www.irecharge.com.ng


Infostrategy Technology Nigeria
Lagos

Infostrategy Technology Nigeria Limited is an Information, Communication and Software Technology firm incorporated in Nigeria and the United Kingdom. Founded in 2000 and reconstituted in 2002, we operate with a burning passion to transform the technological terrain of Africa by delivering value to clients through innovative and effective leverage of cutting-edge technology solutions. We have several innovative products to our name, the latest being iRecharge; the seamless Online Bills Payments Platform iRecharge for making bills payments at your convenience. Visit www.irecharge.com.ng for more.

We are recruiting to fill the positions below:

Position: Female Business Development Executive Job
Location: Abuja
Job Purpose Applicants shall be responsible for the revenue growth of the company’s products and services as well as developing and adopting effective sales strategies to deliver profitable revenue streams through engagement with both external and internal stakeholders

Responsibilities Effectively communicate and follow through with client requests Maintain and update comprehensive customer database

Consistently identify value to our customers by leveraging the various resources within the company Proffer possible strategies/ways to improve sales and relating to customers

Achieve and surpass assigned monthly sales targets Identify, initiate and convert leads for the company Organize and facilitate Interactive sessions Identify key opportunities outside of the company’s existing network and appropriately position the company to capture the business and revenue streams Applicant Must be Able to.. Achieve and surpass assigned monthly sales targets Maintain and update comprehensive customer database

2.) Customer Service Representative (Call Center)

Job TypeFull Time
QualificationBA/BSc/HND
Experience 3 years
LocationAbuja
Job Field Customer Care

Reference Code: IST/ABJ/014

Department: Customer Service

Reports to: Team Lead Customer Service

SUMMARY

Under the supervision of the Team Lead, the Customer Service Representative is responsible for telemarketing, responding to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services.

ESSENTIAL DUTIES AND RESPONSIBLITES

Answering phones from customers professionally and responding to customer inquiries and complaints.
Identifies prospects by reading directories and other prepared listings
Researching required information using available resources.
Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies

SKILLS AND COMPETENCIES

First Degree in communications or related field
Must have at least 3 years relevant experience in a call center
Must be available for a 24/7 Shift work schedule
Must be customer eccentric

Method of Application

Candidates should submit Cover Letter and CVs as A SINGLE WORD DOCUMENT to recruitments@istrategytech.com

THE SUBJECT OF THE MAIL SHOULD BE THE JOB TITLE- JOB CODE.
Only shortlisted candidates will be contacted.

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