The Nigerian Communication Commission, says it will impose appropriate sanctions on any telecom operator that allows the illegal masking of international calls.

Call masking refers to termination of international calls with local telephone numbers displayed on a receiver’s phone screen.

Alhaji Ismail Adedigba, Deputy Director, Consumer Affairs Bureau of NCC told News Agency of Nigeria in Yenagoa on Friday that the trend was illegal and fraudulent.

“NCC is focused on the protection of consumers in the telecommunications space in Nigeria and the development of the sector over the years has thrown up contemporary challenges in the industry like call masking.

“We have outlawed it and we encourage subscribers who receive international calls with local numbers showing on their phone screens to report to us in NCC by calling our toll free number 622.

“Calls to 622, are at no cost, we expect them to give us the number displayed so that we can trace the erring operator for appropriate regulatory sanctions.

“Our regulatory mandate includes consumer protection and to shield them from market exploitation and fraud,” Adedigba said.


He said that the NCC was working to acquire appropriate technologies to nip call masking in the bud rather than rely on subscribers reports.

On the limited telephone coverage of telephone services in remote areas, Adedigba said NCC was developing “local roaming” among operators to make telephone service available to subscribers across the networks.

Adedigba who spoke to NAN shortly after NCC’s 98th Consumer Engagement Programme in Yenagoa, noted that following feedback from the session, the commission has urged operators to improve quality of service in Bayelsa.

“Our Consumer Engagement on Thursday in Yenagoa was very fruitful and we felt the pulse of telecommunications subscribers and the challenges facing operators in view of the difficult terrain of the state.

“We got useful suggestions from the subscribers and advised the service providers to take the feedback seriously.

“On our part, we also engage in data collection from all the participants and we shall analyse the data to guide our policy formulation,” he said.

http://www.akelicious.net/2018/09/ncc-to-sanction-telecom-operators-for.html

All of dem are guilty .. I don't know why I'll receive an international call and d ntwrks will decide to display a local number for me

MexxIT:
All of dem are guilty .. I don't know why I'll receive an international call and d ntwrks will decide to display a local number for me

I swear..

Most things about Nigeria is fraud today government is the worst.

its annoying & crazy! I hate that call masking like mad! its crazy especially if you do business with foreign partners you will understand reason why am very furious right now!

mercyway:
its annoying

How is it annoying?

Nigeria is filled with a corrupt workforce! Why mask international calls?

Call masking.....

Foolish people that have used their services to tag people liars.

I can't remember the number of times people have doubted if u still abroad or back home.
You just keep explaining urself call after calls. "I'm not back home it's the Nigerian stupid telecoms" all the time.

RurouniKenshin:
How is it annoying?

do you do business outside Nigeria? do you normally receives call from overseas?

MexxIT:
All of dem are guilty .. I don't know why I'll receive an international call and d ntwrks will decide to display a local number for me

because they consider us being local, such things can not happen in a well organized country

Still try trying to understand what they gain from this act

NCC forming to be working yet same old story

wow, thats very good





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You first.

mercyway:

do you do business outside Nigeria? do you normally receives call from overseas?

Typical. Answering a question with a question.

whats the purpose of that?

Hmmm.. Abeg, let me report MTN First.

Each time , I receive a call from my mum abroad, it's usually with different numbers... So tey anytime I miss a call from an unknown number...
I would be think it's her call.

But I just realised that her call yesterday wasn't masked...

Let me wait and observe, before I report.

NCC should move on, skype, whatsapp ,etc are doing away with geo location. the world have gone digital.

WHAT HAPPENS WHEN THE CALLER DECIDED TO HIDE HIS IDENTITY

fire line.

Nothing worst than you not knowing the call you were expecting came but instead you see a local number with the name kazeem.

ajayiopy:
WHAT HAPPENS WHEN THE CALLER DECIDED TO HIDE HIS IDENTITY

I guess, that's different case.

This one is an intentional act by the network providers to block the calling nunber

RurouniKenshin:
Typical. Answering a question with a question.

How would you feel when a foreign company called you with a number but your phone is shoeing a Nigerian number? I had business deal with a Nigerian in USA, the woman called me with her number but I was asking her who she is, imagine that? if nor that I quickly recognize her voice when she sounds embarrassed for asking who she is and I explained what really happens, it would have caused me a lot. That why I asked if you do receive Intl calls

most especially MTN MTN MTN MTN

Sirpaul:
most especially MTN MTN MTN MTN

the most useless network. German company call me 2 times with the same foreign number but mtn displayed different 2 local numbers each time.