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NCC Urges Telcos To Be Fair On Calls, Data Charges - Phones - Nairaland

Nairaland Forum / Science/Technology / Phones / NCC Urges Telcos To Be Fair On Calls, Data Charges (5713 Views)

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NCC Urges Telcos To Be Fair On Calls, Data Charges by akelicious(m): 5:43am On Sep 26, 2018
Nigeria Communications Commission (NCC) has charged telecommunication service providers to adhere to certain key performance indicators it has set for improved service delivery.

The zonal controller in Enugu State, Emilia Nwokoro, stated this at the third episode of this year’s Consumer Conversation Forum (CCF) in Anambra State.
According to her, NCC has set more parameters in dealing with service issues, particularly with respect to call drop rates, call completion rates, data services, charges and other poor network quality-related issues.

Nwokoro pointed out that last May, NCC directed service providers to desist from forceful/automatic renewal of data services and activation/subscription to data and value-added services without prior consent of subscribers in form of a clear request by a subscriber via short message service (SMS), Unstructured Supplementary Service Data (USSD) or e-mail.

She added that NCC, to protect consumers from the menace of unsolicited text messages/calls, directed all mobile network operators to dedicate a short code ‘2442’ to enable consumers make informed decision on what messages they wish to receive.“The 2442 ‘Do-Not-Disturb’ short code is activated for consumers who wish to stop unsolicited text messages and voice calls.

“Sending ‘STOP’ to 2442 would activate the full ‘Do Not Disturb’ service that would prevent any unsolicited text message, while sending ‘HELP’ to 2442 would send a list of codes that would allow a customer make an informed choice on the category of message to receive. Twenty-four hours has been allowed for the consumer’s specific choice to become effective,” she noted.

https://www.akelicious.net/2018/09/ncc-urges-telcos-to-be-fair-on-calls.html

3 Likes 1 Share

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by questechie: 5:58am On Sep 26, 2018
Will EmtyHen hear this one

12 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Ejadike(m): 6:14am On Sep 26, 2018
They should give them strict sanctions jare..

9 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by princemillla(m): 7:29am On Sep 26, 2018
Are they trying to be relevant

This is looking more like an advice born out of fear of monthly pocket allocation being shut out.

Ncc is supposed to monitor and impose fine on isp and not giving coward advice

17 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by hardeycute: 7:36am On Sep 26, 2018
Urges? This is a new low on the side of NCC


Do someone need to tell them how regulators in other countries protects the consumers? I can't catch a break from airtel's unsolicited deductions

8 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Ay77(m): 7:36am On Sep 26, 2018
I don't even know NCC still exio
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Ay77(m): 7:37am On Sep 26, 2018
I don't even know NCC still exist
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Eaugusta(f): 7:37am On Sep 26, 2018
I guess they are only trying to be relevant
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Amakavula: 7:41am On Sep 26, 2018
Nigeria is a deadbeat country
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by leo047: 7:41am On Sep 26, 2018
useless NCC,when i will subscribe for monthly package like 4 times in one month.....mtcheeww

7 Likes 1 Share

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by sojayy(m): 7:44am On Sep 26, 2018
All these people don chop dodo dem no fit talk ododo ! Urges my foot, instead of strict order and sanction.

2 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by ipobarecriminals: 7:45am On Sep 26, 2018
undecided shebi nah dat useless, phat Elephant minister encouraged dem to increased data price b4.
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by hisgrace090: 7:47am On Sep 26, 2018
This one is just mouth service, ncc know what they're doing.

Chop and closs mouth continues.
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Pavore9: 7:47am On Sep 26, 2018
hardeycute:
Urges? This is a new low on the side of NCC


Do someone need to tell them how regulators in other countries protects the consumers? I can't catch a break from airtel's unsolicited deductions

Ironically in Kenya, Airtel is very generous! cheesy

For a monthly subscription of N3,500, one gets 6GB of data, 6hrs and 40 mins of call across all network, 2000 sns and a FREE extra 100MB for Whatsapp which one gets to rollover to the next month.

9 Likes 1 Share

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by hisgrace090: 7:49am On Sep 26, 2018
Pavore9:


Ironically in Kenya, Airtel is very generous! cheesy

For a monthly subscription of N3,500, one gets 6GB of data, 6hrs and 40 mins of call across all network, 2000 sns and a FREE extra 100MB for Whatsapp.




Only in a sane society.
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by wristbangle(m): 7:52am On Sep 26, 2018
I don't know if it's because the Minister of Communication is facing certificate trial is the reason for this mediocre and shabby consent NCC is given to service providers.

Regulatory bodies in other countries would have imposed fine for service providers flouting the law but corruption has damaged this one here making it difficult for them to act.

1 Like

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by DopeTech(m): 7:53am On Sep 26, 2018
MTN has already taken effect on it, I experienced it from yesterday.

2 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by mamaafrik(m): 7:59am On Sep 26, 2018
what a great word from an ugly vulture......,didirin n din robo,you sanction not plea
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Realname: 7:59am On Sep 26, 2018
princemillla:
Are they trying to be relevant

This is looking more like an advice born out of fear of monthly pocket allocation being shut out.

Ncc is supposed to monitor and impose fine on isp and not giving coward advice

It's a joke

It's as if they are scared to issue an instruction

Sad indeed

Nigerians.are their own worst enemies

1 Like 1 Share

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by madridguy(m): 8:08am On Sep 26, 2018
Sincerely this commission are not helping Nigerians in any way. Our service provider have been over changing us through Data for close to 3 months now and I've call severally with no change.
Imagine person using 8 Gig in 2 weeks. I'm not into downloading, no watching youtube.
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by gbaskiboy(m): 8:09am On Sep 26, 2018
They should talk to Globacom 'The grand masters of data' to improve on their rickety data services
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by evans4luv(m): 8:10am On Sep 26, 2018
lol! No be empty hen u dey tell dis one
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by shemite: 8:16am On Sep 26, 2018
Is it not this same NCC that tell this people to increase their data charges in other for SMILE and SPECTRANET to enjoy our money

4 Likes

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by TheKingIsHere: 8:17am On Sep 26, 2018
The same NCC will sanction teleco companies for making data cheap
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Nobody: 8:20am On Sep 26, 2018
gbaskiboy:
They should talk to Globacom 'The grand masters of data' to improve on their rickety data services
Glo is location specific.



Im enjoying dem here
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by naijacentric(m): 8:31am On Sep 26, 2018
Scam scam ncc is working hand in hand with dem dey are all thieves

1 Like

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by neomatrix1027(m): 8:32am On Sep 26, 2018
.
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by taiwoseptember9: 8:34am On Sep 26, 2018
this is a good one,
Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by skywalker240(m): 8:44am On Sep 26, 2018
grin

Same NCC was talking about data increment Few months back. grin

Telecos oh,...NCC,...Oh,...that fat idiot minister oh.... The sleeping governor oh,.... The lifeless APC Govt oh,.... Wizkid money hungry hoes oh,.... Linda ikeji and her enemies oh,... Bobrisky and nina oh,.... FRSC Oh,.... Bet9ja oh,.... Mourinho oh,..... The lifeless dullard oh,...nairaland mod that pushed this topic oh. All of Una de CRAZE.
PERIOD!
you people just want to spoil my day
Continue smoking my weed, and let nobody mention me.

1 Like

Re: NCC Urges Telcos To Be Fair On Calls, Data Charges by Budex40(m): 9:05am On Sep 26, 2018
It is well jare grin

For cheap data, pm me or check my sig

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