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BEWARE Of This Globacom Trick - Phones - Nairaland

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BEWARE Of This Globacom Trick by Nathphil(m): 4:21pm On May 22, 2019
I recharged my phone with 200 and 250 naira respectively with my gtbank app. 200 naira was credited into my account and 250 was missing and I was debited. I called the customer care line the lady started explaining that when you recharge from your bank any amount that is not a multiple of 100, the airtime will be multiplied by 4 and added to an account that is not your main Glo account. I guess is bad customer service on their own side.
Re: BEWARE Of This Globacom Trick by Abrahamdgreat(m): 4:58pm On May 22, 2019
Nathphil:
I recharged my phone with 200 and 250 naira respectively with my gtbank app. 200 naira was credited into my account and 250 was missing and I was debited. I called the customer care line the lady started explaining that when you recharge from your bank any amount that is not a multiple of 100, the airtime will be multiplied by 4 and added to an account that is not your main Glo account. I guess is bad customer service on their own side.
You can't recharge with extra 50 naira like 150 250 350 etc else na bonus u go get... They should try to raise more awareness though
Re: BEWARE Of This Globacom Trick by Nathphil(m): 5:33pm On May 22, 2019
They need to tell the customers nah

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