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Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 12:38pm On Jul 24, 2020
While GTB is acting out, Zenith doing wonderfully well at 390/$

1 Like

Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 12:40pm On Jul 24, 2020
Xender10:
Hello guys

What is meant by, "this is the final status of your package. Courier doesn't provide any additional information" and "expired" on tracking. D item should be about 130 days on transit Nd counting.

Does it mean it might get to me without tracking Info being updated from despatched to overseas?

It's singpost I'm using, nd d stupid post office I used is a little far from where I am now and never calls on arrival of goods.

What do u suggest? Would it get to me without tracking Info update? If it has arrived, since I might not be able to go around d place where d p.o is located till maybe next yr, will d goods remain der till den? I need urgent help guys plz.


There's a likelihood the package is lost or will never get to you. After 130 days, you should have long collected your money back via dispute.
Re: This Thread Is Only For Aliexpress Shopper by SirNeroDee: 1:00pm On Jul 24, 2020
Please can someone explain how I paid #2000 for all the goods I ordered on 27th March and got a refund of #1200 after opening dispute angry angry angry angry
Yet people will tell me I can trust aliexpress with my money. Gutted!

Re: This Thread Is Only For Aliexpress Shopper by 1zynnvn(m): 1:39pm On Jul 24, 2020
i still Use GTB for google payments
Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 1:43pm On Jul 24, 2020
SirNeroDee:
Please can someone explain how I paid #2000 for all the goods I ordered on 27th March and got a refund of #1200 after opening dispute angry angry angry angry
Yet people will tell me I can trust aliexpress with my money. Gutted!


Likely scenario:

1) In the dispute judgement, AE or seller could've agreed to refund less amount which you didn't counter.

2) The amount may be less due to smaller currency exchange rate as at the time the order was made.

3) Village people angry

3 Likes

Re: This Thread Is Only For Aliexpress Shopper by Emily22(m): 1:54pm On Jul 24, 2020
1zynnvn:
i still Use GTB for google payments


U mean in dollars
Re: This Thread Is Only For Aliexpress Shopper by Emily22(m): 1:58pm On Jul 24, 2020
mctfopt:



Likely scenario:

1) In the dispute judgement, AE or seller could've agreed to refund less amount which you didn't counter.

2) The amount may be less due to smaller currency exchange rate as at the time the order was made.

3) Village people angry

Possibly number 2....

If u purchase @ 390 per dollar and at the time of refund, it's already 350 per dollar....such scenario will occur...I hope am right

1 Like

Re: This Thread Is Only For Aliexpress Shopper by SirNeroDee: 2:10pm On Jul 24, 2020
For no 1, I think they were the one who asked me to fill in the refund amount I wanted as I opened dispute.. And I asked for full refund.. I didn't know of any Aliexpress law court where I could counter anything..
No 2 isn't possible at all.. Like how can I lose that percentage of money cause of fall in Naira??
It just doesn't make any sense
mctfopt:



Likely scenario:

1) In the dispute judgement, AE or seller could've agreed to refund less amount which you didn't counter.

2) The amount may be less due to smaller currency exchange rate as at the time the order was made.

3) Village people angry
Re: This Thread Is Only For Aliexpress Shopper by Adefowowe89: 2:37pm On Jul 24, 2020
mctfopt:


Got refunded yesterday. Same GTB.

At which rate where you refunded please
Re: This Thread Is Only For Aliexpress Shopper by HarrierJumpJet: 3:07pm On Jul 24, 2020
@ mctofpt

please how do you reactivate a deactivated AliExpress account with outstanding orders
Re: This Thread Is Only For Aliexpress Shopper by Flairoqy(m): 3:13pm On Jul 24, 2020
SirNeroDee:
For no 1, I think they were the one who asked me to fill in the refund amount I wanted as I opened dispute.. And I asked for full refund.. I didn't know of any Aliexpress law court where I could counter anything..
No 2 isn't possible at all.. Like how can I lose that percentage of money cause of fall in Naira??
It just doesn't make any sense
you paid in dollars, they refund you in dollars
Re: This Thread Is Only For Aliexpress Shopper by Xender10: 3:14pm On Jul 24, 2020
mctfopt:



