Please what do I do, my laptop indicates internet access but doesn't connect to the internet.

The problem started just this evening



I use my phone's hotspot, my phone's connects but it doesn't connect

Might be unstable network wait for few hours and reconnect or check your data if it hasn't exhausted

Echezonaf08:
Might be unstable network wait for few hours and reconnect or check your data if it hasn't exhausted

Thanks bro,
Done that already, but not helping

I've even run the command prompt.

How do I fix this

Try the following few steps below and make sure you don't skip any.....

Steps 1-7 should work for you...


In Windows, use the following steps to completely reset the Internet Protocol:
• 1. Click Start
• 2. Click Run
• 3. Type cmd
• 4. Click Ok
• 5. In the Command Box Type:
netsh int ip reset c:\resetlog.txt
• 6. Hit the Enter Key
• 7. Restart the computer and try to login and browse the Internet. If the problem persists, continue using these steps.
• 8. Click Start
• 9. Click Run
• 10. Type
cmd
• 11. Click Ok
• 12. In Black Command Box Type:
netsh winsock reset
• 13. Hit Enter Key
• 14. Restart Computer


Also Try Resetting IE to Default Options
• Click Tools Tab
• Click Internet Options at bottom
• Click Advanced Tab on far right
• Click Reset near bottom
• Click Ok and Close Internet Explorer
• Restart Internet Explorer

Why not try using USB to access the internet? That's what I use