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My Experience At Apata General Hospital Ibadan - Health (6) - Nairaland

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Re: My Experience At Apata General Hospital Ibadan by shogsman(m): 12:53pm On Dec 05, 2019
[quote author=Motirayo2018 post=84640916][/quote]
Few of them are very professional and sympathetic to patients.
Re: My Experience At Apata General Hospital Ibadan by drnoel: 1:55pm On Dec 05, 2019
heldworld:
I was weak, tired and sick altogether, left my home as as early as 8pm on Monday morning, with the mindset of beating the traffic congestion to the closest general hospital at a far distance from my home - Apata General Hospital, Ibadan.
I knew with the kind of health complaints i had, i would need a test conducted on me, "well, i need a doctor's recommendation on that first", i said to myself. So i decided to see the doctor first.
Entering the Hospital, i have to get my file first,
"Hello, good morning, this is my card i need to see the doctor"
"is this your first time here?" a female voice from the record room
"No, although it has been a while i came here", i replied
"okay, you'll have to pay to the account dept first"
"alright, kindly show me the account dept" i requested.
She pointed in the direction and i went there, paid 200 naira and collected a receipt, then back to the record room.
"have your seat I'll attend to you" she said.
Okay, after about 15 minutes she requested both the card and the receipt then returned both after tearing a part of the receipt and using my card to find my file. I was then told to sit on a queue and wait for my name to be called by the doctor, it was almost 10:00am.

I have got about 6 patients before me, it wasn't a big deal until i had to wait and move closer to the consultation room on the seat until i heard the doctor call my name 2:10pm.
Is this how people get attended to here? I thought my suffering was over, not knowing I've just seen season one.
I explained the symptoms of my illness to the doctor and he recommended i have a blood test first.

Getting to the laboratory department, they said they can no longer obtain a sample for the day and I will have to come back the following day. I asked if it was possible that the sample is drawn and i can just come for the result the following morning. I was told that is not possible. I will have to come back to give the sample 8:00am the following day.
I was left with no choice, so i had to go back 8:00am on Tuesday
"Hi. I was told to come back this morning for a medical test"
I handed her the leaflet from the doctor.
"okay, it's 1500 naira, and you'll have to purchase a glove and a needle from the pharmacy"
I quickly did that,
"here is the glove and the needle", i said.
"okay, have your seat while we obtain your blood sample" - she replied.
The blood sample was obtained and i was told to come back 12 noon for the result.
Chai! will i have to waste half of a whole day here again?
The lab attendant saw the look on my face and told me -
"just hang-around and come back around that time".
Had to wait around and went back for my result 12 noon.
"Hi, am back for my result" - i said
"have your seat, it will soon be ready" - she replied
So, this result isn't even ready at 12 noon.
The test result was finally issued after 45 more minutes.
Dashed again to the Records room, explained and got my card to the doctor's office within 30more minutes. And that was almost 1:30pm.
Those on the queue for the day were already tired and lamenting the queue wasnt moving at all.

There were two doctors inside, one that attended to me the previous day and another doctor.
After some minutes the doctor that attended to me the previous day left and there was just one doctor in the consultation room.
"Why are you standing there?" - He asked
"I need to see a doctor sir" - i replied
"i have been here yesterday and was told by the doctor to go for a medical test, so am back with the result" - i further explained
"when was the test conducted?" - he asked
"the sample was taken 8:00am today and I was told to come for the result 12:00 noon, i just collected the test result, that's why i am here to see the doctor now sir" - i explained again
"they couldn't have said that, if you have been here earlier you would have been attended to" - he said
"but that was what i was told" - i replied
"You think those on the seats are fools?, i will make sure no one attends to you today, what is your name and give me your file"
i gave him my file and he immediately kept the file under some of the books on his table
"Go and stand outside, no one will attend to you today" - he screamed.
I had to just leave the premises in annoyance, frustration and unattended-to after all the sufferings.

If this is what has become of our medical care system, am afraid we are sitting on a time bomb because there are infections, diseases and sicknesses that are killing patients under the skin quietly and require urgent attention else the patient dies a quick painful death. Are these the hands we have on deck? Our Governors need to act fast! We never can tell who would be next in this kind of experience, our families, friends, colleagues, considering not everyone can be so buoyant to afford a private clinic and not everyone is so strong to withstand this in sickness.


I am speechless!!!!
Is this what u guys see in Nigeria? ....but really, it's horrible a d difficult to believe.
Most of us also worked in Nigeria so am actually surprised to see this write up. With all due respect, I doubt it has degradated to this.

The medical profession stresses the idea of selflessness and human sympathy in dealing with patients, that is baseline.
When we still worked in naija, I remember in such similar cases as u described. We would normally rush through the patients by taking complete history and physical examinations which should normally not last beyond 10 to 15 mins per patient and send them out for labs cos the laboratories don't work after 12 noon.
The idea was to weed out those patients that may return to lab results after 12 noon from those that one could quickly prescribe something for and send them home.
I mean, I don't understand have to see 6 patients in 4 hours like the OP described. How can that be?
The centre I worked we had a load of over 30 to 80 patients a day depending on what day of the week it was so what are we talking about here.

