The Dos and Don’ts of Business Email Etiquette

Few things can tarnish your professional brand quite like a poorly written, misguided email. Whether you’re a senior professional or an office newbie, here are 13 must-remember dos and don’ts of business email etiquette.

1. Do Pay Attention to The Subject Line
Write a clear, concise subject line that reflects the body of the email. Avoid subject lines with general words like, “Hi,” “Touching Base,” or “FYI,” and do not leave the subject line blank.

2. Do Use a Proper Salutation
“Hi” and “Hey” communicate a lack of professionalism and maturity. Begin your email with phrases such as “Good morning,” “Good afternoon,” “Good evening,” or “Hello.” “Good day” or “Greetings” are other phrases used frequently in the international arena.

3. Do Use an Introduction. eg. “My name is Sharon Schweitzer and I am an International Business Expert writing to you about . . .”
4. Do Know The Culture
5. Don’t Include Humor and Sarcasm
6. Do Double-Check Your Attachments
7. Don’t Hit “Reply All”
8. Do Reply Expediently
Replying within 24 hours is common courtesy. Leave someone hanging for any longer and you are not only perceived as rude
9. Don’t Use Emojis

10. Do Protect Privacy
11. Don’t Be Negative
12. Do Proofread
13. Don’t Forget the Conversation Closer
By letting the recipient know that a response isn’t needed, the email cycle doesn’t continue on in perpetuity. Close with “No reply necessary,” “Thank you again,” “See you at the board meeting Tuesday” or “Please let me know if I may be of further assistance.” End your email with a closing such as “Best,” “Best Regards,” “Sincerely,” “Thank you” or another appropriate phrase

FTC ... Hurray. Blessing all around me today

Nice and educative topic

a million thanks to you, i've been making a lot of mistakes. thanks, this really helps





......





Promo alert, for 13k only, get your own professionnal website or blog. conact - see red writing below[my signature]

Roger that

Thumbs up OP.

Good thread.

All these na long talk...just tell client to pay

After booking space, Musa the gateman is confused.

What is Business Email Etiquette?

"Watin concern agbero with overload" he wonders

Okay

23. Avoid breaking email chain or trail to keep the conversation flowing with backdrop info and facilitate better understanding.

Very nice

Someone should please patronize this website guys, they've hijack nairaland.

44. Never reply with short forms

Offpoint:
Someone should please patronize this website guys, they've hijack nairaland.

You truly sound like your name

Good information









Contact me if you want to study in Cyprus

Bigval5:

You truly sound like your name

Do you want me to sound like your name before ni?

I once wrote my line manager, and I started with "Hello"...

She immediately called me to her office and warned me that was rude say hello.

I learned that but just avoided her with that anytime.

I think the best is to know what beat for your organization because many flag red some of what mentioned

yusufmurry:
I once wrote my line manager, and I started with "Hello"...

She immediately called me to her office and warned me that was rude say hello.

I learned that but just avoided her with that anytime.

I think the best is to know what beat for your organization because many flag red some of what mentioned

that's what the poster is saying. Don't use hello in formal emails, because they aren't your buddies

I love the 'hi!' I feel it's more relaxing.

[s]

post=83447549:
Thumbs up OP.

Good thread.

[/s]

I needed to see this. Thanks for sharing.

BRATISLAVA:
that's what the poster is saying. Don't use hello in formal emails, because they aren't your buddies

Hello isn't a bad way to start a formal conversation, it's only here that bosses see their subordinates as their slaves.

Just to add to the above points. The bosses in the house here, always acknowledge receipt of mails with Received, read, thanks. Don't just read a mail and ignore the sender.

Good

No. 7 is the most annoying when abused.

BrutusOj:
Hello isn't a bad way to start a formal conversation, it's only here that bosses see their subordinates as their slaves.

world over it reeks unnecessary familiarity. Maybe Google bosses allow that. Not other executives

I will come back to comment on this space later..