Improve customer service: Your users should always be the center of your attention, and therefore you must propose that the opinions that you post on your website and on social channels be positive. In addition, to increase the turnover you can improve the service and customer service. The more satisfied your potential consumers are, the more likely they are to repeat and recommend the services or products of your SME to other people.
Ask for feedback from employees and customers: Always bet on a direct and sincere relationship with the workforce as well as with the clients. Feedback is gold since the opinions of consumers must be taken into account for the application of improvements. Employees can also optimize with their valuations the daily operation of the company, and make you very valuable suggestions.
It generates and feeds a powerful online community of users: You must be always active in social networks and blogs, generating valuable content and promoting interactions between users. In these channels, you can promote your products and services bidirectionally and receiving feedback on them.
Develop creative marketing strategies: Search for influencers, carry out original direct marketing actions, bet on video, invite interested collaborators to write on your blog, hold contests and raffles, etc ... Creativity is essential to increase the sales and the reputation of your SME!
Analyze and do not lose sight of the competition: Especially in the case of SMEs, I need to make a study of the competition. Take a regular look at the marketing campaigns they make on networks, how they promote their articles or the innovations they introduce.

You can also list your SME on online directories such as https://www.nairakobo.com.ng/