell, as well as Client satisfaction,and apologizes for any inconveniences the issue with the hair may have caused you or your client.



10.Is the Queenzhair brand logo on the products I order?


Answer-Nope! All our hairs, wigs and Hair products shipped to Clients who reaelldoes not include our branding.


11.Can I have my own hair weave brand?
Answer -


Of course yes!


12.How long have you been in the business?

We first got started in 2012, on a small scale. We officially started selling in large commercial quantities in 2016.

Just like any business, it was a struggle in the beginning.We have made business mistakes and learnt from them. Now we are very experienced and knowledgeable in the business due to years of experience.

We now have clients all over the World who are loyal to our brand because of our amazing customer service, wholesale /factory pricing and top notch hair quality.


13.How come you sell at wholesale prices?


Answer-

We can afford to sell at Factory /wholesale price because are major importers of original Vietnamese Unprocessed hairs, directly from our Vietnam Partner factory.

You can also request for our current price list for easy reference prior to your order.

14.How often do you get new products?

Answer - We offer new hair weaves designs monthly. We have partnered with factories in Vietnam that produces new hair designs for us on demand.

Most hair designs are made exclusively for Queenzhair. There are always new designs of top notch quality hairs to choose from at the best prices possible.



15.How to Become a Hair Weave Distributor/Reseller?


Answer - It’s easier than you think with Queenzhair !
You can instantly become weave distributor by buying hairs from us. We sell Raw Unprocessed Vietnamese Human hairs, Closures, wigs and hair care accessories.

You can start by buying even one hair. Our MOQ(minimum order quantity) is low to make our hairs accessible to everyone interested in hair business.

If your business is in a large scale, you can start by buying hairs worth N100, 000 upwards, to allow you have more than one hair to sell to your customers.

16.Where can I find you on Social Media?


Answer- Everywhere! We are huge fans of Social Media.
We are on-
Google - Queenzhair
Instagram - @queenzhairandwigs
Facebook - Queenzhair

17.Can you help with Marketing?
Answer - We currently work one-on-one with clients who buy in bulk to resell by training them to suceed in the business.



18.Is the hair weave industry oversaturated?
Answer-

We get this question all the time! Every great industry is going to have competition and being a hair weave distributor is no different.

As many entrepreneurs that are coming into the hair industry, so are many also leaving the same day. With a good Hair dealer like Queenzhair who sells at Factory price , hard-work, sound marketing, customer service and high quality weaves;success in the business won't be far-fetched.

Imagine If Rihanna decided not to launch her makeup line "Fentybeauty" because "everybody has a makeup line". She wouldn't have made $72 million within a month of its launch. She didn't make that because it's a celebrity owned business, Afterall other celebrities own makeup and cosmetic lines, so how is she different? . She believed in herself, put in work, pursued her dreams and bam! it paid off big time ! Bottom line, Listen to your gut instincts, do your due diligence about the business, play your own part by being serious with it.Trust me when I say God will create a market for you.



19.Do you sell cheapsynthetic hair or wigs?

Answer - I am sorry we do not sell synthetic, packet or processed weaves . We sell Raw 100% human hair weaves.

However, we sell really affordable low grade human hair and Kanekalon fibre wigs with price starting from N4,500.




20.How many bundles or gram makes a full fix?
Answer. It will depend on the type and length of the weave. For raw hairs of lengths 10″ – 16″ you can comfortably use just two bundles(200g).

For lengths 18″ – 24″ we recommend three bundles(300g).

Over 24″ you will want to use four bundles(400g)

.For raw Vietnamese hair, as the hair weave gets longer, the wefts are smaller (at the head) , and you will need additional bundles for a really full sew-in.


21.I am convinced about joining the Queenzhair Wholesale team, how do I order and get my goods?


Answer-The decision to come under our team is one that your future self will thank you forl

Our prices are wholesale/factory price which allows you to make good profits. The quality of hair we sell is exceptionally high which would automatically bring quick sales and referrals to you when people see thw top notch quality.

To start your hair business with us, the first step is contacting our C. E. O via whatsapp on 09050968121 to discuss the wholesale options/packages available.

Once you have made up your mind on your budget and hairs to get, we would then tailor a package specifically for you based on your weave preferences and budget.

From there on, you can now decide if you would be buying online or come down to our Port Harcourt show room to pick up your orders.

