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Phone Bought From Jumia But Not Working After Few Months - Phones - Nairaland

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Phone Bought From Jumia But Not Working After Few Months by stuffs4me(m): 11:07am On Nov 20, 2018
Good morning house. I need advice on a phone I bought from Jumia in June, 2018. The phone has not been working properly few months after I bought it.

Its problem range from
1) Back flashlight not working
2) Going off without me touching it
3) I cant transfer files to/from laptop using USB cable
4) Not charging
5) Finaly Going off completely

I contacted Jumia via email about two months ago about returning the Phone and I was told I cant return the Phone The Phone make is Oukitel k3
Pls what can i do as I beleive my waranty has not expired. Thanks
Re: Phone Bought From Jumia But Not Working After Few Months by skyhighweb(m): 3:21pm On Nov 20, 2018
I want to buy Nokia 6 2018 i will simply walk into a store n get 1.

today i saw 1 for 70k black friday special, all dats going tru my head is that someone returned it and dey decided to do black friday with it, cause Nigerians dont sell things cheap for nothing.

wel for ur case d pone is a sub standard pone not guaranteed to last that long.

4 Likes

Re: Phone Bought From Jumia But Not Working After Few Months by ddjay: 3:41pm On Nov 20, 2018
skyhighweb:
I want to buy Nokia 6 2018 i will simply walk into a store n get 1.

today i saw 1 for 70k black friday special, all dats going tru my head is that someone returned it and dey decided to do black friday with it, cause Nigerians dont sell things cheap for nothing.

wel for ur case d pone is a sub standard pone not guaranteed to last that long.

exactly, thats the truth about black friday the jumia/konga way.they gather all faulty or returned items for black friday

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Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 3:52pm On Nov 20, 2018
stuffs4me:
Good morning house. I need advice on a phone I bought from Jumia in June, 2018. The phone has not been working properly few months after I bought it.

Its problem range from
1) Back flashlight not working
2) Going off without me touching it
3) I cant transfer files to/from laptop using USB cable
4) Not charging
5) Finaly Going off completely

I contacted Jumia via email about two months ago about returning the Phone and I was told I cant return the Phone The Phone make is Oukitel k3
Pls what can i do as I beleive my waranty has not expired. Thanks
let me guess the phone went dead av told people to desist from buying oukitel.

https://www.nairaland.com/4702881/oukitel-discussion-thread
if u had seen my earlier thread here u would dodge a bullet sorry bro

1 Like

Re: Phone Bought From Jumia But Not Working After Few Months by skyhighweb(m): 3:56pm On Nov 20, 2018
stuffs4me:
Good morning house. I need advice on a phone I bought from Jumia in June, 2018. The phone has not been working properly few months after I bought it.

Its problem range from
1) Back flashlight not working
2) Going off without me touching it
3) I cant transfer files to/from laptop using USB cable
4) Not charging
5) Finaly Going off completely

I contacted Jumia via email about two months ago about returning the Phone and I was told I cant return the Phone The Phone make is Oukitel k3
Pls what can i do as I beleive my waranty has not expired. Thanks

I have a clean honor 5c no issue selling for 50k pm me
Re: Phone Bought From Jumia But Not Working After Few Months by zeus9634: 7:00pm On Nov 20, 2018
Jumia and inferior things lol, visit my profile on here I have good phones for sale joor
Re: Phone Bought From Jumia But Not Working After Few Months by seye2(m): 7:25pm On Nov 20, 2018
Some years back, i order for 2phones, so dey delivered d phones which i checked properly but d following day one of d phone wipe off which happen to be screen problem.... B4 my money was returned it took up to a month b4 my money was returned...
Re: Phone Bought From Jumia But Not Working After Few Months by stuffs4me(m): 8:31pm On Nov 20, 2018
Sunkyphil:
let me guess the phone went dead av told people to desist from buying oukitel.

https://www.nairaland.com/4702881/oukitel-discussion-thread
if u had seen my earlier thread here u would dodge a bullet sorry bro

I bought the phone just before this thread was created. I feel bad because the money was hard earned money. I wish I had seen a thread like this, I would have ran away from Oukitel.

My biggest issue is to find a way to claim my waranty or somhow get the phone fixed.
Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 9:46pm On Nov 20, 2018
stuffs4me:


I bought the phone just before this thread was created. I feel bad because the money was hard earned money. I wish I had seen a thread like this, I would have ran away from Oukitel.

My biggest issue is to find a way to claim my waranty or somhow get the phone fixed.
jumia only gives 7days warranty for return of defective phone
Re: Phone Bought From Jumia But Not Working After Few Months by gogeekish(m): 9:54pm On Nov 20, 2018
zeus9634:
Jumia and inferior things lol, visit my profile on here I have good phones for sale joor
Very wrong statement. It is what you want you get. Cheap things gives short duration. That's just it.

I have bought iPhone 8 for a customer from Jumia. Still working well for him. Will I come here and say Jumia and fake things?

People (especially we Nigerians) love going for fake things because it is cheap.

Even as cheap as it goes.. We still price it further.

@Op..
The item might be sold to you by Jumia Global. This mean it will stress the hell out of you because the phone was sent to you from oversea. Returning it will also move the phone back to oversea too.

Save some cash, buy Xiaomi!

1 Like

Re: Phone Bought From Jumia But Not Working After Few Months by stuffs4me(m): 2:17pm On Nov 23, 2018
gogeekish:
Very wrong statement. It is what you want you get. Cheap things gives short duration. That's just it.

I have bought iPhone 8 for a customer from Jumia. Still working well for him. Will I come here and say Jumia and fake things?

People (especially we Nigerians) love going for fake things because it is cheap.

Even as cheap as it goes.. We still price it further.