I am speechless!!
Re: My Experience At Apata General Hospital Ibadan by Zoroaster: 3:40pm On Dec 05, 2019
If you voted buhari don't complain...Thanks
Re: My Experience At Apata General Hospital Ibadan by sokkatua: 3:43pm On Dec 05, 2019
Same thing happened to me at Oluyoro hospital when i visited Nigeria in 2017,for the first time i was eager to return to Canada ,i lost about half of my weight in one month and the doctors and the lad attendants were completely nonchalant about my condition
Re: My Experience At Apata General Hospital Ibadan by Oladimejjy(m): 4:15pm On Dec 05, 2019
chewwie:

In an ideal country, you can't match his salary in whatever dump you work at.

Think before you talk.. Do doctors behave this way in an ideal country.
Re: My Experience At Apata General Hospital Ibadan by birdmansoho: 4:16pm On Dec 05, 2019
sgtponzihater1:


You were treated that way because you also behaved yourself. Naija patients are unruly in many cases, same thing with Doctors. This chaotic mix gives what we now see.

When you go the the AnE in UK sometimes you end up waiting 3 hours or even more. You don't see anybody screaming and making a mess of the place. Its not the same thing in Naija. Everywhere would have been noisy, chaotic and rowdy. People are also given 2-3months non-emergency appointments, but book a patient for even one month here and see him screaming and trying to pull down the place.


Not quite. I’m a pharmacist working with the NHS and never heard or experienced where a patient will be kept unattended for up to 3hours. It’s true that the A&E usually get overstretched and wards fully occupied but new patients always get attended to with average waiting times of about an hour while waiting at a wheel chair or beds positioned at corridors. Blood samples are taken and first aid help rendered while waiting for space in the A&E or hospital wards. About being unruly, yes true Nigerians are very unruly but that may not really be an excuse for unprofessional behaviour by doctors/nurses and healthcare staff in general.

It’s assume by default that a patient is emotionally unstable and should be treated with care regardless of their behaviour. I’ve visited a friend in the hospital here who had some operation that they had to have him induced into coma and upon regaining consciousness after he started hitting the doctors and everyone who came to attend to him and their reaction was to be calm and still pet and offer him the care he needs.
Re: My Experience At Apata General Hospital Ibadan by lereinter(m): 5:01pm On Dec 05, 2019
Sukueponmalu:
This is not strange to me.
The only thing I find strange in your story is the 200 naira consultation fee you paid. It’s really cheap.
It is 800 naira in OAU teaching hospital Ilesa.
And you have to pay the fee every time you need to see the doctor.
If a doctor ask you to do test, and you’re coming back the next day with the results, you’ll pay 800 naira consultation fee again. And will most likely be attended to by another Doctor entirely.

I suggest you find a private hospital, and stop stressing yourself.


suggest you find a private hospital, and stop stressing yourself.

This suggestion is wrong, not everyone has the money to pay for private

These are lackadaisical attitude to a job you are paid for by tax payers money

It should collectively fought against
Re: My Experience At Apata General Hospital Ibadan by lereinter(m): 5:06pm On Dec 05, 2019
Are you ready for radio interviews

We can spread this and all those useless staff and most especially that satanic doctor will be dealt with.
Re: My Experience At Apata General Hospital Ibadan by sgtponzihater1(m): 6:32pm On Dec 05, 2019
birdmansoho:


Not quite. I’m a pharmacist working with the NHS and never heard or experienced where a patient will be kept unattended for up to 3hours. It’s true that the A&E usually get overstretched and wards fully occupied but new patients always get attended to with average waiting times of about an hour while waiting at a wheel chair or beds positioned at corridors. Blood samples are taken and first aid help rendered while waiting for space in the A&E or hospital wards. About being unruly, yes true Nigerians are very unruly but that may not really be an excuse for unprofessional behaviour by doctors/nurses and healthcare staff in general.

It’s assume by default that a patient is emotionally unstable and should be treated with care regardless of their behaviour. I’ve visited a friend in the hospital here who had some operation that they had to have him induced into coma and upon regaining consciousness after he started hitting the doctors and everyone who came to attend to him and their reaction was to be calm and still pet and offer him the care he needs.

You are a pharmacist working with the NHS right, but it doesn't mean you know what happens in the AnE. Waiting times can be extremely stretched, especially in very busy hospitals, and those getting admitted may never get a bed till the next 8hrs. Triage is ongoing however so real emergencies like a heart attack, a dissection or pulmonary embolism can be taken to resus or monitored bed urgently, and those in pain can be prescribed pain relief till they are seen. However those in the care pathway would need to wait till it's their turn, and unfortunately this could stretch very long in busy emergencies like in London. Severally I have been on night duty and waiting hours extend till like 6hours, and there's nothing we can actually do, yet not once did we get loud noises, unnecessary grumbling, and a market like scream from people. Sometimes I have picked patients up when they have already breached the 4hrs waiting period also, and they came in with a smile, and agreed they can see everywhere is busy. And notice most people screaming emergency in Nigeria are not really emergencies. I have seen someone disturbing for a skin rash while I was a MO in Nigeria, I have seen those who know the clinic close at 4 come in 10 past, and start causing a scene in Naija, but in the UK, you miss your appointment by 10mins and you will be rescheduled. During my occupational health check even as a Doctor I was 10mins late because the hospital was so big, and it was difficult locating the department as it was my first time. I was rescheduled with a smile and there was nothing I could do. In Naija I would shout scream and curse, and say just 10mins, the nurses are heartless.