We sell to Clients in U. K, U. S. A, Dubai, Ghana, South Africa etc. Have no fear, your goods will be delivered to you anywhere you are in the world.
We ship with DHL, our official Logistics Partner and our shipping rates are very affordable.



FINAL WORDS....

We are a  Leading Wholesale price hair extension supplier  that serves more than 1000 clients per year.


We do  hope we can have you on our wholesale team, because Queenzhair is poised to equip every reseller to succeed greatly in the business.

Our hairs have been tried and tested by many all over the world..We have great reviews on Google by our clients.

You have the privilege of enjoying huge savings with our wholesale hair weave pricing as well as guidance in the business!

I hope we answered most of your questions related to working with us in the booming hair weave business?


If you have any additional questions, please feel free to contact us for clarification.

We look forward to doing business with you.....


Sincerely,

Mrs. Favour Nwaka
CEO, Queenzhair

For more info, visit -
Instagram - @queenzhairandwigs
Facebook - queenzhair
Website - https://queenzhair.business.site
Product Catalog - *QUEENZHAIR CATALOG*
https://quicksell.co/s/queenzhair-/queenzhair-catalog/toq
WhatsApp - 09050968121
Showroom Address - Shop 66 POWA Plaza beside Mini okoro Police post old Aba road Rumougba Port Harcourt.

queenfav:
For more info, visit -
Instagram - @queenzhairandwigs
Facebook - queenzhair
Website - https://queenzhair.business.site
Product Catalog - *QUEENZHAIR CATALOG*
https://quicksell.co/s/queenzhair-/queenzhair-catalog/toq
WhatsApp - 09050968121
Showroom Address - Shop 66 POWA Plaza beside Mini okoro Police post old Aba road Rumougba Port Harcourt.

Hi! Is your IG page still functional? Queenzhairandwigs isn't bringing forth any result.

Juliearth:




Hi! Is your IG page still functional? Queenzhairandwigs isn't bringing forth any result.

Hello ma, our IG page is functional. Please use the link below. Thanks a lot..

http://www.instagram.com/queenzhairandwigs

queenfav:
Hello ma, our IG page is functional. Please use the link below. Thanks a lot..

http://www.instagram.com/queenzhairandwigs

It's saying user not found.

Juliearth:



It's saying user not found.

really, maybe it's a glitch on your end. Here's screenshots i just took now.
Why not try a Google search with "queenzhairandwigs instagram"?

queenfav:
really, maybe it's a glitch on your end. Here's screenshots i just took now.
Why not try a Google search with "queenzhairandwigs instagram"?

OK, would do just that.

Juliearth:



OK, would do just that.

Madam, have u been able to access the page now? If no, please give me a call or send whatsapp message on 09050968121. Sorry for the hassles. Thanks

I am interested

Are you planning to start human hair business or you are already into it but want to grow your business and make more money?

It will interest you to know that Succeeding in hair business goes beyond buying hair factory contact or having millions to stock up hairs for sale!

Don't miss this life changing Masterclass hosted by the CEO of Queenzhair,who has successfully been into Hair business for 10 years,with over 200 Resellers in Nigeria and other Countries in the World.

COURSE OUTLINE:

⭐Introduction to hair business and the industry.
⭐Understanding different hair terms, quality,origin, and textures.
⭐Exposing myths and secrets hair vendors don't want you to know.
⭐How to start and grow your hair business from scratch.
⭐How to identify both real and fake human hairs.
⭐How to sell human hair with zero Capital via dropshipping.
⭐How to penetrate the saturated business of selling human hair.
⭐How to run an organized and well structured hair business.
⭐How to source for human hairs locally and internationally.
⭐Hair business marketing strategies for online & offline sales.
⭐How to fix your human hair selling price to make good profit.
⭐How to interact with Hair Suppliers to avoid being cheated.
⭐How to get new customers and retain them for life.
⭐Social media marketing apps and tips to grow an online hair brand.
⭐Human hair care routine, styling and recommended products.

This class is going to be LOADED with Valuable information you need to grow your hair business.I will teach you all the strategies I used in building my brand from scratch, to the level where it is today regardless of my competition.

My lectures are well detailed,very easy to understand and structured in a way you can Register and start learning the business at your own pace.

*BONUS: You will be on Queenzhair business Mentorship group for 1 month, to allow you ask me questions on any hair business challenges you may have*

FEE :N20000

DURATION : 2 WEEKS

VENUE: TELEGRAM
To register,send a WhatsApp message to us on 09050968121.