@Op..
The item might be sold to you by Jumia Global. This mean it will stress the hell out of you because the phone was sent to you from oversea. Returning it will also move the phone back to oversea too.

Save some cash, buy Xiaomi!

The item (Oukitel K3 phone) was not sold by Jumia Global and I made sure it had waranty as Jumia Global does not offer waranty. My main issue is to get the customer care center address so that I can send the phone to them for fixing.
Re: Phone Bought From Jumia But Not Working After Few Months by Nobody: 3:19pm On Nov 23, 2018
Jumia is a scam.. Short and simple

1 Like

Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 1:31am On Nov 24, 2018
Sunkyphil:
let me guess the phone went dead av told people to desist from buying oukitel.

https://www.nairaland.com/4702881/oukitel-discussion-thread
if u had seen my earlier thread here u would dodge a bullet sorry bro
Please advise me. Which "china" phone is durable and reliable. When i say china phone im referring to the likes of oukittel, xiaomi, elephone etc. I don't want to jam any bullet!
Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 5:03am On Nov 24, 2018
Bobbybube:

Please advise me. Which "china" phone is durable and reliable. When i say china phone im referring to the likes of oukittel, xiaomi, elephone etc. I don't want to jam any bullet!
go for xiaomi na im i dey use now, wats ur budget like
Re: Phone Bought From Jumia But Not Working After Few Months by Olodo24: 5:41am On Nov 24, 2018
skyhighweb:
I want to buy Nokia 6 2018 i will simply walk into a store n get 1.

today i saw 1 for 70k black friday special, all dats going tru my head is that someone returned it and dey decided to do black friday with it, cause Nigerians dont sell things cheap for nothing.

wel for ur case d pone is a sub standard pone not guaranteed to last that long.

no matter how bad it is, it should be able to last up to a year na. As for black Friday, you're so right
Re: Phone Bought From Jumia But Not Working After Few Months by Nobody: 6:52am On Nov 24, 2018
skyhighweb:
I want to buy Nokia 6 2018 i will simply walk into a store n get 1.

today i saw 1 for 70k black friday special, all dats going tru my head is that someone returned it and dey decided to do black friday with it, cause Nigerians dont sell things cheap for nothing.

wel for ur case d pone is a sub standard pone not guaranteed to last that long.

Hmmm
Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 12:26am On Nov 25, 2018
Sunkyphil:
go for xiaomi na im i dey use now, wats ur budget like
More like 50k. I can go up to 55 if necessary.
Which of their products should i go for? I need something with great battery and great camera.
Re: Phone Bought From Jumia But Not Working After Few Months by Wizywiz(m): 12:50am On Nov 25, 2018
How can u have a budget of 50-55 k for a phone and opt for buying chinkosss with strange names wen there are better known options from well recognized brands.. Don't come and cry here ooo.. I don tell u

1 Like

Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 5:45am On Nov 25, 2018
Bobbybube:

More like 50k. I can go up to 55 if necessary.
Which of their products should i go for? I need something with great battery and great camera.
redmi 5plus is ur best bet dats wat am using atm
Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 11:45pm On Nov 26, 2018
Sunkyphil:
redmi 5plus is ur best bet dats wat am using atm

I'll like to discuss privately with you. Abeg drop ur digits.
Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 4:31am On Nov 27, 2018
Bobbybube:

I'll like to discuss privately with you. Abeg drop ur digits.
Re: Phone Bought From Jumia But Not Working After Few Months by Gptech(m): 8:10am On Nov 27, 2018
Sunkyphil:
redmi 5plus is ur best bet dats wat am using atm
That money go buy Redmi note 5 na, d real deal.
Re: Phone Bought From Jumia But Not Working After Few Months by Sunkyphil(m): 8:24am On Nov 27, 2018
Gptech:

That money go buy Redmi note 5 na, d real deal.
cool
Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 10:12pm On Nov 28, 2018
Gptech:

That money go buy Redmi note 5 na, d real deal.
Where will i get it for that price? Its above 65k on jumia
Re: Phone Bought From Jumia But Not Working After Few Months by Gptech(m): 10:16pm On Nov 28, 2018
Bobbybube:

Where will i get it for that price? Its above 65k on jumia
Of course from AliExpress.
Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 10:28pm On Nov 28, 2018
Gptech:

Of course from AliExpress.
Even if i csn wait for 3 to 4 weeks tracking and waiting for my phone, i can't deal with these stories of customs charges and other clearances
Re: Phone Bought From Jumia But Not Working After Few Months by Gptech(m): 10:33pm On Nov 28, 2018
Bobbybube:

Even if i csn wait for 3 to 4 weeks tracking and waiting for my phone, i can't deal with these stories of customs charges and other clearances
There are third party resellers but you'll pay higher.
Re: Phone Bought From Jumia But Not Working After Few Months by Bobbybube(m): 10:44pm On Nov 28, 2018
Gptech:

There are third party resellers but you'll pay higher.
If their price is fair I'm interested. Kindly link me
Re: Phone Bought From Jumia But Not Working After Few Months by Gptech(m): 11:08pm On Nov 28, 2018
Bobbybube:

If their price is fair I'm interested. Kindly link me
cc noobody, protein0, macbeyland, Ifedith.

1 Like

Re: Phone Bought From Jumia But Not Working After Few Months by JedidiahJVC: 7:00am On Nov 30, 2018
House,

I need help.

I placed an order for a shirt from aliexpress and according to tracking system, the order had arrived the post. I did not get any call from post office as usual, so i decided to checked. I was told, they have not receive the item. I opened a dispute, aliepress came in to say the tracker shows product is received in post office. i went back to the post office and still same story of not receive yet. I dont know what to do next. Now disputed closed. Please advice on next line of action.

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