Also the NHS does not permit verbal or physical assault to staff, this can deny people treatment. I have personally called security to kick an abusive patient out once, so I am not talking here-say. The one or two times I have had patients uncooperative, and with absurd demands, they were unfortunately not white British, but our brothers who feel shouting, and being difficult could get them sorted fast.

Finally, we can't extract Doctors from the general population, because we are a product of our society. Until there is a change in the thinking of the Nigerian black man, all the sectors will be in shambles. It's not the Doctor per say, but the system. That's why Doctors come here and adjust smoothly, because the system is enabling and well structured to do so, and the environment is conducive for medical excellence to flourish.

2 Likes

Re: My Experience At Apata General Hospital Ibadan by Sirnose(m): 7:59pm On Dec 05, 2019
NwaAmaikpe:
shocked




I'm confused...you went as early as 8pm on a Monday morning?

It's apparent they weren't so keen to attend to you and that is wrong on all standards,
They are already stigmatizing you and it's not like you've even run the test.

But if your conduct there was just as incoherent as this your writeup, I won't blame them myself.

Just come and join me in Shiloh so that God can reupholster your dilapidating life.
The Lord who cured my madness can make you whole again.

Better still, send me the doctor's name so I can put it on my prayer request. I can assure you that before next week, my God will make him to be sacked for killing a patient.
Tell me you are joking!?...you have been cured of your madness!?

Why!!!!? I liked the mad you instead....please tell the pastor to undo the miracle
Re: My Experience At Apata General Hospital Ibadan by ajaolu(m): 9:42pm On Dec 05, 2019
UnitedNigeriaUN:
The Nigerian system have failed woefully because no one really have passion for their jobs.

Doctors, Teachers, Politicians, Pastors, Bankers, Police Officers... are simply occupying these posts for the Pay Cheque, nothing else.

We need to restart by rediscovering the Purpose of formal Education.

We only go to school in this part of the world for the certificate so as to get a job for a living pay cheque.

But Hell NO! Education is meant to help us discover our Life Purpose and Passion.

WE MUST REDRAW THE CIRCLE.




Developed Countries are developed because everyone are into their passion lane.

Doctors are very effective because they are eager to help people live a healthy life.

Engineers are succeeding because they have passion for Engineering.

Politicians are a success because they are eager to solve perceived economic challenges.

Policemen are in it cos of the passion to fight crime
.

But here in Naija, everything is upside down.

sad

How would you discover your life purpose and passion in Nigeria when you put in for computer science in a Nigerian University but you were given plant science or zoology to study?
Passion is now a scarce commodity I'm Nigeria.
Re: My Experience At Apata General Hospital Ibadan by partnerbizn5(m): 2:21pm On Dec 06, 2019
emaopel:
My people are perishing for lack of knowledge! Why can' t you register for NHIS for less than. 20k for a whole year and make use of good private hospital? I pray not to have anything issue That will need public hospital to be attended to it...because they will kill someone before his time
Re: My Experience At Apata General Hospital Ibadan by partnerbizn5(m): 2:29pm On Dec 06, 2019
akpumpy:
UCH,LUTH etc and the father of them all ‘LASUTH ICU”... are all Theaters of Death. The last time I visited someone at the ICU in LASUTH I met about 10 patients there. After 5-6 days of checking on the fellow, only 1 person was left at the emergency unit(where you pay N30k daily) ;everyone had died even the person that I went to visit. May the Lord rest her soul. What a Nation Nigeria.
30k daily?
Re: My Experience At Apata General Hospital Ibadan by dumodust(m): 10:23pm On Dec 06, 2019
texazzpete:
The OP is a jester.
The general hospitals are swamped with patients. Health workers are underpaid and overworked. Equipment is in short supply.

Why does he expect to be given ‘express’ service when his case isn’t an emergency?

Why is he surprised that he was asked to return the next day for his test result when common sense would tell him that the lab - at 2:30 pm - would have lots of samples to analyze, and the man who’s supposed to draw the sample is most likely multitasking as an analyst due to inadequate manpower.


At the end, he proves to be a part of the problem. Instead of calling on the Government to significantly revamp our hospitals with more equipment and increased staffing, he’s turning this into a rant to bash doctors.


Truth be told, this is exactly what happens when citizens can’t hold their leaders accountable for good healthcare.


If you can’t push your Governor to revamp the hospitals in the state, just make sure you can afford private healthcare. If not, don’t complain.


I have spoken.
Apt and on point

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