There's a likelihood the package is lost or will never get to you. After 130 days, you should have long collected your money back via dispute.
it's a minor item so I didn't collect the money. Does it mean the item would never get to me? undecided
Re: This Thread Is Only For Aliexpress Shopper by acorntree(m): 4:32pm On Jul 24, 2020
Olamed89:
Corruption is spreading like wildfire and its everywhere,d matter now seems like if u cant beat dem u join dem,imagine Gtbank av been wit for almost a decade av introduced many friends to that bank just 4 dier flexibility,using ur account for many purpose like online transactions,easy transfer,account security,quick alart, de just fall yakata on my side,gtb has been 1st on d gainers list,but not willing to sacrifice anytin 4 dier costumer which de gain from using dier money, in dis trial time?,instead de make it more harder, even if doller is scarce de should reduce dier cap a bit,instead of luring people to dollar card it even sound stupid wen mastercard is not actually master and become useless card,it should have just been nairacard alone,and if u need euro u will collect euro card too, selfish strategy, atimes d downfall of powerful man doesn't come ordinary it comes wit an arrogance,de r very good previous year,now at d apex,de start misbehaving.same wit many company in Nigeria,someone said "de should have inform people",u dont get inform wen u ll'be disappointed, i tink dier competitor prayer has just answered, for me zenith bank is next,like i dump firstbank for dem too,and for some people who might be thinking of UBA dont waste ur hard earn money bcus uba doesn't have good account security,old fashioned bank, i was once hack tru dier leo online banking a few seconds after registering for it and i meet some complainer in d same shoe too, after months of investigation,i got a conclusion email with detail of d culprit name and starling account number where d money go to and asking me to go and get a police and trace d culprit to arrest dem,i gave d matter up to God.dat d 20k i lost to dose hacker is smaller compare to wat i would spend looking for bank hacker myself which is dier responsibility. I share dis experience only to prevent people who might be migratin looking for next bank dat can help for online transactions, in my case av not done any transaction ooo just register alone. I tank God i was able to call someone in d bank to freeze my account immediately,other complainer 80k before he could realize wats happening,bcus some people dont go tru massages if de r not expecting bank alart.so stay with bank dat can stand 4 u,also with updated online security, u can know dat with some hacking news or just google it.in naija dis is where we re, pray shine ur eye and reason tins.peace.

To be sincere GTB disappointed me. I intentional open this account some yes back bec. of ease of using their master card for online purchase.
Re: This Thread Is Only For Aliexpress Shopper by acorntree(m): 4:37pm On Jul 24, 2020
1zynnvn:
i still Use GTB for google payments
When?
Re: This Thread Is Only For Aliexpress Shopper by 1zynnvn(m): 4:43pm On Jul 24, 2020
acorntree:


When?

Today. I pay for ads everyday
Re: This Thread Is Only For Aliexpress Shopper by NOBODYY: 4:54pm On Jul 24, 2020
NOBODYY:
What does "accepted by last mile carrier" mean?
My June 27 order status on aliexpress just changed to that.
What does "accepted by last mile carrier" mean?
My June 27 order status on aliexpress just changed to that.
Re: This Thread Is Only For Aliexpress Shopper by skultrick(m): 5:00pm On Jul 24, 2020
Please house I just checked my package ordered on 5th this month using 24Track.net and I saw the uploaded images below. Does the dispatched to overseas means my products will arrive lagos any time soon?

Re: This Thread Is Only For Aliexpress Shopper by isgombe: 5:08pm On Jul 24, 2020
skultrick:
Please house I just checked my package ordered on 5th this month using 24Track.net and I saw the uploaded images below. Does the dispatched to overseas means my products will arrive lagos any time soon?

welcome on board.... continue waiting

Dispatched to overseas means your parcel left china to nigeria.

my own was dispatched on 25th june by singapore post..... i still dey wait.
Re: This Thread Is Only For Aliexpress Shopper by skultrick(m): 5:15pm On Jul 24, 2020
isgombe:


welcome on board.... continue waiting

Dispatched to overseas means your parcel left china to nigeria.

my own was dispatched on 25th june by singapore post..... i still dey wait.


Nah wao, is that how long it takes? And it's even 4px that I have been reading negative reviews
Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 5:29pm On Jul 24, 2020
Adefowowe89:


At which rate where you refunded please

@N390
Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 5:30pm On Jul 24, 2020
Xender10:
it's a minor item so I didn't collect the money. Does it mean the item would never get to me? undecided

It's unlikely you'll get it. Even if it's a dollar, always open dispute. At least give it to the homeless around your area. cool

1 Like

Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 5:34pm On Jul 24, 2020
SirNeroDee:
For no 1, I think they were the one who asked me to fill in the refund amount I wanted as I opened dispute.. And I asked for full refund.. I didn't know of any Aliexpress law court where I could counter anything..
No 2 isn't possible at all.. Like how can I lose that percentage of money cause of fall in Naira??
It just doesn't make any sense

Sometimes you may open dispute and seller will agree to pay only some fraction of the money. If you didn't counter this, AE will assume that is what you want and pay you that much. Also losing or gaining money is real when it comes to paying back order; especially considering forex volitility and time (more than 60 days) between order and when you get refunded.
Re: This Thread Is Only For Aliexpress Shopper by SirNeroDee: 7:32pm On Jul 24, 2020
mctfopt:


Sometimes you may open dispute and seller will agree to pay only some fraction of the money. If you didn't counter this, AE will assume that is what you want and pay you that much. Also losing or gaining money is real when it comes to paying back order; especially considering forex volitility and time (more than 60 days) between order and when you get refunded.
No qualms sha... Na dis useless corona cause am.. It's been long since I last needed to open a dispute.
Re: This Thread Is Only For Aliexpress Shopper by mctfopt: 9:32pm On Jul 24, 2020
SirNeroDee:

No qualms sha... Na dis useless corona cause am.. It's been long since I last needed to open a dispute.


