We've been furnished with an exchange between an MTN customer care agent and an Angry Yoruba man who accused the telecom giant of wiping his account balance for no reason.

The man who spoke mostly in his native language, is now an internet sensation with his conversation and now setting the records straight for other service providers.

For the sake of those that would feel cut out in the conversation, below is a quick translation.

Mtn customer care agent Vs Man.

Cc: how can I assist you my customer

Man: why would you leave me on hold for over 10 mins, do you think I don’t have a job. Secondly, I sub 1200data, instead of charging me data for browsing, you deducted the remaining 1400 I had left.



Cc: first & foremost don’t be annoyed my customer (man interrupts)

Man: don’t call me your customer, what foolish customer, the one you wanna make unfortunate. You deducted airtime instead of data.

Cc: if I hear you clearly (man interrupts)

Man: don’t hear me clearly, you ...

..you must be deaf.

Cc: if you don’t want us to hear you, why did you call.

Man: why won’t I call. You must be unfortunate. (Rants issue) do you think I am in Cameroon, you know how hard it is to earn a kobo in Nigeria. Drop the call if you don’t want to hear me

*10 secs mute*


Man: when you’re ready to respond, answer me. That bad fortune, you will all experience it together. Drop the call

Cc: if I hear you well (M I)

Man: (rants issue in background with friends) they know what they did, that’s why the put me on hold, (showers curses)

*THE END ��

Listen to the audio
https://zenithnaija.com/drama-between-an-mtn-customer-care-agent-a-yoruba-man-they-wiped-his-balance/

Hmm

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Smh.. MTN showed the same pepper last two months.. Thank God I have dumped their ass

Blame the service providers(technical people) and not the customer care people...

They are the ones who switch you from one bundle to another.

Customer care have no idea of what goes on...

NA DEM





Buy GLO sim ona nor go hear.......

Na Airtel worst
They will tell you you have subscribe for Bible quote and you will never see any Bible quote......scam

And this is supposed to be one of the sophisticated men?

Mtn! very desperate telecommunications company

Thesame stupid MTN that have been sending my grandma relationship tips

The latest scam is buying airtime from your bank account, almost about 4ce GTbank had deducted my money for airtime I try to buy but I don't get the airtime and no one to complain to.

Lemme listen to the audio. I'll edit this comment shortly



.....


The poor customer care representative didn't even know what to say

We are almost there.. 975! Thank u guys.. I feel so loved. Just few more to reach our target of 1000.

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Thank you so much for your help.

I only know that the customer is a poor sombori and most likely a feminist.Maybe I should ask sweetbuns and pocohantas about this

If you understand Yoruba very well you need to listen to their conversation ooo, omo i don laff belle scatter, the man (customer) na legend for bad mouthry

lol

Lol

Mtchww

ken6488:
Buy GLO sim ona nor go hear.......

Which nonsense Glo? Is it the one that if it rains like this, no signal for me? Or the one I will be losing credit mysteriously? They are all the same, and I use them all, but at least with MTN I can be sure of getting network.

Rubbish

MTN DSTV SHOPRITES anything south Africa can neva smell my 10kobo