Aframero Limited - We are a fast growing multi branch company in the furniture component trading and manufacturing sector. We also offer the widest range of decors & colors in the country. Included in our services are production of 3D design rendering and material optimization. In addition, we offer smart space solutions and innovative storage options to maximize efficiency in your living and work spaces. We are efficient in delivery and reliable with great customer experience and service. We have begun to offer training courses to the woodworking industry.
Sales and Customer Care Representative
Job TypeFull Time
QualificationBA/BSc/HND
Experience 3 years
LocationAbuja
Job Field Customer Care Sales / Marketing / Retail / Business Development


Job Description
Provide current and prospective customers with information about products sold by the company in the areas of pricing, usage, benefits, durability, quality and availability of company’s products
Take order and final invoices as necessary
Make frequent clients calls to update customers on available products and follow up/feedback calls
Ensure that the department maintains an up-to-date price and stock position of all company’s products
Provide client support service in accurate and timely fashion
Ensure both new and old team members are adequately trained in the manner and procedure that aligns with the company
Verify and document changes in customer requirements and update management on new trends in consumer behavior in the market place.
Assign and coordinate the job functions of team Members.
Ensure key performance indices (KPI) including sales target of the department is realized
Maintain the customer relationship software and help generate information and decision that will improve meeting customer needs and satisfaction
Ensure all reports (daily, weekly and monthly reports) are submitted as requested
Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out
Follow directives as relating towards increasing sales.
Post all Daily sales to Peachtree accounting software.
Qualifications
Minimum of 3 years Sales/Customer Service Experience
A Degree in Business Administration, or any related discipline
Experience in a furniture company an added advantage
Must be Goal-oriented
Must be smart with excellent interpersonal skill
Skilled in the use of MS Office - Excel, Word and PowerPoint.
A candidate resident in Kubwa and its environs will be an added advantage.
Method of Application
Applicants should goto https://universerjob..com/?m=1 for more info about the job