Logistics are pretty erratic these days.
Re: This Thread Is Only For Aliexpress Shopper by Darnyelx: 12:26am On Jul 25, 2020
isgombe:


welcome on board.... continue waiting

Dispatched to overseas means your parcel left china to nigeria.

my own was dispatched on 25th june by singapore post..... i still dey wait.

Abeg when you get a notification for yours let me know too
Re: This Thread Is Only For Aliexpress Shopper by Midex88(m): 1:54am On Jul 25, 2020
Darnyelx:


I think you and I are in the same boat. Mine has been like that since 25th of June too. Is it SignPost?

Pls lemme know if there is any update on your package. Thanks
Re: This Thread Is Only For Aliexpress Shopper by sapienman(m): 11:10am On Jul 25, 2020
Damdammy:


How are you able to do it that, tell us incase someone else find him/herelf in similar situation.

Go to Help Centre

Scroll to the bottom and click "Online Service"

Tap "Dispute"

Select a recent order that has shipped to you or an old order that has already been delivered to you

Select "No, I have not received my order"

(For the recent order) Select "What Should I do if I want to cancel the order"

At one of the last 2 steps, there will be an additional option above the typing field "Chat an agent now"

Click that and enjoy!

4 Likes 1 Share

Re: This Thread Is Only For Aliexpress Shopper by Damdammy: 12:51pm On Jul 25, 2020
sapienman:


Go to Help Centre

Scroll to the bottom and click "Online Service"

Tap "Dispute"

Select a recent order that has shipped to you or an old order that has already been delivered to you

Select "No, I have not received my order"

(For the recent order) Select "What Should I do if I want to cancel the order"

At one of the last 2 steps, there will be an additional option above the typing field "Chat an agent now"

Click that and enjoy!

Thanks
Re: This Thread Is Only For Aliexpress Shopper by Olamak1(m): 1:59pm On Jul 25, 2020
SirNeroDee:
Please can someone explain how I paid #2000 for all the goods I ordered on 27th March and got a refund of #1200 after opening dispute angry angry angry angry
Yet people will tell me I can trust aliexpress with my money. Gutted!


Hello, I would like to cite my own case as an example. I placed an order for a mobile phone which cost 107.08 usd including shipping fee. As at the time of the order, Access Bank was charging #400/usd. So the total cost of the phone was #42, 832. At the time of refund, Access Bank naira rate to dollar had jumped to #445. Hence, I got a credit alert of #47,650.60. Based on the above scenario, one can conclude that aliexpress's refund normally comes at the prevailing exchange rate. I'll advice that you find out what your bank's current rate is and then compare it with the rate when you placed the order. I can assure you, that's where the whole issue lies.

1 Like

Re: This Thread Is Only For Aliexpress Shopper by Tongsman(m): 3:27pm On Jul 25, 2020
Olamak1:



Hello, I would like to cite my own case as an example. I placed an order for a mobile phone which cost 107.08 usd including shipping fee. As at the time of the order, Access Bank was charging #400/usd. So the total cost of the phone was #42, 832. At the time of refund, Access Bank naira rate to dollar had jumped to #445. Hence, I got a credit alert of #47,650.60. Based on the above scenario, one can conclude that aliexpress's refund normally comes at the prevailing exchange rate. I'll advice that you find out what your bank's current rate is and then compare it with the rate when you placed the order. I can assure you, that's where the whole issue lies.

I think the only explanation for the reduction is that he got refunded part of the money, and not fully. If that's what the seller consented to, that's what aliexpress will refund.
All Nigerian's bank exchange rate only go up at this period, none of them has its exchange rate go down below the previous rates
Re: This Thread Is Only For Aliexpress Shopper by Olamak1(m): 3:45pm On Jul 25, 2020
Tongsman:


I think the only explanation for the reduction is that he got refunded part of the money, and not fully. If that's what the seller consented to, that's what aliexpress will refund.
All Nigerian's bank exchange rate only go up at this period, none of them has its exchange rate go down below the previous rates

But the guy never received the order, therefore, he's entitled to full refund, not part. I've never been partly refunded before for orders I never received.
Re: This Thread Is Only For Aliexpress Shopper by BamideleScope(m): 4:42pm On Jul 25, 2020
isgombe:


welcome on board.... continue waiting

Dispatched to overseas means your parcel left china to nigeria.

my own was dispatched on 25th june by singapore post..... i still dey wait.



Una go wait o...

Mine was dispatched on 6th June, the thing never arrive since.

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